m m
m
TEST BANK
m
m
m
m
m
LEADERSHIP AND NURSING CARE
m
m
m
m
m
MANAGEMENT 6 TH EDITION m m
m
BY DIANE HUBER
m m
m
, Huber:mLeadershipm&mNursingmCaremManagement,m6thmEditionm
Contents: mm
PartmI:mLeadershipmm
Chapterm1.mLeadershipmandmManagementmPrinciplesmm
Chapterm2.mChangemandmInnovationmm
Chapterm3.mOrganizationalmClimatemandmCulturemm
PartmII:mProfessionalismmm
Chapterm4.mManagerialmDecisionmMakingmm
Chapterm5.mManagingmTimemandmStressmm
Chapterm6.mLegalmandmEthicalmIssuesmm
PartmIII:mCommunicationmandmRelationshipmBuildingmm
Chapterm7.mCommunicationmLeadershipmm
Chapterm8.mTeammBuildingmandmWorkingmWithmEffectivemGroupsmm
Chapterm9.mDelegationminmNursingmmChapt
erm10.mPowermandmConflictmm
Chapterm11.mWorkplacemDiversitymm
PartmIV:mKnowledgemofmthemHealthmCaremEnvironmentmm
Chapterm12.mOrganizationalmStructuremm
Chapterm13.mDecentralizationmandmSharedmGovernancemm
Chapterm14.mStrategicmManagementmm
Chapterm15.mProfessionalmPracticemModelsmm
Chapterm16.mCasemandmPopulationmCasemManagementmm
Chapterm17.mEvidence-BasedmPractice:mStrategiesmformNursemLeadersmm
Chapterm18.mQualitymandmSafetymm
Chapterm19.mMeasuringmandmManagingmOutcomesmm
PartmV:mBusinessmSkillsmm
Chapterm20.mPreventionmofmWorkplacemViolencemm
Chapterm21.mConfrontingmthemNursingmShortagemm
Chapterm22.mStaffingmandmSchedulingmm
Chapterm23.mBudgeting,mProductivity,mandmCostingmoutmNursingmm
Chapterm24.mPerformancemAppraisalmm
Chapterm25.mAll-HazardsmDisastermPreparednessmm
Chapterm26.mDatamManagementmandmClinicalmInformaticsmm
Chapterm27.mMarketingmm
m
Chapter 01: Leadership and Management Principles
m m m m m m
Huber: Leadership & Nursing Care Management, 6th Edition
m m m m m m m mm
m
MULTIPLEmCHOICEm
m
1. Leadershipmismbestmdefinedmas:m
, a. anminterpersonalmprocessmofmparticipatingmbymencouragingmfellowship.m
b. delegationmofmauthoritymandmresponsibilitymandmthemcoordinationmofmactivities.m
c. inspiringmpeoplemtomaccomplishmgoalsmthroughmsupportmandmconfidencembuilding.m
d. themintegrationmofmresourcesmthroughmplanning,morganizing,mandmdirecting.m
ANS:mCm
Leadershipmismthemprocessmofminfluencingmpeoplemtomaccomplishmgoalsmbyminspiringmconfidenc
emandmsupportmamongmfollowers.m
m
DIF:mCognitivemLevel:mRememberm(Knowledge)m
TOP:mNursingmProcess:mAssessmentm
MSC:mClientmNeeds:mSafemandmEffectivemCaremEnvironment:mManagementmofmCarem
m
2. Ammedical-
surgicalmunitmreportsmhighermratesmofmpatientmsatisfactionmcoupledmwithmhighmratesmofmstaffmsatis
factionmandmproductivity.mWhichmofmthemfollowingmismattributedmtomthemdatamfindings?ma.mEffect
ivemleadershipm
b. Managementminvolvementm
c. Mentoringm
d. Rewardsmandmrecognitionm
ANS:mAm
Effectivemleadershipmismimportantminmnursingmbecausemofmthemimpactmonmnurses’mworkmlives,mitm
beingmamstabilizingminfluencemduringmchange,mandmformnurses’mproductivitymandmqualitymofmcare
.m
m
DIF:mCognitivemLevel:mApplym(Application)m
TOP:mNursingmProcess:mAssessmentm
MSC:mClientmNeeds:mSafemandmEffectivemCaremEnvironment:mManagementmofmCarem
m
3. Amstaffmregisteredmnursem(RN)mismleadingmammultidisciplinarymclinicalmpathwaymteamminmthemde
velopmentmofmcaremformpatientsmwithmtotalmkneemreplacement.mWhichmofmthemfollowingmstateme
ntsmexemplifiesmleadershipmbehaviorsminmamclinicalmpathwaymteammmeeting?m
a. “Nursingmismresponsiblemformpainmcontrolmofmthemtotalmkneemreplacementmpatient.”m
