,Career Planning - CORRECT ANSWERS-Actions & activities that individuals perform in
order to give direction to their work lives.
Brain drain - CORRECT ANSWERS-Exit of educated & skilled citizens from emerging &
developing countries for better paying jobs in developed countries.
Auditory learners - CORRECT ANSWERS-People who learn best by relying on their
sense of hearing.
Andragogy - CORRECT ANSWERS-Study of how adults learn.
Cost-of-living adjustment (COLA) - CORRECT ANSWERS-Pay adjustment given to
eligible employees regardless of performance or organizational profitability; usually
linked to inflation.
Compa-ratio - CORRECT ANSWERS-Pay rate divided by the midpoint of the pay
range.
Broadbanding - CORRECT ANSWERS-Combining several salary grades or job
classifications with narrow pay ranges unto one brand with a wider salary spread.
Behavioral interview - CORRECT ANSWERS-Type of interview that focuses on how
applicants previously handled real situations.
Applicant tracking software (ATS) - CORRECT ANSWERS-Software that provides an
automated way for organizations to manage the recruiting process.
Developmental activities - CORRECT ANSWERS-Activities that focus on preparing
employees for future responsibilities while increasing their capacity to perform their
current jobs.
Compensation - CORRECT ANSWERS-All financial returns (beyond any benefits
payments or services), including salary and allowances.
Career development - CORRECT ANSWERS-Process by which employees progress
through a series of stages in their careers, each of which is characterized by relatively
unique, themes, and tasks.
Benefits - CORRECT ANSWERS-Payments or services provided to employees to cover
issues such as retirement, health care, sick pay/disability schemes, life insurance, and
paid time off.
Apprenticeship - CORRECT ANSWERS-Related to technical skills training; often a
partnership between employers and unions.
,Competency-based interview - CORRECT ANSWERS-Type of interview in which the
interviewer asks questions related to competencies for the position and asks candidates
to provide examples of times they demonstrated the competencies.
ADDIE model - CORRECT ANSWERS-5 step instructional design process that governs
the development of learning programs.
Assessment centers - CORRECT ANSWERS-Assessment tools that provide candidates
a wide range of leadership situations and problem-solving exercises.
Blended learning - CORRECT ANSWERS-Planned approach to learning that included a
combination of instructor-led training, self-directed study, and /or on-the-job training.
Career management - CORRECT ANSWERS-Preparing, implementing, and monitoring
employees' career paths, with a primary focus on the goals and needs of the
organization.
Competencies - CORRECT ANSWERS-Clusters of highly interrelated attributes,
including knowledge, skills, or abilities (KSA) that give rise to the behaviors needed to
perform a given job effectively.
Strategy - CORRECT ANSWERS-A plan of action for accomplishing an organization's
long-range goals.
SWOT analysis - CORRECT ANSWERS-Process for assessing an organization's
strategic capabilities in comparison to threats and opportunities identified during
environmental scanning.
Value drivers - CORRECT ANSWERS-Actions, processes, or results that are needed to
deliver a desired value.
Vision statement - CORRECT ANSWERS-Vivid, guiding image of an organization's
desired future, the future it hopes to attain through its strategy.
Organizational values - CORRECT ANSWERS-Beliefs that are important to an
organization and often dictate employee behavior.
Strategic fit - CORRECT ANSWERS-A state in which an organization's strategy is
consistent with its external opportunities and circumstances and its internal structure,
resources, and capabilities.
Strategic management - CORRECT ANSWERS-The actions that leaders take to move
their organizations toward those goals and create value for all stakeholders.
Strategic planning - CORRECT ANSWERS-The process of setting goals and designing
a path toward a competitive position.
, Metrics - CORRECT ANSWERS-Performance parameters based on the relationship
between 2 or more measures.
Mission statement - CORRECT ANSWERS-Statement that specifies what activities an
organization intends to pursue and what course management has carted for the future;
a concise statement of its strategy.
Net profit margin - CORRECT ANSWERS-Ratio of net income (gross sales minus
expenses and taxes) to net sales.
Organizational culture - CORRECT ANSWERS-The basic beliefs and customs shared
by members of an organization that contribute to an organization's sense of its identity.
Income statement - CORRECT ANSWERS-Statement that reports revenues, expenses,
and net income (profit) for a specified period.
Lagging indicator - CORRECT ANSWERS-Type of metric that describes an activity that
has already occurred.
Leading indicator - CORRECT ANSWERS-Type of metric that describes an activity that
can change future performance and indicate higher degree of success in achieving
strategic goals.
Liabilities - CORRECT ANSWERS-Organization's debts and other financial obligations.
Due diligence - CORRECT ANSWERS-Necessary level of care and attention that is
taken to investigate an action before it is taken.
Environmental scanning - CORRECT ANSWERS-Process that involves a systematic
survey and interpretation of relevant data to identify external opportunities and threats
and to assess how these factors affect the organization currently and how they are likely
to affect the organization in the future.
Equity - CORRECT ANSWERS-Amount of owners' or shareholders' portion of a
business.
Gross profit margin - CORRECT ANSWERS-Ratio of gross profit to net sales.
Benchmarking - CORRECT ANSWERS-Process that compares performance levels
and/or processes of one entity with those of another to identify performance gaps and
set goals aimed at improving performance.
Blue ocean strategies - CORRECT ANSWERS-Strategies that generate competitive
advantage by creating a new marketplace arena in which there are no other
competitors.
order to give direction to their work lives.
