updated!!
Which of the following is an appropriate strategy for scheduling a pt who was late for
his two previous appointments? - ANSWERSSchedule the pt for the last appointment of
the day
A CMAA should take which of the following actions to confirm a new patient first
appointment without violating the patient's privacy? - ANSWERSSpeak with the patient
on the phone
Which of the following information is necessary to confirm patients demographics? -
ANSWERSNone of Privacy Practices (NPP)
A provider leaves town without leaving a contact number and coverage for patients he is
treating. He is at risk for being accused of which of the following? -
ANSWERSabandonment
A provider asks a CMAA to schedule a patient next appointment for arthrocentesis of
the right should. This would be an appointment for which of the following? -
ANSWERSInjection of medicine into the right shoulder joint
A patient requests a follow-up visit for an unavailable time slot. Which of the following
actions is appropriate for the CMAA to take? - ANSWERSSchedule an appointment
closest to the requested time slot
A dental office increases the cost of a routine teeth cleaning. The medical administrative
assistant should take which of the following actions? - ANSWERSUpdate the fee
schedule
Which of the following forms is required to ensure a clean claim for an established
patient - ANSWERSEncounter form
Which of the following sections of a patient progress note contains the reason for the
visit? - ANSWERSCC
A CMAA is creating a business correspondence. Which of the following salutations is
appropriate for the CMAA to use? - ANSWERSDear.Mrs.Dewberry:
Which of the following information should a CMAA verify on a referral -
ANSWERSInsurance coverage
, A new patient provides a CMAA with her parents medicare card and states that she is a
dependent and is eligible to use the card. What action should the assistant take? -
ANSWERSExplain to the patient that Medicare does not cover dependents
Which of the following is an appropriate use of modified-wave scheduling for one
provider with 20-min appointments? - ANSWERSScheduling 2 patients at 9:00 am and
1 patient at 9:20am
A patient refuses to pay his copayment. Which of the following actions should the
CMAA take? - ANSWERSInform the patient that the copayment is due at the time of
service
When a patient requires a diagnostic procedure, which of the following is required? -
ANSWERSWritten order from the provider
Which of the following word roots means "abdominal wall"? - ANSWERSLapar/o
A CMAA is scheduling a patient who is pregnant for a diagnostic procedure that does.
Not use ionizing eradication. Which of the following produce fires is the assistant
scheduling? - ANSWERSMagnetic resonance imaging (MRI)
A CMAA is entering lab charges for a patient who results indicate a high concentration
of fat in the blood. Which of the following terms should the assistant use to describe this
condition? - ANSWERSHyperlipidemia
A CMAA should obtain information about hazardous substances by referring to which of
the following? - ANSWERSMSDS
A CMAA observes another office worker alternating notes in a patients record to justify
medical necessity so that payment is made. What is this Tyler of action consider? -
ANSWERSNegligence
Which of the following should be obtained prior to measuring a patients blood pressure?
- ANSWERSInformed consent
Which of the following forms is currently used to submit claims for hospital services and
procedures? - ANSWERSUB-04
Using the Bcc option when sending an email message does which of the message -
ANSWERSProtect the privacy of each recipients email address
A patient who has Medicare insurance is covered for inpatient services only. Which of
the following part of Medicare covers the patient? - ANSWERSPart A
Which of the following is the best financial approach for a CMAA to take to minimize
collection accounts? - ANSWERSMaintain current patient information