MAN 3025 CHAPTER 1-5 EXAM
QUESTIONS AND ANSWERS
Management - Answer-attainment of organizational goals in an effective and efficient
manner throughout planning, organizing, leading, and controlling organizational
resources
Four Management Functions - Answer--planning
-organizing
-leading
-controlling
Planning - Answer-management function concerned with defining goals for future
performance and how to attain them
Organizing - Answer-assigning task, grouping tasks into department, and allocating
resources
Leading - Answer-using influence to motivate employees to achieve the organization's
goals
Controlling - Answer-monitoring employees' activities, keeping the organization on track
toward meeting its goals and making corrections as necessary
Organization - Answer-social entity that is goal directed and deliberately structured
Efficiency - Answer-amount of resources used to produce a desired volume of output
Effectiveness - Answer-Degree to which the organization achieves a stated goal
Performance - Answer-organization's ability to attain its goals by using resources in an
efficient and effective manner
Conceptual Skills - Answer-ability to see the organization as a whole and the
relationship among its parts
Human Skill - Answer-ability to work with and through other people and to work
effectively as part of a group
Technical skill - Answer-Understand and proficiency in the performance of specific tasks
Top Manager - Answer-one who is at the apex of the organizational hierarchy and is
responsible for the entire organization
, Top Manager Examples - Answer--CEO
-VP
Middle Managers - Answer-work at the middle level of the organization and are
responsible for major divisions or departments
Middle Manager Examples - Answer--department head
-directer of research lab
First Line Managers - Answer-managers who are at the first or second level of the
hierarchy and are directly responsible for overseeing groups of production employees
First Line Manager Examples - Answer--supervisor
-line manager
-office manager
Project Manager - Answer-Manager who is responsible for a temporary work project the
involves people from various functions and levels of the organization
Functional Manager - Answer-Responsible for a department that performs a single
functional task such as finance or marketing
General Managers - Answer-Responsible for several departments that perform different
functions
Time Management - Answer-using techniques that enable you to get more done in less
time with better results, be more relaxed and have more time to enjoy your work and
your life
Role - Answer-set of expectations for one's behavior
Social Forces - Answer-aspects of a society that guide and influence relationships
among people
-values
-needs
-standards of behavior
Political Forces - Answer-influence of political and legal institutions on people and
organizations
Economic Forces - Answer-affect the availability, production, and distribution of a
society's resources
Classical Perspective - Answer-emerged during nineteenth century and early twentieth.
It took rational, scientific approach to management and sought to turn organizations into
efficient operating machines
QUESTIONS AND ANSWERS
Management - Answer-attainment of organizational goals in an effective and efficient
manner throughout planning, organizing, leading, and controlling organizational
resources
Four Management Functions - Answer--planning
-organizing
-leading
-controlling
Planning - Answer-management function concerned with defining goals for future
performance and how to attain them
Organizing - Answer-assigning task, grouping tasks into department, and allocating
resources
Leading - Answer-using influence to motivate employees to achieve the organization's
goals
Controlling - Answer-monitoring employees' activities, keeping the organization on track
toward meeting its goals and making corrections as necessary
Organization - Answer-social entity that is goal directed and deliberately structured
Efficiency - Answer-amount of resources used to produce a desired volume of output
Effectiveness - Answer-Degree to which the organization achieves a stated goal
Performance - Answer-organization's ability to attain its goals by using resources in an
efficient and effective manner
Conceptual Skills - Answer-ability to see the organization as a whole and the
relationship among its parts
Human Skill - Answer-ability to work with and through other people and to work
effectively as part of a group
Technical skill - Answer-Understand and proficiency in the performance of specific tasks
Top Manager - Answer-one who is at the apex of the organizational hierarchy and is
responsible for the entire organization
, Top Manager Examples - Answer--CEO
-VP
Middle Managers - Answer-work at the middle level of the organization and are
responsible for major divisions or departments
Middle Manager Examples - Answer--department head
-directer of research lab
First Line Managers - Answer-managers who are at the first or second level of the
hierarchy and are directly responsible for overseeing groups of production employees
First Line Manager Examples - Answer--supervisor
-line manager
-office manager
Project Manager - Answer-Manager who is responsible for a temporary work project the
involves people from various functions and levels of the organization
Functional Manager - Answer-Responsible for a department that performs a single
functional task such as finance or marketing
General Managers - Answer-Responsible for several departments that perform different
functions
Time Management - Answer-using techniques that enable you to get more done in less
time with better results, be more relaxed and have more time to enjoy your work and
your life
Role - Answer-set of expectations for one's behavior
Social Forces - Answer-aspects of a society that guide and influence relationships
among people
-values
-needs
-standards of behavior
Political Forces - Answer-influence of political and legal institutions on people and
organizations
Economic Forces - Answer-affect the availability, production, and distribution of a
society's resources
Classical Perspective - Answer-emerged during nineteenth century and early twentieth.
It took rational, scientific approach to management and sought to turn organizations into
efficient operating machines
