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BPL 5100 Study guide for midterm Exam | Verified

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BPL 5100 Study guide for midterm Exam | Verified

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BPL 5100 Study guide for midterm
Exam | Verified


zero sum STAKEHOLDER MNGNT - ✔✔varios stakeholders compete for the
organization's resources: the gain of one individual or a group is the loss of another
individual or a group.



Stakeholder Symbiosis - ✔✔recognizes that stakeholders are depended upon each other
for their success and well-being



HIERARCHY OF GOALS - ✔✔organizational goals ranging from, at the top those that are less
specific yet able to evoke powerful and compelling mental images, to at the bottom those that
are more specific and measurable.
VISION
MISSION STATEMENT
STRATEGIC OBJECTIVES



MISSION STATEMENT - ✔✔a set of organizational goals that includes the purpose of
the organizations, and the basis of its competitive advantage.



STRATEGIC OBJECTIVES - ✔✔a set of organizational goals that are used to operationalize
the mission statement and that are specific and cover a well-defined time frame.



Hard Trend - ✔✔A projection based on measurable facts, events, or objects. Will happen



Soft Trend - ✔✔Something that might happen, estimated.

, Crowdsourcing - ✔✔Using internet to tap a broad range of indivs. and groups to
generate ideas and solve probs.



Porter's Five-Forces Model - ✔✔examines competitive envirn.
1. Threat of new entrants
2. Bargaining power of buyers
3. bargaining power of suppliers
4. threat of substitute products and services
5. intensity of rivalry among competitors in an industry



Complements - ✔✔Products or services that have an impact on the value of a
firm's products or services.



Value-chain Analysis - ✔✔Strategic analysis of an org. that uses value-creating
activities. -Primary: Physical creation of the product or service and its activities

-Support:activities of the value chain that either add value by themselves or add value through
important relationships with both primary activities and other support. (HR, Admins)



Four Criteria for Assessing Sustainability - ✔✔1. Valuable
2. Rare
3. Difficult to imitate?
4. Difficult to substitute?



Four sources of Inimitability - ✔✔1. Physical Uniqueness
2. Path Dependency (unique resources are scarce)

3. Causal Ambiguity (Competitors are unable to reproduce the resources bc unable
to determine what it is/how and costly).
4. Social Complexity (Corp. Culture)

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