WORKPLACE READINESS SKILLS QUIZ
SET QUESTIONS AND ANSWERS
Computer Applications - Answer-A subclass of computer software that employs
capabilities of computer directly to a task that the user wishes to preform.
Conflict Resolution - Answer-Negotiates diplomatic solutions to interpersonal and
workplace issues
Creativity and Resourcefulness - Answer-Contributes new ideas and works with
initiative.
Critical thinking and problem solving skill - Answer-Analyzes and resolves problems that
arise in completing assigned tasks
Customer Service - Answer-Identifies and addresses the needs of all customers,
providing helpful, courteous and knowledgeable, service. Uses appropriate
interpersonal skills in dealing with difficult customers.
Diplomatic - Answer-skilled in dealing with sensitive matters or people, tactful, sensitive
to others regardless of one's own opinions or beliefs.
File Management - Answer-Organizing, sorting and categorizing files in a way that
anyone could be able to locate a specific file quickly.
Health and safety skill - Answer-Follows safety guidelines and manages personal
health.
Information Technology - Answer-Uses computers for business-related tasks, file-
management techniques, and learn and use different software/programs effectively.
Initiative - Answer-The ability to start something without having to be prompted or
directed. Takes time to think about how to get a task down with little or no help. Self-
starter.
Integrity - Answer-Honesty, high moral standards; dependable, completeness,
soundness. Abides by workplace policies and laws and demonstrates honesty and
reliability.
Internet Use And Security - Answer-Uses the Internet appropriately on the job and for
work-specific tasks.
Job Acquisition And Advancement - Answer-Prepares to apply for a job and to seek
promotion.
SET QUESTIONS AND ANSWERS
Computer Applications - Answer-A subclass of computer software that employs
capabilities of computer directly to a task that the user wishes to preform.
Conflict Resolution - Answer-Negotiates diplomatic solutions to interpersonal and
workplace issues
Creativity and Resourcefulness - Answer-Contributes new ideas and works with
initiative.
Critical thinking and problem solving skill - Answer-Analyzes and resolves problems that
arise in completing assigned tasks
Customer Service - Answer-Identifies and addresses the needs of all customers,
providing helpful, courteous and knowledgeable, service. Uses appropriate
interpersonal skills in dealing with difficult customers.
Diplomatic - Answer-skilled in dealing with sensitive matters or people, tactful, sensitive
to others regardless of one's own opinions or beliefs.
File Management - Answer-Organizing, sorting and categorizing files in a way that
anyone could be able to locate a specific file quickly.
Health and safety skill - Answer-Follows safety guidelines and manages personal
health.
Information Technology - Answer-Uses computers for business-related tasks, file-
management techniques, and learn and use different software/programs effectively.
Initiative - Answer-The ability to start something without having to be prompted or
directed. Takes time to think about how to get a task down with little or no help. Self-
starter.
Integrity - Answer-Honesty, high moral standards; dependable, completeness,
soundness. Abides by workplace policies and laws and demonstrates honesty and
reliability.
Internet Use And Security - Answer-Uses the Internet appropriately on the job and for
work-specific tasks.
Job Acquisition And Advancement - Answer-Prepares to apply for a job and to seek
promotion.
