CMQ/OE Exam Questions With Complete
Solutions 2024
A-B-C kanalysis k- kANS✓✓-A ksystematic kcollection kand kanalysis kof kthe
kbehavior kobserved kof kan kindividual kor ka kwork kgroup kfor kthe kpurpose kof
kdetermining kthe kcause kof kspecific kbehaviors.
acceptable kquality klimit k(AQL) k- kANS✓✓-The kquality klevel kthat kis kthe kworst
ktolerable kprocess kaverage kwhen ka kcontinuing kseries kof klots kis ksubmitted
kfor kacceptance ksampling.
acceptance ksampling k- kANS✓✓-Inspection kof ka ksample kfrom ka klot kto kdecide
kwhether kto kaccept kor knot kaccept kthat klot. kThere kare ktwo ktypes: kattributes
ksampling kand kvariables ksampling. kIn kattributes ksampling, kthe kpresence kor
kabsence kof ka kcharacteristic kis knoted kin keach kof kthe kunits kinspected. kIn
kvariables ksampling, kthe knumerical kmagnitude kof ka kcharacteristic kis
kmeasured kand krecorded kfor keach kinspected kunit; kthis kinvolves kreference kto
ka kcontinuous kscale kof ksome kkind.
acceptance ksampling kplan k- kANS✓✓-Specific kplan kthat kindicates kthe
ksampling ksizes kand kthe kassociated kacceptance kor knonacceptance kcriteria kto
kbe kused. kIn kattributes ksampling, kfor kexample, kthere kare ksingle, kdouble,
kmultiple, ksequential, kchain, kand kskip-lot ksampling kplans. kIn kvariables
ksampling, kthere kare ksingle, kdouble, kand ksequential ksampling kplans. kFor
kdetailed kdescriptions kof kthese kplans, ksee kANSI/ISO/ASQ kA35342.
accreditation k- kANS✓✓-Certification, kby ka kduly krecognized kbody, kof kthe
kfacilities, kcapability, kobjectivity, kcompetence, kand kintegrity kof kan kagency,
kservice, kor koperational kgroup kor kindividual kto kprovide kthe kspecific kservice
kor koperation kneeded. kFor kexample, kthe kRegistrar kAccreditation kBoard k(U.S.)
kaccredits kthose korganizations kthat kregister kcompanies kto kthe kISO k9000
kseries kstandards.
accuracy k- kANS✓✓-A kcharacteristic kof kmeasurement kthat kaddresses khow
klose kobserved kvalue kis kto kthe ktrue kvalue. kIt kanswers kthe kquestion, k"Is kit
kright?"
, ACSI k- kANS✓✓-The kAmerican kCustomer kSatisfaction kIndex kis kan keconomic
kindicator, ka kcross-industry kmeasure kof kthe ksatisfaction kof kU.S. kcustomers
kwith kthe kquality kof kthe kgoods kand kservices kavailable kto kthem-both kthose
kgoods kand kservices kproduced kwithin kthe kUnited kStates kand kthose kprovided
kas kimports kfrom kforeign kfirms kthat khave ksubstantial kmarket kshares kor kdollar
ksales.
action kplan k- kANS✓✓-The kdetailed kplan kto kimplement kthe kactions kneeded kto
kachieve kstrategic kgoals kand kobjectives k(similar kto, kbut knot kas kdetailed kas ka
kproject kplan).
active klistening k- kANS✓✓-Listening kclosely kto kwhat kothers kare ksaying k(for
kexample, krather kthan kwhat kyou kthink kthey're ksaying kor kwhat kyou kwant kto
ksay kback kto kthem).
activity-based kmanagement k- kANS✓✓-Managing kwith kan kaccounting ksystem
k(activity- kbased kcosting) kthat kallocates kcosts kto kproducts kbased kon
kresources kemployed kto kproduce kthe kproduct.
ad khoc kteam k- kANS✓✓-See ktemporary kteam
ADDIE k- kANS✓✓-An kinstructional kdesign kmodel k(analysis, kdesign,
kdevelopment, kimplementation, kand kevaluation).
adult klearning kprinciples k- kANS✓✓-Key kprinciples kof khow kadults klearn kthat
kimpact khow keducation kand ktraining kof kadults kshould kbe kdesigned.
affinity kdiagram k- kANS✓✓-A kmanagement kand kplanning ktool kused kto
korganize kideas kinto knatural kgroupings kin ka kway kthat kstimulates knew,
kcreative kideas. kAlso kknown kas kthe kKJ kmethod.
agile kapproach k- kANS✓✓-Means kto kchange krapidly kto kmeet kchanging
kcustomer kand kbusiness kdirection. kAlso ksee klean kapproach.
AIAG k- kANS✓✓-Automotive kIndustry kAction kGroup.
alignment k- kANS✓✓-Action ktaken kto kensure kthat ka kprocess kor kactivity
kallows ktraceability kfrom kan kaction klevel kupward kto ksupport kthe
korganization's kstrategic kgoals kand kobjectives.
alliance k- kANS✓✓-An kalliance kcan kbe kthe kfirst kstep ktoward ka kpartnership.
kSee kpartnership/alliance.
alpha krisk k- kANS✓✓-Type k1 kerror; krejecting ka kprocess kor klot kwhen kit kis
kacceptable. kAlso ksee kproducer's krisk.
