Answers | revised
communication - ✔✔a systemic process in which people interact with and through symbols to create and
interpret meanings
content level of meaning - ✔✔one of two levels of meaning; the literal information in a message (what's
up, what is literally up, direction wise)
feedback - ✔✔verbal or nonverbal to a message. the concept of feedback as applied to human
communication appeared first in interactive models of communication.
homeostasis - ✔✔a state of equilibirum that systems strive for but cannot sustain
meaning - ✔✔the singificant we attribute to a phenomenon; what it signifies to us.
noise - ✔✔anything that interferes with the intended meaning of communication; includes sounds (eg
traffic) as well as psychological intereferences (eg preoccupation)
openness - ✔✔the extent to which a system interacts with its surrounding environment
process (communication is a process) - ✔✔an ongoing continuity; the beginning and end of which are
difficult to identify; for example, communication!
relationship level of meaning - ✔✔one of the two level of meaning in communication; expresses the
relationship between communicators. more important than content levels
ymbol - ✔✔arbitrary, ambiguous, and abstract representations of phenomena. symbols are the basis of
language, much nonverbal behavior, and human thought.
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, system (comms is systemic) - ✔✔a group of interrelated elements that affect one another. communciation
is systemic!
critical research - ✔✔an approach to research that aims to identify, critique, or change communication
pracitces that oppress, marignalize or otherwise harm people.
ethics - ✔✔the branch of philosphy that deals with the goodness or rightness of parrticular actions.
ethnical issues infuse all areas of the communication field.
ethos - ✔✔one of three forms of proof; proof based on the speakers credibility (trustowrthiness, expertise,
and goodwill)
interpersonal communication - ✔✔communication between people, sometimes in close relationships usch
as friendhsip and romance
intrapersonal communication - ✔✔communications with ourselves, or self-talk.
logos - ✔✔one of three forms of proof; proof based on logic and reasoning.
organizational culture - ✔✔values, behaviors, pracitces, and forms of communication that are shared by
memebrs of an organization and that reflect an organization's identity.
pathos - ✔✔one of the three forms of proof; proof based on appealing to listener's emotions.
qualitative research - ✔✔intepretive techniques, including textual analysis, ethnography, used to
understand the character of expreince, particuarly how people perceieve and make sense of
communication.
quantitative research - ✔✔techniques such as descripitive, statistics surveys and experiemnts used to
gather quantificable data.
triangulation - ✔✔studying phenomena by relying on multiple sources of data, theories, researchers,
and/or metholodogical approaches.
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