CMAA Practice Exam – j(100% Solved)
First class mail - ANSWERSThe postage class most used in the medical office is:
A. Priority mail
B. First class mail
C. Second class mail
D. Third class mail
Have a forum to discuss employee complaints - ANSWERSStaff meetings should be
used to do all of the following EXCEPT:
A. Share information about changes in office practice or procedure.
B. Discuss ways to improve patient satisfaction.
C. Encourage staff to take advantage of opportunities to improve skill.
D. Have a forum to discuss employee complaints
Checked against the packing slip to make sure that everything that has been ordered
has arrived - ANSWERSWhen supplies which have been newly ordered arrive in the
office, they should be :
A. Kept in the reception area until there is time to put them away.
B. Checked against the packing slip to make sure that everything that has been ordered
has arrived.
C. Put in front of the supplies already in the storage area.
D. All of the above.
Mouse - ANSWERSThe device that allows the computer operator to manipulate the
cursor without using the arrow keys is the :
A. Mouse
B. Graphic user interface
C. Modem
D. Monitor
Application software - ANSWERSThe programs that allow the computer operator to
perform various tasks are:
A. Microcomputer chips
B. Motherboards
C. CPUs
D. Applications software
Electronic data interchange - ANSWERSWhen an insurance claim is filed electronically,
the protocol used is called:
A. Electronic transaction
B. Electronic payment
C. Electronic filing
D. Electronic data interchange
,Prevent the spread of disease - ANSWERSThe purpose of infection control system is
to:
A. Compy with state regulations
B. Determine how disease is transmitted
C. Prevent the spread of disease
D. Maintain a high level of cleanliness
Calibration - ANSWERSThe process of testing and adjustment of test equipment is
known as:
A. Control
B. Calibration
C. Verification
D. Precision
Sterile procedures and techniques - ANSWERSInfection control is a term that is applied
to:
A. Wound cleaning
B. Hand cleaning
C. Sterile procedures and techniques
D. Environmental control
Schedule III - ANSWERSThe schedule that allows for 5 refills of the drug in 6 months,
as long as it was written on the original prescription, is:
A. Schedule I
B. Schedule II
C. Schedule III
D. Schedule IV
Assess the reproducibility of a test result - ANSWERSIn the laboratory, quality
assurance is a comprehensive set of policies and procedures developed to :
A. Ensure the validity or accuracy of a test result
B. Assess the reproducibility of a test result
C. Measure the quality of a specimen
D. Assess the precision of the laboratory instruments
Templates - ANSWERSSamples of documents which are frequently used in the medical
office can be saved on the computer as:
A. Samples
B. Templates
C. Letters
D. Resource files
Evaluation and Management - ANSWERSCodes for office visits provided by primary
care practitioners would be found in a section called:
A. Primary care
, B. Initial Consultation
C. Evaluation and Management
D. Diagnosis Establishment
Procedure manual - ANSWERSA description of the steps that should be utilized to
handle a specific situation or to perform a certain task should be included in a(n):
A. Office policy manual
B. Procedure manual
C. Organizational handbook
D. Employee handbook
In a central area used to store all cleaning materials - ANSWERSCleaning supplies and
chemical solutions needed to keep the exam room clean and sanitary should be kept
handy:
A. In the exam room, under the counter
B. In a central area used to store all cleaning materials
C. In the medical assistants' work area
D. In the office manager's desk
Daily - ANSWERSBiohazard containers should be emptied:
A. When they are full
B. Daily
C. When the biohazard refuse company is scheduled for pick-up
D. By the janitor
Sets of records of information - ANSWERSDatabases are:
A. Data arranged in a matrix
B. Data arranged in a spreadsheet
C. The computer version of typing
D. Sets of records of information
All of the above - ANSWERSKeeping a supply inventory means that the medical
assistant:
A. Keeps a list of all supplies on hand
B. Checks the expiration date on all supplies before using them
C. Makes sure that all labels on all items are secure
D. All of the above
Be current - ANSWERSMagazines in the waiting or reception area should:
A. Be brought in from home after the physician's family has finished reading them
B. Be current
C. Have some medical journals included with the regular magazines
D. Be noncontroversial
First class mail - ANSWERSThe postage class most used in the medical office is:
A. Priority mail
B. First class mail
C. Second class mail
D. Third class mail
Have a forum to discuss employee complaints - ANSWERSStaff meetings should be
used to do all of the following EXCEPT:
