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MNB1601 QUESTIONS AND CORRECT
DETAILED ANSWERS |ALREADY
GRADED A+ LATEST UPDATE | 2024-
2025
South Africa Airways (SAA) strives for low variability in respect of times of
scheduled departures to various destinations. Lower variability is the positive
result of doing things _________________ .
Ans
✓ right every time
The inputs-process-output elements of the value chain is also known as the
_____________ .
Ans
✓ transformation model
Which one of the following represents an input for an airline which makes
transformation possible?
Ans
✓ Pilots and cabin crew
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Which one of the following represents an input for an airline which is
transformed?
Ans
✓ Passengers
Which one of the following represents an output for an airline?
Ans
✓ Passengers at new destinations
Which one of the following represents the transformation process of an
airline?
Ans
✓ Change of location of passengers
Airports such as OR Tambo International must be able to deal with a short
waiting tolerance as passengers experience most value-adding activities first-
hand. Passengers should be able to collect baggage from terminals in a
reasonable time period. This refers to the _____________ of output.
Ans
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✓ visibility
Which one of the following is a characteristic of a service produced by a
service provider such as OR Tambo International?
Ans
✓ Labour intensive
Identify the correct operational process used by BMW, a motor vehicle
manufacturer.
Ans
✓ Mass process
The different processes required to manufacture the new Toyota Prius are
arranged in consecutive order and the layout is adapted to the Prius. This is
known as the ____________________ layout.
Ans
✓ product
Financial bonuses, such as the one offered to Derby employees for teamwork
and productivity, is an example of which kind of compensation?
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Ans
✓ Rewards
The Marketing Director was of the view that Derby should be moving towards
a plan to introduce a system of employee empowerment. This plan is a
recognised employee motivational strategy. Which one of the following
options is also an employee motivational strategy that Derby could use?
Ans
✓ Job design
To facilitate employee involvement, Derby may make use of _____________
which represent work groups that take over the responsibility from
management for solving quality problems.
Ans
✓ quality circles
Most modern approaches to work motivation are based on process theories.
In this regard, intention plays a key role in motivated behaviour. Which one of
the following options is the most common form of intention in the work place?
Ans
TestTrackers: Unlock Your Exam Potential! | Quality Practice Materials | Boost Your Confidence
Today!
© 2024 TestTrackers Your Success is Our Mission!
Customer Support: [+254707240657]
MNB1601 QUESTIONS AND CORRECT
DETAILED ANSWERS |ALREADY
GRADED A+ LATEST UPDATE | 2024-
2025
South Africa Airways (SAA) strives for low variability in respect of times of
scheduled departures to various destinations. Lower variability is the positive
result of doing things _________________ .
Ans
✓ right every time
The inputs-process-output elements of the value chain is also known as the
_____________ .
Ans
✓ transformation model
Which one of the following represents an input for an airline which makes
transformation possible?
Ans
✓ Pilots and cabin crew
TestTrackers: Unlock Your Exam Potential! | Quality Practice Materials | Boost Your Confidence
Today!
,Thank You for Choosing Us! Resources & Updates: [Testtrackers - Stuvia US]
© 2024 TestTrackers Your Success is Our Mission!
Customer Support: [+254707240657]
Which one of the following represents an input for an airline which is
transformed?
Ans
✓ Passengers
Which one of the following represents an output for an airline?
Ans
✓ Passengers at new destinations
Which one of the following represents the transformation process of an
airline?
Ans
✓ Change of location of passengers
Airports such as OR Tambo International must be able to deal with a short
waiting tolerance as passengers experience most value-adding activities first-
hand. Passengers should be able to collect baggage from terminals in a
reasonable time period. This refers to the _____________ of output.
Ans
TestTrackers: Unlock Your Exam Potential! | Quality Practice Materials | Boost Your Confidence
Today!
,Thank You for Choosing Us! Resources & Updates: [Testtrackers - Stuvia US]
© 2024 TestTrackers Your Success is Our Mission!
Customer Support: [+254707240657]
✓ visibility
Which one of the following is a characteristic of a service produced by a
service provider such as OR Tambo International?
Ans
✓ Labour intensive
Identify the correct operational process used by BMW, a motor vehicle
manufacturer.
Ans
✓ Mass process
The different processes required to manufacture the new Toyota Prius are
arranged in consecutive order and the layout is adapted to the Prius. This is
known as the ____________________ layout.
Ans
✓ product
Financial bonuses, such as the one offered to Derby employees for teamwork
and productivity, is an example of which kind of compensation?
TestTrackers: Unlock Your Exam Potential! | Quality Practice Materials | Boost Your Confidence
Today!
, Thank You for Choosing Us! Resources & Updates: [Testtrackers - Stuvia US]
© 2024 TestTrackers Your Success is Our Mission!
Customer Support: [+254707240657]
Ans
✓ Rewards
The Marketing Director was of the view that Derby should be moving towards
a plan to introduce a system of employee empowerment. This plan is a
recognised employee motivational strategy. Which one of the following
options is also an employee motivational strategy that Derby could use?
Ans
✓ Job design
To facilitate employee involvement, Derby may make use of _____________
which represent work groups that take over the responsibility from
management for solving quality problems.
Ans
✓ quality circles
Most modern approaches to work motivation are based on process theories.
In this regard, intention plays a key role in motivated behaviour. Which one of
the following options is the most common form of intention in the work place?
Ans
TestTrackers: Unlock Your Exam Potential! | Quality Practice Materials | Boost Your Confidence
Today!
