with Correct Answers.
Which of the following tools should be used when a team is generating and prioritizing a
list of options that include highly controversial issues?
A.) Brainstorming
B.) Affinity Diagrams
C.) Nominal group technique
D.) 5 Why - Correct Answer-C.) Nominal group technique
The primary factor in the successful implementation of six sigma is to have
A.) necessary resources
B.) support and leadership of top management
C.) explicit customer requirements
D.) comprehensive training guide - Correct Answer-B.) support and leadership of top
management
Which of the following tools would be most appropriate for collecting data to study the
symptoms of a problem?
A.) Check sheet
B.) Flow diagram
C.) Force-field analysis
D.) Activity network diagram - Correct Answer-A.) Check sheet
Positional, cyclical, and temporal variations are most commonly analyzed in
A.) SPC charts
B.) multi-vari charts
C.) cause and effect diagrams
D.) run charts - Correct Answer-B.) multi-vari charts
, The most important aspect of functional requirements is that they
A.) describe a single, measurable performance
B.) describe how a product or service should operate
C.) be traceable to the voice of customer
D.) provide upper and lower performance limits - Correct Answer-C.) be traceable to the
voice of customer
Which of the following control charts is the most appropriate for monitoring the number of
defects on different sample sizes?
A.) u
B.) np
C.) c
D.) p - Correct Answer-A.) u
Which of the following is most important in evaluating and understanding design intent?
A.) Identifying the functional requirement
B.) Brainstorming failure modes
C.) Conducting computer simulations
D.) Developing FMEA - Correct Answer-A.) Identifying the functional requirement
If a process follows an exponential distribution with a mean of 25, what is the standard
deviation for the process?
A.) 0.4
B.) 5.0
C.) 12.5
D.) 25.0 - Correct Answer-D.) 25.0
Which of the following activities is value-added?
A.) Setup
B.) Process
C.) Storage