WGU C724 Information Systems Management Test with Verified Answers (Rated A+)
Which activity is an example of how information systems support business functions of human resource
departments? - Answers An employee processes monthly payroll checks and benefits using an open
source software
There are 6 major components of a computer based information system, four of which are also in the
information technology component. Which 2 components are only parts of the information system? -
Answers People and processes
A police department at a large metropolitan city implemented an information system that analyzes
historical crime data, including date and locations as well as other external, environmental, and city-
related data. The system then produces daily predictive reports of the major locations around the city
that are likely to require additional police attention. The police department uses the reports to plan the
officers' patrol routes, targeting the areas that the system predicted to have high likelihood of incidents.
Which type of computer-based information system provides a competitive advantage based on the
described scenario? - Answers A decision support system (DSS) that improves decision making
A police department at a large metropolitan city implemented an information system that integrates
historical crime data, including date and locations to other external, environmental, and city-related
data. The system then produces daily predictive reports of the major locations around the city that are
likely to require additional police attention. The police department uses the reports to plan the officers'
patrol routes, targeting the areas that the system predicted to have high likelihood of incidents.
Which two strategies does the information system at the police department aim to accomplish?
Choose 2 answers - Answers Improve decision making and operational efficiency
Which business function is primarily the responsibility of production and operations information
systems? - Answers Quality control
A small company that is growing quickly into a medium sized company is facing the challenge of
consolidating and storing information received from multiple sources from the ground up in order to
ensure that operations run efficiently. The company needs to hire an expert who will ,in addition to the
above, maintain security and apply upgrades as needed. Which IT professional does the company need
to hire in order to address this challenge? - Answers Database administrator
A university is looking for ways to customize its courses to the unique needs of its students by creating
various levels of hybrid online courses, such as 80% online for one student, whereas only 30% online for
, another. Which IT management challenge is addressed in this scenario? - Answers Develop new
products and services
A ride sharing cab company is looking for ways to generate more business by attracting more customers,
both on the supply (driver) and demand (passenger) side, via a strategy of tracking their monthly miles
and offering "frequent flier" bonuses, just like airline companies have done. Which IT management
challenge is addressed in this scenario? - Answers Promote competitive advantage
An automobile manufacturer is considering equipping the engines of its new models with the capability
of detecting early symptoms of an imminent mechanical or electric failure, automatically transmitting
that warning to the dealership from which the customer purchased the car, and the dealership
automatically contacting the customer to schedule a repair appointment. It is facing the challenge of
whether all this is technically feasible and operationally viable.
Who needs to address this challenge of value creation through technology use? - Answers Chief
technology officer
A car dealership has been receiving complaints from its customers about its inflexible repair system in
which customers who drop off their cars the previous evening are not properly placed in the queue and
tend to be placed behind those who drop off their cars the morning of the scheduled repair. It needs
technical staff members who understand the scheduling/drop-off operation so it can determine and
articulate precise customer needs to the programmers who would then build the code behind the
system.
What type of challenge is this? - Answers User requirements
An international company is facing the challenge of its software development team working on a specific
application spread across the globe in 16 countries in 12 different time zones. Flying them to the same
location once a week or even once a month for coordination purposes would be prohibitively expensive.
Moreover, the issues that arise tend to be urgent and in need of almost immediate resolution in
communication with team members in other countries.
Which communication style is necessary to resolve the issues in the given scenario? - Answers
Synchronous
What business strategy relies heavily on efficient and secure software implementations? - Answers Web
sales
What business function benefits from both wireless networks and cellular technologies? - Answers
Product sales support
Which activity is an example of how information systems support business functions of human resource
departments? - Answers An employee processes monthly payroll checks and benefits using an open
source software
There are 6 major components of a computer based information system, four of which are also in the
information technology component. Which 2 components are only parts of the information system? -
Answers People and processes
A police department at a large metropolitan city implemented an information system that analyzes
historical crime data, including date and locations as well as other external, environmental, and city-
related data. The system then produces daily predictive reports of the major locations around the city
that are likely to require additional police attention. The police department uses the reports to plan the
officers' patrol routes, targeting the areas that the system predicted to have high likelihood of incidents.
Which type of computer-based information system provides a competitive advantage based on the
described scenario? - Answers A decision support system (DSS) that improves decision making
A police department at a large metropolitan city implemented an information system that integrates
historical crime data, including date and locations to other external, environmental, and city-related
data. The system then produces daily predictive reports of the major locations around the city that are
likely to require additional police attention. The police department uses the reports to plan the officers'
patrol routes, targeting the areas that the system predicted to have high likelihood of incidents.
Which two strategies does the information system at the police department aim to accomplish?
Choose 2 answers - Answers Improve decision making and operational efficiency
Which business function is primarily the responsibility of production and operations information
systems? - Answers Quality control
A small company that is growing quickly into a medium sized company is facing the challenge of
consolidating and storing information received from multiple sources from the ground up in order to
ensure that operations run efficiently. The company needs to hire an expert who will ,in addition to the
above, maintain security and apply upgrades as needed. Which IT professional does the company need
to hire in order to address this challenge? - Answers Database administrator
A university is looking for ways to customize its courses to the unique needs of its students by creating
various levels of hybrid online courses, such as 80% online for one student, whereas only 30% online for
, another. Which IT management challenge is addressed in this scenario? - Answers Develop new
products and services
A ride sharing cab company is looking for ways to generate more business by attracting more customers,
both on the supply (driver) and demand (passenger) side, via a strategy of tracking their monthly miles
and offering "frequent flier" bonuses, just like airline companies have done. Which IT management
challenge is addressed in this scenario? - Answers Promote competitive advantage
An automobile manufacturer is considering equipping the engines of its new models with the capability
of detecting early symptoms of an imminent mechanical or electric failure, automatically transmitting
that warning to the dealership from which the customer purchased the car, and the dealership
automatically contacting the customer to schedule a repair appointment. It is facing the challenge of
whether all this is technically feasible and operationally viable.
Who needs to address this challenge of value creation through technology use? - Answers Chief
technology officer
A car dealership has been receiving complaints from its customers about its inflexible repair system in
which customers who drop off their cars the previous evening are not properly placed in the queue and
tend to be placed behind those who drop off their cars the morning of the scheduled repair. It needs
technical staff members who understand the scheduling/drop-off operation so it can determine and
articulate precise customer needs to the programmers who would then build the code behind the
system.
What type of challenge is this? - Answers User requirements
An international company is facing the challenge of its software development team working on a specific
application spread across the globe in 16 countries in 12 different time zones. Flying them to the same
location once a week or even once a month for coordination purposes would be prohibitively expensive.
Moreover, the issues that arise tend to be urgent and in need of almost immediate resolution in
communication with team members in other countries.
Which communication style is necessary to resolve the issues in the given scenario? - Answers
Synchronous
What business strategy relies heavily on efficient and secure software implementations? - Answers Web
sales
What business function benefits from both wireless networks and cellular technologies? - Answers
Product sales support
