USPS SALES & SERVICES ASSOCIATE
TRAINING EXAM | NEWEST ACTUAL
EXAM COMPREHENSIVE QUESTIONS
AND VERIFIED ANSWERS GRADED A+ |
100% CORRECT | 2024 UPDATE!!
What is the maximum value for dutiable (international) merchandise? -
✔✔✔ Correct Answer > $400.
What is an International Reply Coupon (IRC)? - ✔✔✔ Correct Answer
> The sender of a letter can prepay for a reply with these. When you
receive an IRC from another country it is exchanged for the equivalent
of a current 1 oz stamp regardless of the country where purchased.
Discontinued in 2013.
What two forms of ID are required for a customer to open a PO Box? -
✔✔✔ Correct Answer > Photo ID and an additional non-photo ID
such as a corporate ID, passport, proof of vehicle insurance or vehicle
registration, current deed or lease, state or government issued ID,
military ID, university ID, alien registration card, certificate of
naturalization, or home insurance policy.
,How many keys are assigned to the customer when renting a PO Box? -
✔✔✔ Correct Answer > 2.
The manual that sets forth the personnel policies and regulations
governing employment within the Postal Service is the __________. -
✔✔✔ Correct Answer > ELM - Employee Labor Relations Manual.
__________ Hazmat is mail that is properly packaged, marked and
declared by the mailer. - ✔✔✔ Correct Answer > Declared.
___________ Hazmat is any parcel suspected of containing acceptable
or prohibited hazmat which is not properly packaged, labeled or
identified. - ✔✔✔ Correct Answer > Undeclared.
Individual Accountability counts must be performed at least every
___________. - ✔✔✔ Correct Answer > 4 months.
In Segmented Inventory offices, what is the cash tolerance and how
often is the count performed? - ✔✔✔ Correct Answer > $10, once
every 3 months.
What are the maximum weights for Priority Mail International Flat rate
products? - ✔✔✔ Correct Answer > Flat rate envelopes and small flat
rate boxes have a 4 lb limit. Medium and Large flat rate boxes have a 20
lb limit.
, What are some features and benefits of Priority Mail Express
International? - ✔✔✔ Correct Answer > Fast; $100 insurance
(updated to $200); maximum weight 70 lbs; money back guarantee to
certain destinations; tracking service available; free packaging; online
postage incentives; can purchase additional insurance up to $5,000;
return receipt services.
What are some features and benefits of Global Express Guaranteed? -
✔✔✔ Correct Answer > Delivery in 1-3 business days; money-back
guarantee to certain destinations; includes delivery status information;
weight limits from 22-70 lbs depending on the country; $100 liability
insurance; can purchase up to $2499 additional insurance.
Shipping Services are those products in which the Postal Service is
competitive with other delivery companies. What services does this
include? - ✔✔✔ Correct Answer > Priority Mail Express, Priority Mail,
Parcel Select, Parcel Return Service.
What are the extra services that can be applied to Priority Mail
Express? - ✔✔✔ Correct Answer > Return receipt, additional
insurance, collect on delivery.
What are some features/benefits of Priority Mail? - ✔✔✔ Correct
Answer > 2-3 day delivery; free packaging and supplies; affordable.
TRAINING EXAM | NEWEST ACTUAL
EXAM COMPREHENSIVE QUESTIONS
AND VERIFIED ANSWERS GRADED A+ |
100% CORRECT | 2024 UPDATE!!
What is the maximum value for dutiable (international) merchandise? -
✔✔✔ Correct Answer > $400.
What is an International Reply Coupon (IRC)? - ✔✔✔ Correct Answer
> The sender of a letter can prepay for a reply with these. When you
receive an IRC from another country it is exchanged for the equivalent
of a current 1 oz stamp regardless of the country where purchased.
Discontinued in 2013.
What two forms of ID are required for a customer to open a PO Box? -
✔✔✔ Correct Answer > Photo ID and an additional non-photo ID
such as a corporate ID, passport, proof of vehicle insurance or vehicle
registration, current deed or lease, state or government issued ID,
military ID, university ID, alien registration card, certificate of
naturalization, or home insurance policy.
,How many keys are assigned to the customer when renting a PO Box? -
✔✔✔ Correct Answer > 2.
The manual that sets forth the personnel policies and regulations
governing employment within the Postal Service is the __________. -
✔✔✔ Correct Answer > ELM - Employee Labor Relations Manual.
__________ Hazmat is mail that is properly packaged, marked and
declared by the mailer. - ✔✔✔ Correct Answer > Declared.
___________ Hazmat is any parcel suspected of containing acceptable
or prohibited hazmat which is not properly packaged, labeled or
identified. - ✔✔✔ Correct Answer > Undeclared.
Individual Accountability counts must be performed at least every
___________. - ✔✔✔ Correct Answer > 4 months.
In Segmented Inventory offices, what is the cash tolerance and how
often is the count performed? - ✔✔✔ Correct Answer > $10, once
every 3 months.
What are the maximum weights for Priority Mail International Flat rate
products? - ✔✔✔ Correct Answer > Flat rate envelopes and small flat
rate boxes have a 4 lb limit. Medium and Large flat rate boxes have a 20
lb limit.
, What are some features and benefits of Priority Mail Express
International? - ✔✔✔ Correct Answer > Fast; $100 insurance
(updated to $200); maximum weight 70 lbs; money back guarantee to
certain destinations; tracking service available; free packaging; online
postage incentives; can purchase additional insurance up to $5,000;
return receipt services.
What are some features and benefits of Global Express Guaranteed? -
✔✔✔ Correct Answer > Delivery in 1-3 business days; money-back
guarantee to certain destinations; includes delivery status information;
weight limits from 22-70 lbs depending on the country; $100 liability
insurance; can purchase up to $2499 additional insurance.
Shipping Services are those products in which the Postal Service is
competitive with other delivery companies. What services does this
include? - ✔✔✔ Correct Answer > Priority Mail Express, Priority Mail,
Parcel Select, Parcel Return Service.
What are the extra services that can be applied to Priority Mail
Express? - ✔✔✔ Correct Answer > Return receipt, additional
insurance, collect on delivery.
What are some features/benefits of Priority Mail? - ✔✔✔ Correct
Answer > 2-3 day delivery; free packaging and supplies; affordable.
