3 CX BASIC AND ADVANCEDCERTIFICATIONEXAM TEST BANK 2024 QUESTIONSANDGRADED A+ LATESTUPDATE

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3 CX BASIC AND ADVANCED CERTIFICATION
EXAM TEST BANK 2024 QUESTIONS AND
GRADED A+ LATEST UPDATE

In order to upgrade from V14 latest Service Pack to V15, the correct procedure is:
Full Backup of V14 -> Uninstall V14 -> Install V15 -> during the installation
restore V14 backup -> finish the V15 installation. - CORRECT ANSWER True


Extension 100 is an agent of the two Queues. 3CX is licensed with a "Standard
Edition" license. Can extension 100, by any means, only log out from Queue A as
an active agent but not from Queue B? - CORRECT ANSWER No


The default backup folder set during the installation in Windows is
C:\ProgramData\3CX\Instance1\Data\Backups\. If you uninstall 3CX, is this
folder deleted without warning along with all its contents? - CORRECT
ANSWER Yes


An extension is part of a ring group. This extension has switched its profile to DnD
and has been configured to redirect all calls to the extension, to voice mail. Will all
calls to the ring group also be redirected to the voicemail of the user? -
CORRECT ANSWER False (No)


If you choose to use your own public FQDN during the 3CX installation, can you
use a wildcard certificate, if it covers the FQDN you want to use? - CORRECT
ANSWER Yes


As the 3CX SBC can help overcome NAT issues no NAT is required at all, neither
at the remote location where the SBC is located nor on the firewall in front of
3CX. - CORRECT ANSWER True


Chat messages across the users of a group can be blocked by unticking the right "Can
Chat with group members." - CORRECT ANSWER False


Voice mailbox greetings can be different based on the user's profile status. -
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CORRECT ANSWER True




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A caller connected to a Digital Receptionist can directly dial the extension number
of a user and will directly be transferred to that extension. - CORRECT
ANSWER True


When a STUN IP phone is booted and prompts the user to authenticate (RPS), the
user must enter the Extension Number and voicemail PIN. - CORRECT
ANSWER True


Every extension in 3CX can have its own personal web meeting URL. -
CORRECT ANSWER False
User A from group A has "Show presence to group members" and "Can See group
members" checked, User B from group B has the same. Can they see each others
presences? - CORRECT ANSWER No


Certificates in PFX format are single files containing the certificate and the private
key. - CORRECT ANSWER True


Is there a way to add a company phonebook contact from the 3CX client -
CORRECT ANSWER Yes


You are using "Prioritized Hunt" as your "Ring Strategy" in Ring Groups. Three
extensions are added as members of this Ring Group (in order A, B, and C). Let's
assume that extension B is engaged in a call. Extension A and C are available. A
new call comes into this Ring Group. If extension A does not answer the call after
the configured "Ring Time" the call will be forwarded to the "Destination if no
answer" - CORRECT ANSWER False


The way the Digital Receptionist destination is chosen, is controlled by the DTMF
tone it receives. - CORRECT ANSWER True


In general, calls from a Queue to an IP phone will never leave a missed call
notification. - CORRECT ANSWER True




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On an existing 3CX installation, if you want to change the public FQDN but keep
the same license key, you must take a backup with all options except "Include
License Key & FQDN," release the FQDN from the license key, reinstall 3CX,
restore the backup and enter the new FQDN with the old license key. -
CORRECT ANSWER True




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