b. “Ourmpharmacistmhasmprovidedmsomemexcellentmpainmcontrolmliterature.”m
c. “Physicalmtherapy’smexpertisemisminmrehabilitation,mnotmpainmcontrol.”m
d. “Totalmkneemreplacementmpatientsmrequiremoptimalmpainmcontrol.”m
ANS:mBm
Leadershipmismthemprocessmofminfluencingmpeoplemtomaccomplishmgoalsmbyminspiringmconfidenc
emandmsupportmamongmfollowers.mThemcorrectmanswermismsupportivemofmamteammmember’smwork
mandmdepictsmsomemskillmatminterpersonalmrelationships.m
m
DIF:mCognitivemLevel:mApplym(Application)m
TOP:mNursingmProcess:mAssessmentm
MSC:mClientmNeeds:mPhysiologicalmIntegrity:mPharmacologicalmandmParenteralmTherapiesm
m
4. Whichmofmthemfollowingmismtruemofmmanagementmactivities?m
a.Inspiringmamvisionmismammanagementmfunction.m
b.Managementmismfocusedmonmtaskmaccomplishment.m
c.Managementmismmoremfocusedmonmhumanmrelationships.m
d.Managementmismmoremimportantmthanmleadership.m
, ANS:mBm
Managementmismfocusedmonmtaskmaccomplishment.m
m
DIF:mCognitivemLevel:mRememberm(Knowledge)m
TOP:mNursingmProcess:mAssessmentm
MSC:mClientmNeeds:mSafemandmEffectivemCaremEnvironment:mManagementmofmCarem
m
5. Duringmamstaffmmeeting,mamgroupmofmRNsmhasmcomplainedmthatmmedicationsmaremnotmarrivingmto
mthemunitminmamtimelymmanner.mThemnursemmanagerm suggestsmthatmthemgroupmresolvemthismissuemt
hroughmthemdevelopmentmandmworkmofmammultidisciplinarymteammledmbymonemofmthesemRNs.mThi
smscenariomdemonstrates:m
a. adaptation.m
b. empowerment.m
c. flexibility.m
d. relationshipmmanagement.m
ANS:mBm
Empowermentmismthemgivingmofmauthority,mresponsibility,mandmthemfreedommtomact.mInmt
hismsituation,mthemmanagermhasmgivenmauthority,mresponsibility,mandmthemfreedommtomact
minmtheminvestigationmandmresolutionmofmthismissue.m
m
DIF:mCognitivemLevel:mApplym(Application)m
TOP:mNursingmProcess:mAssessmentm
MSC:mClientmNeeds:mSafemandmEffectivemCaremEnvironment:mManagementmofmCarem
m
6. Amnursemismcaringmformanmelderlympatientmwhomwasmadmittedmaftermsustainingmamfallmatmhome.m
Whenmcreatingmamcaremplanmformthempatient,mshemrequestsmthatmthemdoctormordermamhomemhealthm
visitmtomassessmformhomemsafetymandmmedicationmcompliance.mInmaddition,mthemnursemismconcern
edmaboutmthemnutritionmofmthempatientmandmrequestsmamdietitianmevaluation.mThemnursemismdemon
stratingmwhichmofmthemfollowingmleadershipmskills?m
a. Caremproviderm
b. Businessmprinciplesm
c. Caremcoordinationm
d. Changemmanagementm
ANS:mCm
Caremcoordinationmismthemdeliverymofmnursingmservicesmthatminvolvesmthemorganizationmandmcoo
rdinationmofmcomplexmactivities.mThemnursemusesmmanagerialmandmleadershipmskillsmtomfacilitate
mdeliverymofmqualitym care.m
m
DIF:mCognitivemLevel:mApplym(Application)m TOP:mNursingmProcess:mPlanningm
MSC:mClientmNeeds:mPhysiologicalmIntegrity:mReductionmofmRiskmPotentialm
m
7. Interpersonalmcommunicationmandmthemabilitymtomapplym
aremtwomcriticalmskillsmeverymnursemneedsmtomenhancemprofessionalmpractice.m
a. visionm
b. supervisionm
c. delegationm
d. problemmsolvingm
ANS:mDm
Everymnursemneedsmtwomcriticalmskillsmtomenhancemprofessionalmpractice.mOnemismamskillmatminter
personalmrelationships.mThismismfundamentalmtomleadershipmandmthemworkmofmnursing.mThemseco
ndmskillmismapplyingmthemproblem-
solvingmprocess.mThisminvolvesmcriticalmthinking,mproblemmidentification,mandmthemdevelopmen
tmofmobjectivity.m
