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What is our mission statement? Legendary Food, Legendary Service
What are the Texas Roadhouse core values?
Fun
Integrity
Passion
Partnership
What is part of the Texas Roadhouse mission statement?
Legendary Food and Legendary Service
When greeting a new customer, what should you do?
Smile
Introduce yourself
Offer specific drink or appetizer suggestions
How should you respond to a guest who asks for a recommendation?
Offer a popular drink or appetizer
What is the standard response when addressing a guest at Texas Roadhouse?
1
, