©BRAINBARTER EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
UNIT 4 MNO 3370 Exam Questions With
Correct Answers.
Leadership - answer✔use of power/influence to direct followers toward goal achievement
what do all leaders have in common? - answer✔possess "power"
power - answer✔ability to influence conduct of others & resist unwanted influence in return
power is ______, but not ____ to being a leader - answer✔necessary but not sufficient
two categories of power - answer✔organizational and personal
3 general sources of organizational power - answer✔1. legitimate (authority)
2. reward (giving people positive things)
3. coercive (give people negative things)
2 general sources of personal power - answer✔1. expert (skill/knowledge)
2. referent (affection/admiration)
power increases in ____ sustainability - answer✔low
(no substitutes for resources leader controls)
1|Page
, ©BRAINBARTER EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
power increases in ____ centrality - answer✔high
(leader plays important role - many people rely on them)
power increases in _____ discretion - answer✔high
(when leader has no rules that bound power, they're more powerful)
power increases in _____ visibility - answer✔high
(when more people see that leader has power, their power increases)
do individuals with power necessarily choose to use power to influence others? - answer✔no,
just bc individuals have power, doesn't mean they will use it to influence others
influence - answer✔behavior that causes behavioral/attitudinal changes in others
influence is (2) - answer✔1. directional (targeted at someone)
2. relative (more powerful manager = less powerful employees)
what does asch experiment tell us? - answer✔social pressure makes us fall in line
3 targets of influence - answer✔1. internalization (committed to request)
2. compliance (goes along with request)
3. resistance (opposes/avoids request)
most effective target of request - answer✔internalization
2|Page
ALL RIGHTS RESERVED.
UNIT 4 MNO 3370 Exam Questions With
Correct Answers.
Leadership - answer✔use of power/influence to direct followers toward goal achievement
what do all leaders have in common? - answer✔possess "power"
power - answer✔ability to influence conduct of others & resist unwanted influence in return
power is ______, but not ____ to being a leader - answer✔necessary but not sufficient
two categories of power - answer✔organizational and personal
3 general sources of organizational power - answer✔1. legitimate (authority)
2. reward (giving people positive things)
3. coercive (give people negative things)
2 general sources of personal power - answer✔1. expert (skill/knowledge)
2. referent (affection/admiration)
power increases in ____ sustainability - answer✔low
(no substitutes for resources leader controls)
1|Page
, ©BRAINBARTER EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
power increases in ____ centrality - answer✔high
(leader plays important role - many people rely on them)
power increases in _____ discretion - answer✔high
(when leader has no rules that bound power, they're more powerful)
power increases in _____ visibility - answer✔high
(when more people see that leader has power, their power increases)
do individuals with power necessarily choose to use power to influence others? - answer✔no,
just bc individuals have power, doesn't mean they will use it to influence others
influence - answer✔behavior that causes behavioral/attitudinal changes in others
influence is (2) - answer✔1. directional (targeted at someone)
2. relative (more powerful manager = less powerful employees)
what does asch experiment tell us? - answer✔social pressure makes us fall in line
3 targets of influence - answer✔1. internalization (committed to request)
2. compliance (goes along with request)
3. resistance (opposes/avoids request)
most effective target of request - answer✔internalization
2|Page
