MAN 3025 EXAM STUDY SET QUESTIONS WITH CORRECT ANSWERS

MAN 3025 EXAM STUDY SET
QUESTIONS WITH CORRECT ANSWERS
The career path that most resembles the traditional view of climbing the stairs in a
corporate hierarchy is
called the linear career.
True False - Answer-True

A steady-state career entails a slow-but-steady growth in level of responsibility and
compensation. True False - Answer-False

A spiral career path depends on having jobs that, while fundamentally different, build on
one another.
True False - Answer-True

A transitory career path involves a series of alternating promotions and demotions.
True False - Answer-False

Planning helps managers to cope with events that can be predicted but is not
particularly helpful when
conditions are uncertain.
True False - Answer-False

Planning occurs only at the highest levels of an organization, being done by top
managers.
True False - Answer-False

Planning and strategic management derive from an organization's mission and vision
about itself.
True False - Answer-True

In this time of Internet connections and speedy-access computer databases, one
typically has complete
information for planning and decision making.
True False - Answer-False

Planning gives you expectations against which you can compare your performance.
True False - Answer-True

According to Miles and Snow's basic strategy types, a defender protects its strong
position in an industry
by constantly seeking new opportunities for growth.
True False - Answer-False

,Facebook strives to be on the cutting edge of social media and is experiencing
phenomenal growth. It
encourages what it calls a "hacker" mindset, always looking to break down the old in
favor of something
better. Of Miles and Snow's basic strategy types, Facebook would be described as a
prospector.
True False - Answer-True

Microsoft has been accused of adapting competitors' products after those firms spent
the resources
and took the risks to develop them. Companies with this strategy are known as
analyzers by Miles and
Snow.
True False - Answer-True

Blockbuster Video was slow to adapt to the latest trends in its industry, such as DVD-
by-mail and movie
downloads online. When it tried to incorporate the same into its business model, it was
well behind
competitors like Netflix. Blockbuster might be defined as a defender, according to Miles
and Snow.
True False - Answer-False

Eastman Kodak, though it actually invented the digital camera, was slow to move into
the production of
this product as well as digital printers. Its continued reliance on traditional 35mm film
production and
processing, which resulted in its bankruptcy, makes it a reactor according to Miles and
Snow.
True False - Answer-True

The process of a business cycling through decisions first to select products and
markets, then about
producing and delivering the products, and finally to establish roles and processes is
known as the
discovery cycle.
True False - Answer-False

The administrative part of the adaptive cycle focuses on establishing roles and
organizational
processes.
True False - Answer-True

In an organization's approach to planning, its mission and vision statements should be
created once the
strategic planning process is complete.

,True False - Answer-False

Determining an organization's mission is the responsibility of top management and the
board of
directors.
True False - Answer-True

A vision has a clear sense of the future and the actions needed to get there.
True False - Answer-True

A mission statement expresses what the organization should become and where it
wants to go
strategically.
True False - Answer-False

Amazon's statement in which it states its desire "to be the earth's most customer-centric
company; to
build a place where people can come to find and discover anything they might want to
buy online" is a
mission statement.
True False - Answer-False

Strategic planning determines goals for an organization for a period of 1-5 years. True
False - Answer-True

Tactical planning is done by first-line managers, who look forward to the next 1-8
weeks. True False - Answer-False

Operational planning is normally performed by middle management.
True False - Answer-False

Decisions that are predictable, following a well-defined set of procedures, are typical of
operational
planning.
True False - Answer-True

As part of the planning process, businesses set what are known as targets, which are
specific commitments to achieve measurable results within a stated period of time.
True False - Answer-False

An organization's goals arranged in a hierarchy from low level to high level can be
termed a means-end
chain.
True False - Answer-True

Strategic goals focus on objectives for the organization as a whole.

, True False - Answer-True

Operational goals are set by middle managers and focus on the actions needed to
achieve strategic
goals.
True False - Answer-False

The operating plan defines the course of action needed to achieve a stated goal.
True False - Answer-False

A marketing plan is an example of an action plan.
True False - Answer-True

The operating plan identifies clear targets such as revenues and cash flow.
True False - Answer-True

Southwest Airlines' goal of being highly profitable is a tactical goal.
True False - Answer-False

Southwest Airlines' goal of making arrival times more reliable is a tactical goal.
True False - Answer-True

Policies, procedures, and rules are types of single-use plans. True False - Answer-
False

A policy includes more specifics than does a rule.
True False - Answer-False

A procedure is a standing plan that outlines the response to particular problems or
circumstances.
True False - Answer-True

In single-use plans, a program is another name for a project.
True False - Answer-False

The U.S. government space program is an example of a single-use plan.
True False - Answer-True

SMART is an acronym that represents characteristics necessary to motivate employees
in their periodic
reviews.
True False - Answer-False

The "R" in a SMART goal stands for "reachable."
True False - Answer-False