Adoption - ✔✔Choosing to accept and demonstrate a new way of thinking or behaving. Adoption occurs
when stakeholder behavior is consistent with the future state behavior.
Benefit - ✔✔The quantitative and qualitative, measurable and non-measurable outcomes resulting from a
change.
Benefit Realization - ✔✔The achievement of the expected outcomes of a change.
Change - ✔✔The transition from a current state to a future state.
Current State - ✔✔The condition at the time the change is initiated.
Future State - ✔✔The condition at the time when the benefits have been realized.
Change Impact - ✔✔How people, process, technology, and the workplace are affected during the
transition from the current state to the future state.
Change Management - ✔✔The practice of applying a structured approach to transition an organization
from a current state to a future state to achieve expected benefits.
Change Risk - ✔✔An event or condition that, if it occurs, may have an effect on the change benefits.
Change Saturation - ✔✔When the amount of change occurring in an organization is more than can be
effectively handled by those affected by the change.
Competency - ✔✔The organizational or individual collection of knowledge, skills, and abilities.
Engagement - ✔✔Stakeholder involvement and influence in the change process.
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