Brain drain - CORRECT ANSWERS-Exit of educated & skilled citizens from emerging &
developing countries for better paying jobs in developed countries.
Auditory learners - CORRECT ANSWERS-People who learn best by relying on their
sense of hearing.
Andragogy - CORRECT ANSWERS-Study of how adults learn.
Cost-of-living adjustment (COLA) - CORRECT ANSWERS-Pay adjustment given to
eligible employees regardless of performance or organizational profitability; usually
linked to inflation.
Compa-ratio - CORRECT ANSWERS-Pay rate divided by the midpoint of the pay
range.
Broadbanding - CORRECT ANSWERS-Combining several salary grades or job
classifications with narrow pay ranges unto one brand with a wider salary spread.
Behavioral interview - CORRECT ANSWERS-Type of interview that focuses on how
applicants previously handled real situations.
Applicant tracking software (ATS) - CORRECT ANSWERS-Software that provides an
automated way for organizations to manage the recruiting process.
Developmental activities - CORRECT ANSWERS-Activities that focus on preparing
employees for future responsibilities while increasing their capacity to perform their
current jobs.
Compensation - CORRECT ANSWERS-All financial returns (beyond any benefits
payments or services), including salary and allowances.
Career development - CORRECT ANSWERS-Process by which employees progress
through a series of stages in their careers, each of which is characterized by relatively
unique, themes, and tasks.
Benefits - CORRECT ANSWERS-Payments or services provided to employees to cover
issues such as retirement, health care, sick pay/disability schemes, life insurance, and
paid time off.
Apprenticeship - CORRECT ANSWERS-Related to technical skills training; often a
partnership between employers and unions.
,Competency-based interview - CORRECT ANSWERS-Type of interview in which the
interviewer asks questions related to competencies for the position and asks candidates
to provide examples of times they demonstrated the competencies.
ADDIE model - CORRECT ANSWERS-5 step instructional design process that governs
the development of learning programs.
Assessment centers - CORRECT ANSWERS-Assessment tools that provide candidates
a wide range of leadership situations and problem-solving exercises.
Blended learning - CORRECT ANSWERS-Planned approach to learning that included a
combination of instructor-led training, self-directed study, and /or on-the-job training.
Career management - CORRECT ANSWERS-Preparing, implementing, and monitoring
employees' career paths, with a primary focus on the goals and needs of the
organization.
Competencies - CORRECT ANSWERS-Clusters of highly interrelated attributes,
including knowledge, skills, or abilities (KSA) that give rise to the behaviors needed to
perform a given job effectively.
Strategy - CORRECT ANSWERS-A plan of action for accomplishing an organization's
long-range goals.
SWOT analysis - CORRECT ANSWERS-Process for assessing an organization's
strategic capabilities in comparison to threats and opportunities identified during
environmental scanning.
Value drivers - CORRECT ANSWERS-Actions, processes, or results that are needed to
deliver a desired value.
Vision statement - CORRECT ANSWERS-Vivid, guiding image of an organization's
desired future, the future it hopes to attain through its strategy.
Organizational values - CORRECT ANSWERS-Beliefs that are important to an
organization and often dictate employee behavior.
Strategic fit - CORRECT ANSWERS-A state in which an organization's strategy is
consistent with its external opportunities and circumstances and its internal structure,
resources, and capabilities.
Strategic management - CORRECT ANSWERS-The actions that leaders take to move
their organizations toward those goals and create value for all stakeholders.
Strategic planning - CORRECT ANSWERS-The process of setting goals and designing
a path toward a competitive position.
, Metrics - CORRECT ANSWERS-Performance parameters based on the relationship
between 2 or more measures.
Mission statement - CORRECT ANSWERS-Statement that specifies what activities an
organization intends to pursue and what course management has carted for the future;
a concise statement of its strategy.
Net profit margin - CORRECT ANSWERS-Ratio of net income (gross sales minus
expenses and taxes) to net sales.
Organizational culture - CORRECT ANSWERS-The basic beliefs and customs shared
by members of an organization that contribute to an organization's sense of its identity.
Income statement - CORRECT ANSWERS-Statement that reports revenues, expenses,
and net income (profit) for a specified period.
Lagging indicator - CORRECT ANSWERS-Type of metric that describes an activity that
has already occurred.
Leading indicator - CORRECT ANSWERS-Type of metric that describes an activity that
can change future performance and indicate higher degree of success in achieving
strategic goals.
Liabilities - CORRECT ANSWERS-Organization's debts and other financial obligations.
Due diligence - CORRECT ANSWERS-Necessary level of care and attention that is
taken to investigate an action before it is taken.
Environmental scanning - CORRECT ANSWERS-Process that involves a systematic
survey and interpretation of relevant data to identify external opportunities and threats
and to assess how these factors affect the organization currently and how they are likely
to affect the organization in the future.
Equity - CORRECT ANSWERS-Amount of owners' or shareholders' portion of a
business.
Gross profit margin - CORRECT ANSWERS-Ratio of gross profit to net sales.
Benchmarking - CORRECT ANSWERS-Process that compares performance levels
and/or processes of one entity with those of another to identify performance gaps and
set goals aimed at improving performance.
Blue ocean strategies - CORRECT ANSWERS-Strategies that generate competitive
advantage by creating a new marketplace arena in which there are no other
competitors.
