TEST BANK - Jacobs and Chase, Operations and Supply Chain Management 16th Edition, Chapters 1 - 22, Complete Newest Version

Chapter hg1-22
1-1
Copyright hg©2021 hgMcGraw-Hill hgEducation. hgAll hgrights hgreserved. hgNo hgreproduction hgor hgdistribution hgwithout hgthe hgprior hgwritten hgconsent
hgof hgMcGraw-Hill hgEducation.

,Chapter 01 Test Bank Static
hg hg hg hg




1. Efficiency hgmeans hgdoing hgthe hgright hgthings hgto hgcreate hgthe hgmost hgvalue hgfor hgthe hgcompany.

FALSE

Efficiency hgmeans hgdoing hgsomething hgat hgthe hglowest hgpossible hgcost.

2. Effectiveness hgmeans hgdoing hgthe hgright hgthings hgto hgcreate hgthe hgmost hgvalue hgfor hgthe hgcompany.

TRUE

Effectiveness hgmeans hgdoing hgthe hgright hgthings hgto hgcreate hgthe hgmost hgvalue hgfor hgthe hgcompany.

AACSB: hgAnalytical hgThinking
Blooms:
hgRemember
h g Difficulty: hg1
hgEasy
Learning hgObjective: hg01-04 hgEvaluate hgthe hgefficiency hgof
hga hgfirm. h g Topic: hgEfficiency,
hgEffectiveness, hgand hgValue



3. A hgdoctor hgcompletes hga hgsurgical hgprocedure hgon hga hgpatient hgwithout hgerror. hgThe hgpatient hgdies hganyway. hgIn hgoperations
hgmanagement hgterms, hgwe hgcould hgrefer hgto hgthis hgdoctor hgas hgbeing hgefficient hgbut hgnot hgeffective.



TRUE

Efficiency hgmeans hgdoing hgsomething hgat hgthe hglowest hgpossible hgcost. hgEffectiveness hgmeans hgdoing hgthe hgright hgthings hgto hgcreate hgthe
hgmost hgvalue. hgThe hgdoctor hgperformed hgthe hgsurgery hgwithout hgerror. hgBecause hgthe hgpatient hgdied, hgno hgvalue hgwas hgcreated.



AACSB: hgAnalytical hgThinking
Blooms:
hgAnalyze
h g Difficulty: hg2
hgMedium
Learning hgObjective: hg01-04 hgEvaluate hgthe hgefficiency hgof
hga hgfirm. h g Topic: hgEfficiency,
hgEffectiveness, hgand hgValue



4. A hgworker hgcan hgbe hgefficient hgwithout hgbeing hgeffective.

TRUE

Efficiency hgmeans hgdoing hgsomething hgat hgthe hglowest hgpossible hgcost. hgEffectiveness hgmeans hgdoing hgthe hgright hgthings hgto hgcreate hgthe
hgmost hgvalue. hgThese hgare hgdifferent hgthings.



AACSB: hgAnalytical
hgThinking
h g Blooms:
hgUnderstand
h g Difficulty: hg2
hgMedium
Learning hgObjective: hg01-04 hgEvaluate hgthe hgefficiency hgof
hga hgfirm. h g Topic: hgEfficiency,
hgEffectiveness, hgand hgValue




1-2
Copyright hg©2021 hgMcGraw-Hill hgEducation. hgAll hgrights hgreserved. hgNo hgreproduction hgor hgdistribution hgwithout hgthe hgprior hgwritten hgconsent
hgof hgMcGraw-Hill hgEducation.

,5. hgA hgprocess hgcan hgbe hgeffective hgwithout hgbeing
efficient.
TRUE

Often, hgmaximizing hgeffectiveness hgand hgefficiency hgat hgthe hgsame hgtime hgcreates hgconflict hgbetween hgthe hgtwo hggoals. hg"Being
hgefficient" hgat hgthe hgcustomer hgservice hgcounter hgat hga hglocal hgstore hgor hgbank hgmeans hgusing hgthe hgfewest hgnumber hgof hgclerks hgpossible

hgat hgthe hgcounter. hgBeing hgeffective, hgthough, hgmeans hgminimizing hgthe hgamount hgof hgtime hgcustomers hgneed hgto hgwait hgin hgline.



AACSB: hgAnalytical
hgThinking
h g Blooms:
hgUnderstand
h g Difficulty: hg2
hgMedium
Learning hgObjective: hg01-04 hgEvaluate hgthe hgefficiency hgof
hga hgfirm. h g Topic: hgEfficiency,
hgEffectiveness, hgand hgValue



6. Operations hgand hgsupply hgchain hgmanagement hgis hgdefined hgas hgthe hgdesign, hgoperation, hgand hgimprovement hgof hgthe hgsystems
hgthat hgcreate hgand hgdeliver hgthe hgfirm's hgprimary hgproducts hgand hgservices.



TRUE

Operations hgand hgsupply hgchain hgmanagement hgis hgdefined hgas hgthe hgdesign, hgoperation, hgand hgimprovement hgof hgthe hgsystems hgthat
hgcreate hgand hgdeliver hgthe hgfirm's hgprimary hgproducts hgand hgservices.



AACSB: hgAnalytical hgThinking
Blooms:
hgRemember
h g Difficulty: hg1
hgEasy
Learning hgObjective: hg01-01 hgIdentify hgthe hgelements hgof hgoperations hgand hgsupply hgchain hgmanagement. hg(OSCM)
Topic: hgWhat hgIs hgOperations hgand hgSupply hgChain hgManagement?

7. The hgterm hg"value" hgrefers hgto hgthe hgrelationship hgbetween hgquality hgand hgthe hgprice hgpaid hgby hgthe hgconsumer.

TRUE

Related hgto hgefficiency hgand hgeffectiveness hgis hgthe hgconcept hgof hgvalue, hgwhich hgcan hgbe hgmetaphorically hgdefined hgas hgquality hgdivided hgby
hgprice.



AACSB: hgAnalytical hgThinking
Blooms:
hgRemember
h g Difficulty: hg1
hgEasy
Learning hgObjective: hg01-04 hgEvaluate hgthe hgefficiency hgof
hga hgfirm. h g Topic: hgEfficiency,
hgEffectiveness, hgand hgValue



8. Attempting hgto hgbalance hgthe hgdesire hgto hgefficiently hguse hgresources hgwhile hgproviding hga hghighly hgeffective hgservice hgmay hgcreate
hgconflict hgbetween hgthe hgtwo hggoals.



TRUE

Often hgmaximizing hgeffectiveness hgand hgefficiency hgat hgthe hgsame hgtime hgcreates hgconflict hgbetween hgthe hgtwo hggoals.

AACSB: hgAnalytical hgThinking
Blooms:
hgAnalyze
h g Difficulty: hg1
hgEasy


1-3
Copyright hg©2021 hgMcGraw-Hill hgEducation. hgAll hgrights hgreserved. hgNo hgreproduction hgor hgdistribution hgwithout hgthe hgprior hgwritten hgconsent
hgof hgMcGraw-Hill hgEducation.

, 5. hgA hgprocess hgcan hgbe hgeffective hgwithout hgbeing
efficient.
TRUE
Learning hgObjective: hg01-04 hgEvaluate hgthe hgefficiency hgof
hga hgfirm. h g Topic: hgEfficiency,
hgEffectiveness, hgand hgValue




1-4
Copyright hg©2021 hgMcGraw-Hill hgEducation. hgAll hgrights hgreserved. hgNo hgreproduction hgor hgdistribution hgwithout hgthe hgprior hgwritten hgconsent
hgof hgMcGraw-Hill hgEducation.