Solutions 100% Guaranteed Pass
Business Outcomes - Answer- A means of establishing a discipline of value - from
clarifying an opportunity, through to managing scope, establishing focus and ownership,
through to measuring and optimizing realized value. "begin with the end in mind"
Characteristics of a good Business Outcome - Answer- 1. They are important to the
business (not IT focused)
2. Represent the results to be obtained (not the means)
3. Provide focus
4. Visible and unambiguous
5. Provide a basis for action
6. Intangible outcomes are translated into operational outcomes
Steps to Determining Business Outcomes - Answer- 1. Examine Issues
2. Identify Outcomes
3. Identify Impacts
4. Determine Measures
Value Management - Answer- Process of defining, measuring, optimizing, and
communicating the net value of a Provider investment over time.
Value Management Framework - Answer- Strategize
Plan
Execute
Close
Manage Portfolio
Purpose of Value Management - Answer- - Identify initiatives that have the potential to
create business value
- Ensure value is delivered
- Evaluate investment proposals
- Avoid bad investment decisions
- Link compensation to value delivered
- Optimize value realized
Value Management Process - Answer- 1. Value Creation Ideas (idea document)
2. Value Creation Plan
3 Develop Business Case
, 4 Approve Business Case (NPV)
5 Capture and Communicate Value
Value Plan - Answer- 1. Definition
2. Value by timeframe
3. Reporting Schedule
4. How measured
5. How long will the value be measured
6 Stakeholders and their level of committment
7. Point of action
Business Case Components - Answer- 1. Executive Summary (includes financial
highlights)
2. Project Overview
3. Business Alignment (strategic alignment)
4. Infrastructure Impact
5. Costs (certain or estimated, 1x or ongoing) +/- 10%
6. Benefits (productivity improvement, cost savings, avoided costs, revenue
enhancements)
7. NPV Assessment - Prime decision support tool
8. Risk assessment
9. Alternative Solutions
10. Value Measurement Plan
Business Capability Roadmapping Steps - Answer- 1. Identify and roadmap business
capabilities
2. Identify and roadmap enabling IT Capabilities (architecture)
3. Asses enterprise opportunities
4. Create capability business case
5. Update the enterprise capability roadmap
6. Create project poposals
7. Prioritize capabilities and projects
Weill Broadbent Classification Scheme - Answer- Infrastructure (services)
Transactional (payroll)
Informational (data to make decisions)
Strategic (competitive advantage)
Boston Square - Answer- Strategic (competitive advantage)
High Potential (highly speculative)
Factory (delivering value now)
Support (avoid competitive disadvantage)
Portfolio Management Lifecycle - Answer- 1. Demand Shaping
2. Portfolio analysis & Prioritization