m
m
TEST BANK
m
m
m
m
m
LEADERSHIP AND NURSING CARE
m
m
m
m
m
MANAGEMENT 6 TH EDITION m m
m
BY DIANE HUBER
m m
m
, Huber:mLeadershipm&mNursingmCaremManagement,m6thmEditionm
Contents: mm
PartmI:mLeadershipmm
Chapterm1.mLeadershipmandmManagementmPrinciplesmm
Chapterm2.mChangemandmInnovationmm
Chapterm3.mOrganizationalmClimatemandmCulturemm
PartmII:mProfessionalismmm
Chapterm4.mManagerialmDecisionmMakingmm
Chapterm5.mManagingmTimemandmStressmm
Chapterm6.mLegalmandmEthicalmIssuesmm
PartmIII:mCommunicationmandmRelationshipmBuildingmm
Chapterm7.mCommunicationmLeadershipmm
Chapterm8.mTeammBuildingmandmWorkingmWithmEffectivemGroupsmm
Chapterm9.mDelegationminmNursingmmChapt
erm10.mPowermandmConflictmm
Chapterm11.mWorkplacemDiversitymm
PartmIV:mKnowledgemofmthemHealthmCaremEnvironmentmm
Chapterm12.mOrganizationalmStructuremm
Chapterm13.mDecentralizationmandmSharedmGovernancemm
Chapterm14.mStrategicmManagementmm
Chapterm15.mProfessionalmPracticemModelsmm
Chapterm16.mCasemandmPopulationmCasemManagementmm
Chapterm17.mEvidence-BasedmPractice:mStrategiesmformNursemLeadersmm
Chapterm18.mQualitymandmSafetymm
Chapterm19.mMeasuringmandmManagingmOutcomesmm
PartmV:mBusinessmSkillsmm
Chapterm20.mPreventionmofmWorkplacemViolencemm
Chapterm21.mConfrontingmthemNursingmShortagemm
Chapterm22.mStaffingmandmSchedulingmm
Chapterm23.mBudgeting,mProductivity,mandmCostingmoutmNursingmm
Chapterm24.mPerformancemAppraisalmm
Chapterm25.mAll-HazardsmDisastermPreparednessmm
Chapterm26.mDatamManagementmandmClinicalmInformaticsmm
Chapterm27.mMarketingmm
m
Chapter 01: Leadership and Management Principles
m m m m m m
Huber: Leadership & Nursing Care Management, 6th Edition
m m m m m m m mm
m
MULTIPLEmCHOICEm
m
1. Leadershipmismbestmdefinedmas:m
, a. anminterpersonalmprocessmofmparticipatingmbymencouragingmfellowship.m
b. delegationmofmauthoritymandmresponsibilitymandmthemcoordinationmofmactivities.m
c. inspiringmpeoplemtomaccomplishmgoalsmthroughmsupportmandmconfidencembuilding.m
d. themintegrationmofmresourcesmthroughmplanning,morganizing,mandmdirecting.m
ANS:mCm
Leadershipmismthemprocessmofminfluencingmpeoplemtomaccomplishmgoalsmbyminspiringmconfidenc
emandmsupportmamongmfollowers.m
m
DIF:mCognitivemLevel:mRememberm(Knowledge)m
TOP:mNursingmProcess:mAssessmentm
MSC:mClientmNeeds:mSafemandmEffectivemCaremEnvironment:mManagementmofmCarem
m
2. Ammedical-
surgicalmunitmreportsmhighermratesmofmpatientmsatisfactionmcoupledmwithmhighmratesmofmstaffmsatis
factionmandmproductivity.mWhichmofmthemfollowingmismattributedmtomthemdatamfindings?ma.mEffect
ivemleadershipm
b. Managementminvolvementm
c. Mentoringm
d. Rewardsmandmrecognitionm
ANS:mAm
Effectivemleadershipmismimportantminmnursingmbecausemofmthemimpactmonmnurses’mworkmlives,mitm
beingmamstabilizingminfluencemduringmchange,mandmformnurses’mproductivitymandmqualitymofmcare
.m
m
DIF:mCognitivemLevel:mApplym(Application)m
TOP:mNursingmProcess:mAssessmentm
MSC:mClientmNeeds:mSafemandmEffectivemCaremEnvironment:mManagementmofmCarem
m
3. Amstaffmregisteredmnursem(RN)mismleadingmammultidisciplinarymclinicalmpathwaymteamminmthemde
velopmentmofmcaremformpatientsmwithmtotalmkneemreplacement.mWhichmofmthemfollowingmstateme
ntsmexemplifiesmleadershipmbehaviorsminmamclinicalmpathwaymteammmeeting?m
a. “Nursingmismresponsiblemformpainmcontrolmofmthemtotalmkneemreplacementmpatient.”m
