DEVOTED HEALTH AGENT CERTIFICATION 2024
On may 10, Devoted Sales Agent, Jackie, gets a call from Mr, Seinfeld stating he is
permanently moving from Cuyahoga county, Ohio to a beach condo in Palm Beach
county, Florida on June 1, He wants to know if and when he should change his Devoted
Health plan. What should Jackie tell him? - Answers- Because Mr. Seinfeld is leaving
his current plan's service area and moving to a new one, Jackie can instruct him that he
must switch from the Devoted plan in Cuyahoga county to the Devoted plan in Palm
Beach, and that he can do so one month prior to his move and up to two months
following the move.Additionally he can do so by calling Devoted Health so make the
plan change and if Jackie is also licensed/appointed in FL they will remain as his agent
of record (AOR).
Which of the following is a main component of our model of care? - Answers- All of
these
Mr. Finn, an agent with Devoted Health, is giving a sales presentation and wants to
provide some food for his guests. What can Mr. Finn provide? - Answers- Light
refreshments or snacks.
During the AEP, on October 30, Marissa enrolls in the Devoted Health HMO Medicare
Advantage plan for an effective date of 1/1/2024. On November 15, Marissa meets with
Janice of ABC Insurance Agency and enrolls in a stand-alone prescription drug plan
(PDP) also for an effective date of 1/1/2024. If Marissa does not make any further
changes to her Medicare enrollment choices, on January 1, 2024 which plan will she be
on? - Answers- Medicare A&B and the standalone PDP plan she chose.
Devoted Health HMO members... - Answers- Must choose an in-network primary case
physician at the time of enrollment.
Devoted Health's value proposition is to.. - Answers- All of these are a part of Devoted
Health's value proposition.
What are Devoted Health's core ingredients? - Answers- Newer MA plan, tech platform,
strong provider partnerships, Devoted Guides, Devoted Medical Group
Luis lives in Phoenix and receives full subsidy low income subsidy (LIS). He is reviewing
Devoted's MAPD options with his agent, Wayne. Which statement is most appropriate
for Wayne to make regarding Luis' options? - Answers- Because Luis receives the full
low-income subsidy (LIS) from SSA or the Federal government, he would not be subject
to paying the premium on the Devoted Health Select/Prime/Premium plans, and may
suit his needs best.
In which of the following settings is a Scope of Appointment form NOT required to be
collected? - Answers- A sales seminar advertised in the local newspaper.
On may 10, Devoted Sales Agent, Jackie, gets a call from Mr, Seinfeld stating he is
permanently moving from Cuyahoga county, Ohio to a beach condo in Palm Beach
county, Florida on June 1, He wants to know if and when he should change his Devoted
Health plan. What should Jackie tell him? - Answers- Because Mr. Seinfeld is leaving
his current plan's service area and moving to a new one, Jackie can instruct him that he
must switch from the Devoted plan in Cuyahoga county to the Devoted plan in Palm
Beach, and that he can do so one month prior to his move and up to two months
following the move.Additionally he can do so by calling Devoted Health so make the
plan change and if Jackie is also licensed/appointed in FL they will remain as his agent
of record (AOR).
Which of the following is a main component of our model of care? - Answers- All of
these
Mr. Finn, an agent with Devoted Health, is giving a sales presentation and wants to
provide some food for his guests. What can Mr. Finn provide? - Answers- Light
refreshments or snacks.
During the AEP, on October 30, Marissa enrolls in the Devoted Health HMO Medicare
Advantage plan for an effective date of 1/1/2024. On November 15, Marissa meets with
Janice of ABC Insurance Agency and enrolls in a stand-alone prescription drug plan
(PDP) also for an effective date of 1/1/2024. If Marissa does not make any further
changes to her Medicare enrollment choices, on January 1, 2024 which plan will she be
on? - Answers- Medicare A&B and the standalone PDP plan she chose.
Devoted Health HMO members... - Answers- Must choose an in-network primary case
physician at the time of enrollment.
Devoted Health's value proposition is to.. - Answers- All of these are a part of Devoted
Health's value proposition.
What are Devoted Health's core ingredients? - Answers- Newer MA plan, tech platform,
strong provider partnerships, Devoted Guides, Devoted Medical Group
Luis lives in Phoenix and receives full subsidy low income subsidy (LIS). He is reviewing
Devoted's MAPD options with his agent, Wayne. Which statement is most appropriate
for Wayne to make regarding Luis' options? - Answers- Because Luis receives the full
low-income subsidy (LIS) from SSA or the Federal government, he would not be subject
to paying the premium on the Devoted Health Select/Prime/Premium plans, and may
suit his needs best.
In which of the following settings is a Scope of Appointment form NOT required to be
collected? - Answers- A sales seminar advertised in the local newspaper.
