What are the levels of crisis development/behavior levels in the Crisis Development Model? - ANS 1. Anxiety 2. Defensive 3. Risk Behavior 4. Tension Reduction What are the staff attitudes/approaches in the Crisis Development Model? - ANS 1. Supportive 2. Directive 3. Physical Intervention 4. Therapeutic Rapport What is the value of learning the four levels and corresponding staff attitudes? - ANS Identify responses most appropriate to prevent escalation or de-escalate crisis situations. Complete the verbal escalation continuum. - ANS 1. Questioning 2. Refusal 3. Release 4. Intimidation 5. Tension Reduction Describe three reasons you should use the Supportive Stance. - ANS 1. Communicate Respect 2. Non-Threatening 3. Maintain Safety List two ways the decision-making matrix model is used - ANS 1. Likelihood of it reoccurring 2. Severity of harm What are the values that underpin this course? - ANS CWSS = Care, Welfare, Safety and Security Postvention is used for: - ANS c) Staff and the individual in crisis
Quality you can trust: written by students who passed their tests and reviewed by others who've used these notes.
No worries! You can instantly pick a different document that better fits what you're looking for.
No subscription, no commitments. Pay the way you're used to via credit card and download your PDF document instantly.
“Bought, downloaded, and aced it. It really can be that simple.”
