QI 102: How to Improve with the Model
for Improvement Questions and
Answers
The Model for Improvement begins with three questions designed to clarify the following
concepts: - Answers -Aims, measures, changes
Applying the Model for Improvement to the clinic's improvement goal, which of the
following is the most reasonable aim statement? - Answers -Increase the number of
patients reporting they are "very satisfied" with the clinic's scheduling by 50 percent
within six months.
What is the team's next step? - Answers -Test their change plan using the PDSA cycle.
The orthopedic clinic plans the change to improve scheduling, and then it carries out a
small test of change with three patients on Tuesday morning. What's the next thing the
clinic's improvement team should do? - Answers -Measure to see if the change led to
improvement.
As you recall, the IHI staff member's change idea involves leaving work by 5:30 PM
each workday. Which of the following is an example of using technology to help her do
so? - Answers -Scheduling a reminder into her work calendar that pops up daily at 5:15
PM with the message, "Leave!"
The care protocol was successful at the other hospital. Why would it be important to test
this proven change at your hospital? - Answers -Because this change may not be as
effective in your hospital.
When trying to improve a process, one reason to use PDSA cycles rather than a more
traditional version of the scientific method (such as a randomized, controlled trial) is
that: - Answers -Both C and D
Having a clear aim statement is important in quality improvement work because: -
Answers -Aim statements provide a clear and specific goal for the organization to reach.
An aim statement should include the following: - Answers -Numeric goals, specific time
frame, patient population or system affected
for Improvement Questions and
Answers
The Model for Improvement begins with three questions designed to clarify the following
concepts: - Answers -Aims, measures, changes
Applying the Model for Improvement to the clinic's improvement goal, which of the
following is the most reasonable aim statement? - Answers -Increase the number of
patients reporting they are "very satisfied" with the clinic's scheduling by 50 percent
within six months.
What is the team's next step? - Answers -Test their change plan using the PDSA cycle.
The orthopedic clinic plans the change to improve scheduling, and then it carries out a
small test of change with three patients on Tuesday morning. What's the next thing the
clinic's improvement team should do? - Answers -Measure to see if the change led to
improvement.
As you recall, the IHI staff member's change idea involves leaving work by 5:30 PM
each workday. Which of the following is an example of using technology to help her do
so? - Answers -Scheduling a reminder into her work calendar that pops up daily at 5:15
PM with the message, "Leave!"
The care protocol was successful at the other hospital. Why would it be important to test
this proven change at your hospital? - Answers -Because this change may not be as
effective in your hospital.
When trying to improve a process, one reason to use PDSA cycles rather than a more
traditional version of the scientific method (such as a randomized, controlled trial) is
that: - Answers -Both C and D
Having a clear aim statement is important in quality improvement work because: -
Answers -Aim statements provide a clear and specific goal for the organization to reach.
An aim statement should include the following: - Answers -Numeric goals, specific time
frame, patient population or system affected
