WORKPLACE READINESS SKILLS 1-5
EXAM QUESTIONS WITH CORRECT
ANSWERS
Creativity and innovation. - answer-an employee at an auto repair garage proposes a
new, efficient way to safely dispose of used motor oil. This is an example of:
Developing and/or improving products, services, or processes - answer-which is the
best example of "demonstrating creativity and innovation"?
Creativity and innovation. - answer-you have researched the history of a product
development and are about to propose providing an additional service to your
customers that should create return business and customer loyalty. This proposal is an
example of:
Creativity. - answer-eli proposed a plan to expand his business while cutting costs. This
is an example of:
Creativity. - answer-jasmine created an interactive department calendar, using an app
to track attendance. Essentially she demonstrated:
Innovation - answer-shawnee submitted new procedures to her supervisor on how to
improve sales and service, based on a new model she learned about during a
professional development conference. These new procedures represent a(n):
Learn to do your job more efficient - answer-an example of demonstrating creativity and
innovation at work is to:
Innovation. - answer-the ability to find and allocate available resources to improve a
product or service is an example of:
Research how competitors have done it. - answer-during a staff meeting, a supervisor
asks employees to bring new ideas to the next staff meeting that will improve customer
service. The best way to come up with good ideas is to
Find a pattern and disrupt it. - answer-which of the following statements best resembles
the creative process?
Clarify the priority of objectives with the project leader.you are working on a time-
sensitive project. Your coworker comes to you and says he needs to leave, due to a
family emergency. He asks you to complete a project for him that is due that day. -
answer-following problem-solving steps, what is the first step you should take to ensure
all work is completed?
EXAM QUESTIONS WITH CORRECT
ANSWERS
Creativity and innovation. - answer-an employee at an auto repair garage proposes a
new, efficient way to safely dispose of used motor oil. This is an example of:
Developing and/or improving products, services, or processes - answer-which is the
best example of "demonstrating creativity and innovation"?
Creativity and innovation. - answer-you have researched the history of a product
development and are about to propose providing an additional service to your
customers that should create return business and customer loyalty. This proposal is an
example of:
Creativity. - answer-eli proposed a plan to expand his business while cutting costs. This
is an example of:
Creativity. - answer-jasmine created an interactive department calendar, using an app
to track attendance. Essentially she demonstrated:
Innovation - answer-shawnee submitted new procedures to her supervisor on how to
improve sales and service, based on a new model she learned about during a
professional development conference. These new procedures represent a(n):
Learn to do your job more efficient - answer-an example of demonstrating creativity and
innovation at work is to:
Innovation. - answer-the ability to find and allocate available resources to improve a
product or service is an example of:
Research how competitors have done it. - answer-during a staff meeting, a supervisor
asks employees to bring new ideas to the next staff meeting that will improve customer
service. The best way to come up with good ideas is to
Find a pattern and disrupt it. - answer-which of the following statements best resembles
the creative process?
Clarify the priority of objectives with the project leader.you are working on a time-
sensitive project. Your coworker comes to you and says he needs to leave, due to a
family emergency. He asks you to complete a project for him that is due that day. -
answer-following problem-solving steps, what is the first step you should take to ensure
all work is completed?
