UTA OPMA-3306 Chapter 1(Completely solved)
Operations and supply chain management (OSCM) correct answers The design, operation, and
improvement of the systems that create and deliver the firm's primary products and services.
Operations correct answers refers to manufacturing and service processes that are used to transform the
resources employed by a firm into products desired by customers.
Supply chain correct answers refers to processes that move information and material to and from the
manufacturing and service processes of the firm.
Process correct answers One or more activities that transform inputs into outputs.
Operations and supply chain processes correct answers 1. Planning
2. Sourcing
3. Making
4. Delivering
5. Returning
Planning correct answers consists of the processes needed to operate an existing supply chain
strategically.
Sourcing correct answers selection of suppliers that will deliver the goods and services needed to create
the firm's product.
Making correct answers is where the major product is produced or the service is provided.
Delivering correct answers logistics processes such as selecting carriers, coordinating the movement of
goods and information, and collecting payments from customers
Returning correct answers involves processes for receiving worn-out, defective, and excess products back
from customers and support for customers who have problems with delivered products.
Operations and supply chain management (OSCM) correct answers The design, operation, and
improvement of the systems that create and deliver the firm's primary products and services.
Operations correct answers refers to manufacturing and service processes that are used to transform the
resources employed by a firm into products desired by customers.
Supply chain correct answers refers to processes that move information and material to and from the
manufacturing and service processes of the firm.
Process correct answers One or more activities that transform inputs into outputs.
Operations and supply chain processes correct answers 1. Planning
2. Sourcing
3. Making
4. Delivering
5. Returning
Planning correct answers consists of the processes needed to operate an existing supply chain
strategically.
Sourcing correct answers selection of suppliers that will deliver the goods and services needed to create
the firm's product.
Making correct answers is where the major product is produced or the service is provided.
Delivering correct answers logistics processes such as selecting carriers, coordinating the movement of
goods and information, and collecting payments from customers
Returning correct answers involves processes for receiving worn-out, defective, and excess products back
from customers and support for customers who have problems with delivered products.
