1
PN
PN 2002 FINAL REVIEW EXAM QUESTIONS WITH
CORRECT VERIFIED SOLUTIONS 100%
GUARANTEED PASS (LATEST UPDATE)
Dysarthria - ANS ✓- difficulty speaking clearly due to the paralysis of speech
muscles
Dysphasia - ANS ✓- is a partial loss of language and speech skills
Communicating with someone who has cognitive impairment: - ANS ✓· Face
to face
· Eye contact
· Speak slowly and clearly
· Calm, gentle approach
· Use short sentences
· Allow natural breaks and periods of silence
· One message at a time
· Repeat the message
· Use actions, along with words
· Use humor and cheerfulness
Paraphrasing - ANS ✓- transforming the patient's words into the nurse's words
while keeping the meaning intac
Validation - ANS ✓- a form of feedback involving verbal and non-verbal
confirmation of both participants have the same basic understanding of a
message. Feedback loops validate information that is being received
PN 2002
, 2
PN
False reassurance - ANS ✓- using pseudo comforting phrases to offer
reassurance. (non-therapeutic technique)
Mutuality - ANS ✓- an agreement on problems and the means of resolving them.
Commitment of both parties to enhance well-being.
Clarifying - ANS ✓- therapeutic active listening strategy designed to aid in
understanding communication by asking more information or elaboration on
point.
Feedback - ANS ✓- a message given by the nurse to the patient in response to a
message or observed behaviour
What is BPSD? - ANS ✓Behavioral and psychological symptoms of dementia
Personal space - ANS ✓- the invisible and changing boundary around an
individual that provides sense of comfort and protection.
4 steps on giving constructive feedback - ANS ✓· Prepare: do not go into a
situation without careful forethought and planning. Practice what you want to
say and how to say it
· Identify the positive: find something the person did to complement them
on
· Present the constructive feedback: once you get their attention, pause a
little bit, and let the feelings solidify and then direct them into the
constructive feedback part
· Consolidate: after giving the feedback, make sure to not leave them feeling
deflated. The conclusion is that there was a good base to start with
Receiving constructive feedback - ANS ✓· Focus on the content, not the
person: assume the person giving the feedback has good intent and is concerned
about the work or resident. It is NOT a personal issue
PN 2002
, 3
PN
· Listen calmly and attentively: get the complete picture so you can
understand the context, tune in fully as listening will help keep a positive
tone, and try to keep any immediate negative response/reactions you may
have in check
· Clarify the feedback: ask questions to gather the information you need and
to be certain you fully understand
· Acknowledge the other person's concern: show you value the other
person's point of view, point to common goals and objectives, and express
your willingness to engage in mutual problem solving
· Avoid defending or over explaining correct any inaccuracies you hear, but
try to avoid arguments, if necessary, take time out before responding in
order to sort out what you want to say
· Welcome suggestions: thank the person for giving feedback and find the
most important thing you can do differently to better your skills or resident
care
· Evaluate the feedback: decide what changes you can make and implement
them, let the person know that you have implemented the changes
stemmed from the feedback and that it has made a difference.
nurse-patient relationship - ANS ✓orientation, identification, exploitation,
resolution, and termination.
What can you say to a client who is emotional/crying or anxious? List
examples - ANS ✓- Use active listening to show acceptance
- Being honest, answering all questions
- Encouraging self-affirmation "I will" "I can"
- Therapeutic touch
- Guided imagery
- Speak clear
- Be calm and unhurried
- Set reasonable limits and provide structure
- allow time
- be present and with the patient
PN 2002
PN
PN 2002 FINAL REVIEW EXAM QUESTIONS WITH
CORRECT VERIFIED SOLUTIONS 100%
GUARANTEED PASS (LATEST UPDATE)
Dysarthria - ANS ✓- difficulty speaking clearly due to the paralysis of speech
muscles
Dysphasia - ANS ✓- is a partial loss of language and speech skills
Communicating with someone who has cognitive impairment: - ANS ✓· Face
to face
· Eye contact
· Speak slowly and clearly
· Calm, gentle approach
· Use short sentences
· Allow natural breaks and periods of silence
· One message at a time
· Repeat the message
· Use actions, along with words
· Use humor and cheerfulness
Paraphrasing - ANS ✓- transforming the patient's words into the nurse's words
while keeping the meaning intac
Validation - ANS ✓- a form of feedback involving verbal and non-verbal
confirmation of both participants have the same basic understanding of a
message. Feedback loops validate information that is being received
PN 2002
, 2
PN
False reassurance - ANS ✓- using pseudo comforting phrases to offer
reassurance. (non-therapeutic technique)
Mutuality - ANS ✓- an agreement on problems and the means of resolving them.
Commitment of both parties to enhance well-being.
Clarifying - ANS ✓- therapeutic active listening strategy designed to aid in
understanding communication by asking more information or elaboration on
point.
Feedback - ANS ✓- a message given by the nurse to the patient in response to a
message or observed behaviour
What is BPSD? - ANS ✓Behavioral and psychological symptoms of dementia
Personal space - ANS ✓- the invisible and changing boundary around an
individual that provides sense of comfort and protection.
4 steps on giving constructive feedback - ANS ✓· Prepare: do not go into a
situation without careful forethought and planning. Practice what you want to
say and how to say it
· Identify the positive: find something the person did to complement them
on
· Present the constructive feedback: once you get their attention, pause a
little bit, and let the feelings solidify and then direct them into the
constructive feedback part
· Consolidate: after giving the feedback, make sure to not leave them feeling
deflated. The conclusion is that there was a good base to start with
Receiving constructive feedback - ANS ✓· Focus on the content, not the
person: assume the person giving the feedback has good intent and is concerned
about the work or resident. It is NOT a personal issue
PN 2002
, 3
PN
· Listen calmly and attentively: get the complete picture so you can
understand the context, tune in fully as listening will help keep a positive
tone, and try to keep any immediate negative response/reactions you may
have in check
· Clarify the feedback: ask questions to gather the information you need and
to be certain you fully understand
· Acknowledge the other person's concern: show you value the other
person's point of view, point to common goals and objectives, and express
your willingness to engage in mutual problem solving
· Avoid defending or over explaining correct any inaccuracies you hear, but
try to avoid arguments, if necessary, take time out before responding in
order to sort out what you want to say
· Welcome suggestions: thank the person for giving feedback and find the
most important thing you can do differently to better your skills or resident
care
· Evaluate the feedback: decide what changes you can make and implement
them, let the person know that you have implemented the changes
stemmed from the feedback and that it has made a difference.
nurse-patient relationship - ANS ✓orientation, identification, exploitation,
resolution, and termination.
What can you say to a client who is emotional/crying or anxious? List
examples - ANS ✓- Use active listening to show acceptance
- Being honest, answering all questions
- Encouraging self-affirmation "I will" "I can"
- Therapeutic touch
- Guided imagery
- Speak clear
- Be calm and unhurried
- Set reasonable limits and provide structure
- allow time
- be present and with the patient
PN 2002
