CPPO DOMAIN V LEADERSHIP
Ethics: - answer Doing the right thing. This value is essential to deserve the public's
trust.
• Act and conduct business with honesty and integrity, avoiding even the appearance of
impropriety.
• Maintain consistency in all processes and actions.
• Meet the ethical standards of the profession.
Impartiality: - answer Unbiased decision making and actions. This value is essential to
ensure fairness for the public good.
• Be open, fair, impartial, and non-discriminatory in all processes.
• Treat suppliers equitably, without discrimination, and without imposing unnecessary
constraints on the competitive market.
• Use sound professional judgment within established legal frameworks to balance
competing interests among stakeholders.
Accountability: - answer Taking ownership of being responsible to all clients and
stakeholders for our actions. This value is essential to preserve the public trust and
protect the public interest.
• Apply sound business judgment.
• Be knowledgeable of and abide by all applicable laws and regulations.
• Be responsible stewards of public funds.
• Maximize competition to the greatest extent practicable.
• Practice due diligence.
• Promote effective, economic, and efficient procurement.
• Support economic, social, and sustainable communities.
• Use procurement strategies to optimize value to clients and stakeholders.
Professionalism: - answerUpholding high standards of job performance and ethical
behavior. This is essential to balance diverse public interests.
• Be led by those with education, experience, and professional certification in public
procurement.
• Continually contribute value to the entity.
• Continually develop as a professional through education, mentorship, innovation, and
partnerships.
• Develop, support, and promote the highest professional standards in order to serve
the public good.
• Seek continuous improvement through on-going training, education, and skill
enhancement.
, Service: - answerObligation to assist clients and stakeholders. This value is essential to
support the public good.
• Be a crucial resource and strategic partner within the entity and community.
• Develop and maintain relationships with clients and stakeholders.
• Develop collaborative partnerships to meet public needs.
• Maintain a customer-service focus while meeting the needs and protecting the
interests of the entity and the public.
Transparency: - answerEasily accessible and understandable policies and processes.
This value is essential to demonstrate responsible use of public funds.
• Exercise discretion in the release of confidential information.
• Maintain current and complete policies, procedures, and records.
• Provide open access to competitive opportunities.
• Provide timely access to procurement policies, procedures, and records.
Impartiality (Code of Ethics Concept) - answerdemands that procurement professionals
treat all suppliers and contractors equally without discrimination. Each transaction and
contract is evaluated on the basis of value and merits.
Honesty (Code of Ethics Concept) - answerdemands that procurement professionals
must tell the truth in all of their dealings, both with a contractor and the public. They
cannot mislead either party in the hope of creating a better partnership.
Loyalty (Code of Ethics Concept) - answerdemands that the procurement staff first be
faithful and dedicated to the entity and remain free from any conflict of interest resulting
from outside business and/or personal influences. Entities established codes of ethics to
support and identify the mission of their constituents.
Mission: - answerstates the purpose of its existence and its core values.
Values - answerinfluence how we make choices, what choices we make and how we
are to be judged by the stakeholders for our actions.
Vision - answerdefines the desired or intended future state of a specific organization in
terms of its fundamental objective or strategic direction. Is a long-term objective.
Specific - answerThey should describe the results that are desired in detail. Instead of
"better customer service score," the objective should be "improve the customer service
score by 12 points as measured by the customer service survey."
Measurable - answerIn order to be able to use the objectives as a part of a review
process it should be very clear whether or not the department/division has met the
objectives.
Assignable - answerMake sure the objective is assigned to someone to achieve.
Ethics: - answer Doing the right thing. This value is essential to deserve the public's
trust.
• Act and conduct business with honesty and integrity, avoiding even the appearance of
impropriety.
• Maintain consistency in all processes and actions.
• Meet the ethical standards of the profession.
Impartiality: - answer Unbiased decision making and actions. This value is essential to
ensure fairness for the public good.
• Be open, fair, impartial, and non-discriminatory in all processes.
• Treat suppliers equitably, without discrimination, and without imposing unnecessary
constraints on the competitive market.
• Use sound professional judgment within established legal frameworks to balance
competing interests among stakeholders.
Accountability: - answer Taking ownership of being responsible to all clients and
stakeholders for our actions. This value is essential to preserve the public trust and
protect the public interest.
• Apply sound business judgment.
• Be knowledgeable of and abide by all applicable laws and regulations.
• Be responsible stewards of public funds.
• Maximize competition to the greatest extent practicable.
• Practice due diligence.
• Promote effective, economic, and efficient procurement.
• Support economic, social, and sustainable communities.
• Use procurement strategies to optimize value to clients and stakeholders.
Professionalism: - answerUpholding high standards of job performance and ethical
behavior. This is essential to balance diverse public interests.
• Be led by those with education, experience, and professional certification in public
procurement.
• Continually contribute value to the entity.
• Continually develop as a professional through education, mentorship, innovation, and
partnerships.
• Develop, support, and promote the highest professional standards in order to serve
the public good.
• Seek continuous improvement through on-going training, education, and skill
enhancement.
, Service: - answerObligation to assist clients and stakeholders. This value is essential to
support the public good.
• Be a crucial resource and strategic partner within the entity and community.
• Develop and maintain relationships with clients and stakeholders.
• Develop collaborative partnerships to meet public needs.
• Maintain a customer-service focus while meeting the needs and protecting the
interests of the entity and the public.
Transparency: - answerEasily accessible and understandable policies and processes.
This value is essential to demonstrate responsible use of public funds.
• Exercise discretion in the release of confidential information.
• Maintain current and complete policies, procedures, and records.
• Provide open access to competitive opportunities.
• Provide timely access to procurement policies, procedures, and records.
Impartiality (Code of Ethics Concept) - answerdemands that procurement professionals
treat all suppliers and contractors equally without discrimination. Each transaction and
contract is evaluated on the basis of value and merits.
Honesty (Code of Ethics Concept) - answerdemands that procurement professionals
must tell the truth in all of their dealings, both with a contractor and the public. They
cannot mislead either party in the hope of creating a better partnership.
Loyalty (Code of Ethics Concept) - answerdemands that the procurement staff first be
faithful and dedicated to the entity and remain free from any conflict of interest resulting
from outside business and/or personal influences. Entities established codes of ethics to
support and identify the mission of their constituents.
Mission: - answerstates the purpose of its existence and its core values.
Values - answerinfluence how we make choices, what choices we make and how we
are to be judged by the stakeholders for our actions.
Vision - answerdefines the desired or intended future state of a specific organization in
terms of its fundamental objective or strategic direction. Is a long-term objective.
Specific - answerThey should describe the results that are desired in detail. Instead of
"better customer service score," the objective should be "improve the customer service
score by 12 points as measured by the customer service survey."
Measurable - answerIn order to be able to use the objectives as a part of a review
process it should be very clear whether or not the department/division has met the
objectives.
Assignable - answerMake sure the objective is assigned to someone to achieve.