A. Share information about changes in office practice or procedure.
B. Discuss ways to improve patient satisfaction.
C. Encourage staff to take advantage of opportunities to improve skill.
D. Have a forum to discuss employee complaints
Checked against the packing slip to make sure that everything that has been ordered
has arrived - ANSWERSWhen supplies which have been newly ordered arrive in the
office, they should be :
A. Kept in the reception area until there is time to put them away.
B. Checked against the packing slip to make sure that everything that has been ordered
has arrived.
C. Put in front of the supplies already in the storage area.
D. All of the above.
Mouse - ANSWERSThe device that allows the computer operator to manipulate the
cursor without using the arrow keys is the :
A. Mouse
B. Graphic user interface
C. Modem
D. Monitor
Application software - ANSWERSThe programs that allow the computer operator to
perform various tasks are:
A. Microcomputer chips
B. Motherboards
C. CPUs
D. Applications software
Electronic data interchange - ANSWERSWhen an insurance claim is filed electronically,
the protocol used is called:
A. Electronic transaction
B. Electronic payment
C. Electronic filing
D. Electronic data interchange
,Prevent the spread of disease - ANSWERSThe purpose of infection control system is
to:
A. Compy with state regulations
B. Determine how disease is transmitted
C. Prevent the spread of disease
D. Maintain a high level of cleanliness
Calibration - ANSWERSThe process of testing and adjustment of test equipment is
known as:
A. Control
B. Calibration
C. Verification
D. Precision
Sterile procedures and techniques - ANSWERSInfection control is a term that is applied
to:
A. Wound cleaning
B. Hand cleaning
C. Sterile procedures and techniques
D. Environmental control
Schedule III - ANSWERSThe schedule that allows for 5 refills of the drug in 6 months,
as long as it was written on the original prescription, is:
A. Schedule I
B. Schedule II
C. Schedule III
D. Schedule IV
Assess the reproducibility of a test result - ANSWERSIn the laboratory, quality
assurance is a comprehensive set of policies and procedures developed to :
A. Ensure the validity or accuracy of a test result
B. Assess the reproducibility of a test result
C. Measure the quality of a specimen
D. Assess the precision of the laboratory instruments
Templates - ANSWERSSamples of documents which are frequently used in the medical
office can be saved on the computer as:
A. Samples
B. Templates
C. Letters
D. Resource files
Evaluation and Management - ANSWERSCodes for office visits provided by primary
care practitioners would be found in a section called:
A. Primary care
, B. Initial Consultation
C. Evaluation and Management
D. Diagnosis Establishment
Procedure manual - ANSWERSA description of the steps that should be utilized to
handle a specific situation or to perform a certain task should be included in a(n):
A. Office policy manual
B. Procedure manual
C. Organizational handbook
D. Employee handbook
In a central area used to store all cleaning materials - ANSWERSCleaning supplies and
chemical solutions needed to keep the exam room clean and sanitary should be kept
handy:
A. In the exam room, under the counter
B. In a central area used to store all cleaning materials
C. In the medical assistants' work area
D. In the office manager's desk
Daily - ANSWERSBiohazard containers should be emptied:
A. When they are full
B. Daily
C. When the biohazard refuse company is scheduled for pick-up
D. By the janitor
Sets of records of information - ANSWERSDatabases are:
A. Data arranged in a matrix
B. Data arranged in a spreadsheet
C. The computer version of typing
D. Sets of records of information
All of the above - ANSWERSKeeping a supply inventory means that the medical
assistant:
A. Keeps a list of all supplies on hand
B. Checks the expiration date on all supplies before using them
C. Makes sure that all labels on all items are secure
D. All of the above
Be current - ANSWERSMagazines in the waiting or reception area should:
A. Be brought in from home after the physician's family has finished reading them
B. Be current
C. Have some medical journals included with the regular magazines
D. Be noncontroversial
