WGU C208 CHANGE MANAGEMENT AND INNOVATION EXAM QUESTIONS WITH CORRECT ANSWERS ALL VERIFIED BY AN EXPERT A+ GRADED

Subculture - ANS A group of people with a culture which is different from the larger culture to which they belong. Change Curve Model - ANS A change process model that explores how individuals manage personal change. Leadership - ANS The process by which one person influences the thoughts, attitudes, and behaviors of others. Organizational change - ANS The act or fact of making an organization something different from what it is or from what it would be if left alone. Paradigm - ANS A theory or model about how something should be done, made, or conceived. Bridges' Transitional Model - ANS A change process model with three stages: Ending, Losing, and Letting Go; The Neutral Zone; and New Beginning. First, Second, and Third Order Change Model - ANS A change process model that explores different orders of change: First - conformative, Second - reformative, and Third - transformative. Creativity - ANS The generation of new ideas by individuals and teams. Innovation - ANS The process by which an organization generates new ideas and converts them into new products, business practices, and strategies that create value. Cultural norms - ANS A culture's expectation of its members' behavior in any given situation. Cultural Web Model - ANS An organizational culture model that reviews six cultural elements: stories, rituals and routines, symbols, organizational structure, control systems, and power structure. Organizational behavior - ANS The study of how people, individuals, and groups act in organizations and how organizations can be made more effective. Organizational culture - ANS The basic tacit assumptions about how the world is and ought to be that a group of people share and that determines their perceptions, thoughts, feelings, and their overt behavior. Organizational Cultural Assessment Model - ANS A model that categorizes an organization as having one of four types of culture: Clan, Adhocracy, Market, or Hierarchy. Change management - ANS The process of managing change in an organization. Revolutionary change - ANS A type of change that challenges the established order in fundamental ways. Diffusion of Innovation Theory - ANS A model developed by Everett Rogers that seeks to analyze why and how innovations gain popularity. Descriptive change models - ANS A category of change models used for trying to understand what is going on in an organization. Schema - ANS An organized pattern of thought or behavior. Crisis change - ANS A type of change triggered by a crisis. Kotter's Process for Change - ANS A change model that begins with establishing urgency and that emphasizes communication and coalition-building. Anticipatory change - ANS A type of change that can be recognized in advance. Trigger event - ANS An occurrence that itself results in the risk event happening. Lewin's Model of Change - ANS A descriptive change model based on three steps: "unfreezing," "changing" and "refreezing." Evolutionary change - ANS A type of change that occurs incrementally. Contingency planning - ANS Planning for the response to situations that may occur such as emergencies or setbacks. Christensen's Disruptive Innovation Model - ANS A model that looks at the impact on organizations and industries of disruptive technological innovation. Reactive change - ANS A type of change triggered by external factors. Change agent - ANS One who initiates a change effort.