Solutions 2024
A-B-C kanalysis k- kANS✓✓-A ksystematic kcollection kand kanalysis kof kthe
kbehavior kobserved kof kan kindividual kor ka kwork kgroup kfor kthe kpurpose kof
kdetermining kthe kcause kof kspecific kbehaviors.
acceptable kquality klimit k(AQL) k- kANS✓✓-The kquality klevel kthat kis kthe kworst
ktolerable kprocess kaverage kwhen ka kcontinuing kseries kof klots kis ksubmitted
kfor kacceptance ksampling.
acceptance ksampling k- kANS✓✓-Inspection kof ka ksample kfrom ka klot kto kdecide
kwhether kto kaccept kor knot kaccept kthat klot. kThere kare ktwo ktypes: kattributes
ksampling kand kvariables ksampling. kIn kattributes ksampling, kthe kpresence kor
kabsence kof ka kcharacteristic kis knoted kin keach kof kthe kunits kinspected. kIn
kvariables ksampling, kthe knumerical kmagnitude kof ka kcharacteristic kis
kmeasured kand krecorded kfor keach kinspected kunit; kthis kinvolves kreference kto
ka kcontinuous kscale kof ksome kkind.
acceptance ksampling kplan k- kANS✓✓-Specific kplan kthat kindicates kthe
ksampling ksizes kand kthe kassociated kacceptance kor knonacceptance kcriteria kto
kbe kused. kIn kattributes ksampling, kfor kexample, kthere kare ksingle, kdouble,
kmultiple, ksequential, kchain, kand kskip-lot ksampling kplans. kIn kvariables
ksampling, kthere kare ksingle, kdouble, kand ksequential ksampling kplans. kFor
kdetailed kdescriptions kof kthese kplans, ksee kANSI/ISO/ASQ kA35342.
accreditation k- kANS✓✓-Certification, kby ka kduly krecognized kbody, kof kthe
kfacilities, kcapability, kobjectivity, kcompetence, kand kintegrity kof kan kagency,
kservice, kor koperational kgroup kor kindividual kto kprovide kthe kspecific kservice
kor koperation kneeded. kFor kexample, kthe kRegistrar kAccreditation kBoard k(U.S.)
kaccredits kthose korganizations kthat kregister kcompanies kto kthe kISO k9000
kseries kstandards.
accuracy k- kANS✓✓-A kcharacteristic kof kmeasurement kthat kaddresses khow
klose kobserved kvalue kis kto kthe ktrue kvalue. kIt kanswers kthe kquestion, k"Is kit
kright?"
, ACSI k- kANS✓✓-The kAmerican kCustomer kSatisfaction kIndex kis kan keconomic
kindicator, ka kcross-industry kmeasure kof kthe ksatisfaction kof kU.S. kcustomers
kwith kthe kquality kof kthe kgoods kand kservices kavailable kto kthem-both kthose
kgoods kand kservices kproduced kwithin kthe kUnited kStates kand kthose kprovided
kas kimports kfrom kforeign kfirms kthat khave ksubstantial kmarket kshares kor kdollar
ksales.
action kplan k- kANS✓✓-The kdetailed kplan kto kimplement kthe kactions kneeded kto
kachieve kstrategic kgoals kand kobjectives k(similar kto, kbut knot kas kdetailed kas ka
kproject kplan).
active klistening k- kANS✓✓-Listening kclosely kto kwhat kothers kare ksaying k(for
kexample, krather kthan kwhat kyou kthink kthey're ksaying kor kwhat kyou kwant kto
ksay kback kto kthem).
activity-based kmanagement k- kANS✓✓-Managing kwith kan kaccounting ksystem
k(activity- kbased kcosting) kthat kallocates kcosts kto kproducts kbased kon
kresources kemployed kto kproduce kthe kproduct.
ad khoc kteam k- kANS✓✓-See ktemporary kteam
ADDIE k- kANS✓✓-An kinstructional kdesign kmodel k(analysis, kdesign,
kdevelopment, kimplementation, kand kevaluation).
adult klearning kprinciples k- kANS✓✓-Key kprinciples kof khow kadults klearn kthat
kimpact khow keducation kand ktraining kof kadults kshould kbe kdesigned.
affinity kdiagram k- kANS✓✓-A kmanagement kand kplanning ktool kused kto
korganize kideas kinto knatural kgroupings kin ka kway kthat kstimulates knew,
kcreative kideas. kAlso kknown kas kthe kKJ kmethod.
agile kapproach k- kANS✓✓-Means kto kchange krapidly kto kmeet kchanging
kcustomer kand kbusiness kdirection. kAlso ksee klean kapproach.
AIAG k- kANS✓✓-Automotive kIndustry kAction kGroup.
alignment k- kANS✓✓-Action ktaken kto kensure kthat ka kprocess kor kactivity
kallows ktraceability kfrom kan kaction klevel kupward kto ksupport kthe
korganization's kstrategic kgoals kand kobjectives.
alliance k- kANS✓✓-An kalliance kcan kbe kthe kfirst kstep ktoward ka kpartnership.
kSee kpartnership/alliance.
alpha krisk k- kANS✓✓-Type k1 kerror; krejecting ka kprocess kor klot kwhen kit kis
kacceptable. kAlso ksee kproducer's krisk.
