Which of the following is true concerning incentive pay?
A) The award is earned only when the predetermined work objective is totally completed.
B) It motivates employees to be more productive, but does little to control payroll costs.
C) Incentive pay awards are granted as one-time payments.
D) Incentive levels are generally subjective in nature. - Answers C) Incentive pay awards are granted as
one-time payments.
Which best describes incentive pay?
A) Incentive pay is considered part of an employee's compensation.
B) The criteria for judging an award tend to be objective, such as quantity produced.
C) Award levels are subjective.
D) The amount of the award paid for attainment of goals is not communicated in advance. - Answers B)
The criteria for judging an award tend to be objective, such as quantity produced.
Over the past 10 years, Lincoln's profit-sharing payments have been substantial. Maria's annual salary
was $40,000 last year, and she earned a profit-sharing payment of $10,000. Maria's profit-sharing award
represents approximately what percentage of her annual salary?
A) 25 percent
B) 40 percent
C) 45 percent
D) 55 percent - Answers A) 25 percent
Companies can control costs by replacing annual merit or seniority increases or fixed salaries with which
type of plans?
A) incentive
B) longevity pay
C) pay-for-knowledge pay
D) base pay - Answers A) incentive
Nowadays, most companies use a mix of which types of pay plans?
,A) seniority pay plans and incentive pay plans
B) merit pay plans and merit bonus pay plans
C) traditional pay plans and incentive pay plans
D) traditional pay plans and person-focused pay plans - Answers C) traditional pay plans and incentive
pay plans
Which of the following is NOT a financial measure?
A) operating efficiency
B) revenue
C) earnings per stock share
D) operating income - Answers A) operating efficiency
Which of the following performance measures corresponds to individual, group, and companywide
incentive plans, respectively?
A) customer satisfaction, quantity of work, and quality of work
B) quantity of work, market share, and customer satisfaction
C) quality of work output, customer satisfaction, and revenue
D) customer satisfaction, market share, and quality of work - Answers C) quality of work output,
customer satisfaction, and revenue
In addition to the guaranteed hourly pay rate, John receives incentives for every item produced over the
designated production standard. Which kind of incentive plan is used in this situation?
A) management incentive
B) referral
C) piecework plans
D) behavioral encouragement - Answers C) piecework plans
Which of the following effects describe the concept that a hard working employee is likely to stay at an
incentive pay position?
A) representative
B) structural
, C) sorting
D) output - Answers C) sorting
Which individual incentive plans require the achievement of multiple, complex objectives without
compromising the quality and quantity of output?
A) piecework
B) referral
C) management incentive
D) behavior encouragement - Answers C) management incentive
To have better safety records, the XYZ Company gives monetary incentive awards to its workers for
lower accident rates due to improper use of heavy equipment. Which of the following incentive plans
describes this example?
A) management incentive
B) referral
C) piecework
D) behavioral encouragement - Answers D) behavioral encouragement
This type of individual incentive plan rewards employees who recruit new customers or new employees.
A) behavior encouragement
B) referral
C) management incentive
D) piecework - Answers B) referral
Which of the following teams consists of a group of people who are assembled to complete a one-time
assignment?
A) project teams
B) innovation teams
C) process teams
D) work teams - Answers A) project teams