What are the differences between engagement and management actions? -
ANSWER Engagement is more emotional, and management is more logic-
based.
What is the purpose of the DSP roundtable and how often should they occur? -
ANSWER To keep DSP informed about company changes; should occur
biweekly
What content should be included in a stand-up meeting? - ANSWER -safety
tip
-success story
-standard work tip
-quality tip
-volume plan for the day
-high-level productivity results from previous day
-site announcements
-safety stretches
what are some misses to that can impact SSP sort compliance? - ANSWER -
poor process
-rolled volume
-poor area readiness
, -staffing issues
-improper problem solves
-DNC not corrected
what is the purpose of labor planning? - ANSWER To ensure staffing meets
volume needs
How often are labor plans created? - ANSWER 21 days, 7 days, day prior, day
of
Labor Planning Equation - ANSWER volume/(headcount*shiftlength)=PPH
What are the inputs for Next day labor plan? - ANSWER ATROPS, SLOPE,
LMCP, SPT
What is the unloader/waterspider responsible for? - ANSWER feeding the line
loader
Where can you find information on trucks? - ANSWER Station command
center
Where do benchmark rates come from? - ANSWER top 20% of delivery
station performances
When does DCAP have to be run in relation to heat map? - ANSWER Prior
ANSWER Engagement is more emotional, and management is more logic-
based.
What is the purpose of the DSP roundtable and how often should they occur? -
ANSWER To keep DSP informed about company changes; should occur
biweekly
What content should be included in a stand-up meeting? - ANSWER -safety
tip
-success story
-standard work tip
-quality tip
-volume plan for the day
-high-level productivity results from previous day
-site announcements
-safety stretches
what are some misses to that can impact SSP sort compliance? - ANSWER -
poor process
-rolled volume
-poor area readiness
, -staffing issues
-improper problem solves
-DNC not corrected
what is the purpose of labor planning? - ANSWER To ensure staffing meets
volume needs
How often are labor plans created? - ANSWER 21 days, 7 days, day prior, day
of
Labor Planning Equation - ANSWER volume/(headcount*shiftlength)=PPH
What are the inputs for Next day labor plan? - ANSWER ATROPS, SLOPE,
LMCP, SPT
What is the unloader/waterspider responsible for? - ANSWER feeding the line
loader
Where can you find information on trucks? - ANSWER Station command
center
Where do benchmark rates come from? - ANSWER top 20% of delivery
station performances
When does DCAP have to be run in relation to heat map? - ANSWER Prior
