GMS200 Final exam | Ryerson University
questions with complete solutions
diversity - correct answer ✔✔differences with respect to race, ethnicity, gender, age, religion or sexual
orientation
globalization - correct answer ✔✔worldwide interdependence of resource flows, product markets and
competition
difference between leadership and management - correct answer ✔✔Leadership is getting people to
understand and believe in your vision to work with you to achieve goals
Managing is more about admiration, organizing and controlling day to day tasks
competitive advantage - correct answer ✔✔core competency that clearly sets the organization apart
from its competition and gives it advantage in the market place
how can companies achieve competitive advantage? - correct answer ✔✔high quality, customer service,
cost efficiency, better delivery
what is scientific management? - correct answer ✔✔develop rules of motion
standarized work
carefully selected workers with right abilities
carefull training and proper incentives
support workers by planning and removing obstacles
prejudice - correct answer ✔✔displays of negative, irrational opinions about members of diverse
populations
discrimination - correct answer ✔✔actively denies minority members full benefits of organizational
membership
, glass ceiling effect - correct answer ✔✔invisible barrier limiting career advancements for women and
minorities
portfolio worker - correct answer ✔✔has up to date skills allowing for job and career mobility
performance efficinecy - correct answer ✔✔the measure of how good a firm is in saving costs of
resources that go into production
(about input)
performance effectivness - correct answer ✔✔the measure of how much output is achieved
(about output)
the general environment - correct answer ✔✔economic
legal-political
technological
socio-cultural
natural environment conditions
sustainable business - correct answer ✔✔meets the needs of customers and protects the environment
sustainable innovation - correct answer ✔✔creating new products that reduce the environment impact
specific environment (task environment) - correct answer ✔✔people and groups interacting with an
organization
stakeholders - correct answer ✔✔groups directly affected by an organization
competitive advantage can be pursued in 4 different ways: - correct answer ✔✔costs
quality
questions with complete solutions
diversity - correct answer ✔✔differences with respect to race, ethnicity, gender, age, religion or sexual
orientation
globalization - correct answer ✔✔worldwide interdependence of resource flows, product markets and
competition
difference between leadership and management - correct answer ✔✔Leadership is getting people to
understand and believe in your vision to work with you to achieve goals
Managing is more about admiration, organizing and controlling day to day tasks
competitive advantage - correct answer ✔✔core competency that clearly sets the organization apart
from its competition and gives it advantage in the market place
how can companies achieve competitive advantage? - correct answer ✔✔high quality, customer service,
cost efficiency, better delivery
what is scientific management? - correct answer ✔✔develop rules of motion
standarized work
carefully selected workers with right abilities
carefull training and proper incentives
support workers by planning and removing obstacles
prejudice - correct answer ✔✔displays of negative, irrational opinions about members of diverse
populations
discrimination - correct answer ✔✔actively denies minority members full benefits of organizational
membership
, glass ceiling effect - correct answer ✔✔invisible barrier limiting career advancements for women and
minorities
portfolio worker - correct answer ✔✔has up to date skills allowing for job and career mobility
performance efficinecy - correct answer ✔✔the measure of how good a firm is in saving costs of
resources that go into production
(about input)
performance effectivness - correct answer ✔✔the measure of how much output is achieved
(about output)
the general environment - correct answer ✔✔economic
legal-political
technological
socio-cultural
natural environment conditions
sustainable business - correct answer ✔✔meets the needs of customers and protects the environment
sustainable innovation - correct answer ✔✔creating new products that reduce the environment impact
specific environment (task environment) - correct answer ✔✔people and groups interacting with an
organization
stakeholders - correct answer ✔✔groups directly affected by an organization
competitive advantage can be pursued in 4 different ways: - correct answer ✔✔costs
quality