b. “Ourmpharmacistmhasmprovidedmsomemexcellentmpainmcontrolmliterature.”m
c. “Physicalmtherapy’smexpertisemisminmrehabilitation,mnotmpainmcontrol.”m
d. “Totalmkneemreplacementmpatientsmrequiremoptimalmpainmcontrol.”m
ANS:mBm
Leadershipmismthemprocessmofminfluencingmpeoplemtomaccomplishmgoalsmbyminspiringmconfidenc
emandmsupportmamongmfollowers.mThemcorrectmanswermismsupportivemofmamteammmember’smwork
mandmdepictsmsomemskillmatminterpersonalmrelationships.m
m
DIF:mCognitivemLevel:mApplym(Application)m
TOP:mNursingmProcess:mAssessmentm
MSC:mClientmNeeds:mPhysiologicalmIntegrity:mPharmacologicalmandmParenteralmTherapiesm
m
4. Whichmofmthemfollowingmismtruemofmmanagementmactivities?m
a.Inspiringmamvisionmismammanagementmfunction.m
b.Managementmismfocusedmonmtaskmaccomplishment.m
c.Managementmismmoremfocusedmonmhumanmrelationships.m
d.Managementmismmoremimportantmthanmleadership.m
, ANS:mBm
Managementmismfocusedmonmtaskmaccomplishment.m
m
DIF:mCognitivemLevel:mRememberm(Knowledge)m
TOP:mNursingmProcess:mAssessmentm
MSC:mClientmNeeds:mSafemandmEffectivemCaremEnvironment:mManagementmofmCarem
m
5. Duringmamstaffmmeeting,mamgroupmofmRNsmhasmcomplainedmthatmmedicationsmaremnotmarrivingmto
mthemunitminmamtimelymmanner.mThemnursemmanagerm suggestsmthatmthemgroupmresolvemthismissuemt
hroughmthemdevelopmentmandmworkmofmammultidisciplinarymteammledmbymonemofmthesemRNs.mThi
smscenariomdemonstrates:m
a. adaptation.m
b. empowerment.m
c. flexibility.m
d. relationshipmmanagement.m
ANS:mBm
Empowermentmismthemgivingmofmauthority,mresponsibility,mandmthemfreedommtomact.mInmt
hismsituation,mthemmanagermhasmgivenmauthority,mresponsibility,mandmthemfreedommtomact
minmtheminvestigationmandmresolutionmofmthismissue.m
m
DIF:mCognitivemLevel:mApplym(Application)m
TOP:mNursingmProcess:mAssessmentm
MSC:mClientmNeeds:mSafemandmEffectivemCaremEnvironment:mManagementmofmCarem
m
6. Amnursemismcaringmformanmelderlympatientmwhomwasmadmittedmaftermsustainingmamfallmatmhome.m
Whenmcreatingmamcaremplanmformthempatient,mshemrequestsmthatmthemdoctormordermamhomemhealthm
visitmtomassessmformhomemsafetymandmmedicationmcompliance.mInmaddition,mthemnursemismconcern
edmaboutmthemnutritionmofmthempatientmandmrequestsmamdietitianmevaluation.mThemnursemismdemon
stratingmwhichmofmthemfollowingmleadershipmskills?m
a. Caremproviderm
b. Businessmprinciplesm
c. Caremcoordinationm
d. Changemmanagementm
ANS:mCm
Caremcoordinationmismthemdeliverymofmnursingmservicesmthatminvolvesmthemorganizationmandmcoo
rdinationmofmcomplexmactivities.mThemnursemusesmmanagerialmandmleadershipmskillsmtomfacilitate
mdeliverymofmqualitym care.m
m
DIF:mCognitivemLevel:mApplym(Application)m TOP:mNursingmProcess:mPlanningm
MSC:mClientmNeeds:mPhysiologicalmIntegrity:mReductionmofmRiskmPotentialm
m
7. Interpersonalmcommunicationmandmthemabilitymtomapplym
aremtwomcriticalmskillsmeverymnursemneedsmtomenhancemprofessionalmpractice.m
a. visionm
b. supervisionm
c. delegationm
d. problemmsolvingm
ANS:mDm
Everymnursemneedsmtwomcriticalmskillsmtomenhancemprofessionalmpractice.mOnemismamskillmatminter
personalmrelationships.mThismismfundamentalmtomleadershipmandmthemworkmofmnursing.mThemseco
ndmskillmismapplyingmthemproblem-
solvingmprocess.mThisminvolvesmcriticalmthinking,mproblemmidentification,mandmthemdevelopmen
tmofmobjectivity.m
m
