UNIT 4 MNO 3370 questions with verified
answers
leadership - correct answer ✔✔use of power/influence to direct followers toward goal achievement
what do all leaders have in common? - correct answer ✔✔possess "power"
power - correct answer ✔✔ability to influence conduct of others & resist unwanted influence in return
power is ______, but not ____ to being a leader - correct answer ✔✔necessary but not sufficient
two categories of power - correct answer ✔✔organizational and personal
3 general sources of organizational power - correct answer ✔✔1. legitimate (authority)
2. reward (giving people positive things)
3. coercive (give people negative things)
2 general sources of personal power - correct answer ✔✔1. expert (skill/knowledge)
2. referent (affection/admiration)
power increases in ____ sustainability - correct answer ✔✔low
(no substitutes for resources leader controls)
power increases in ____ centrality - correct answer ✔✔high
(leader plays important role - many people rely on them)
, power increases in _____ discretion - correct answer ✔✔high
(when leader has no rules that bound power, they're more powerful)
power increases in _____ visibility - correct answer ✔✔high
(when more people see that leader has power, their power increases)
do individuals with power necessarily choose to use power to influence others? - correct answer ✔✔no,
just bc individuals have power, doesn't mean they will use it to influence others
influence - correct answer ✔✔behavior that causes behavioral/attitudinal changes in others
influence is (2) - correct answer ✔✔1. directional (targeted at someone)
2. relative (more powerful manager = less powerful employees)
what does asch experiment tell us? - correct answer ✔✔social pressure makes us fall in line
3 targets of influence - correct answer ✔✔1. internalization (committed to request)
2. compliance (goes along with request)
3. resistance (opposes/avoids request)
most effective target of request - correct answer ✔✔internalization
least effective target of request - correct answer ✔✔resistance
does attitude or behavior change with internalization? - correct answer ✔✔yes both attitude and
behavior
does attitude or behavior change with compliance? - correct answer ✔✔only behavior, not attitude
answers
leadership - correct answer ✔✔use of power/influence to direct followers toward goal achievement
what do all leaders have in common? - correct answer ✔✔possess "power"
power - correct answer ✔✔ability to influence conduct of others & resist unwanted influence in return
power is ______, but not ____ to being a leader - correct answer ✔✔necessary but not sufficient
two categories of power - correct answer ✔✔organizational and personal
3 general sources of organizational power - correct answer ✔✔1. legitimate (authority)
2. reward (giving people positive things)
3. coercive (give people negative things)
2 general sources of personal power - correct answer ✔✔1. expert (skill/knowledge)
2. referent (affection/admiration)
power increases in ____ sustainability - correct answer ✔✔low
(no substitutes for resources leader controls)
power increases in ____ centrality - correct answer ✔✔high
(leader plays important role - many people rely on them)
, power increases in _____ discretion - correct answer ✔✔high
(when leader has no rules that bound power, they're more powerful)
power increases in _____ visibility - correct answer ✔✔high
(when more people see that leader has power, their power increases)
do individuals with power necessarily choose to use power to influence others? - correct answer ✔✔no,
just bc individuals have power, doesn't mean they will use it to influence others
influence - correct answer ✔✔behavior that causes behavioral/attitudinal changes in others
influence is (2) - correct answer ✔✔1. directional (targeted at someone)
2. relative (more powerful manager = less powerful employees)
what does asch experiment tell us? - correct answer ✔✔social pressure makes us fall in line
3 targets of influence - correct answer ✔✔1. internalization (committed to request)
2. compliance (goes along with request)
3. resistance (opposes/avoids request)
most effective target of request - correct answer ✔✔internalization
least effective target of request - correct answer ✔✔resistance
does attitude or behavior change with internalization? - correct answer ✔✔yes both attitude and
behavior
does attitude or behavior change with compliance? - correct answer ✔✔only behavior, not attitude
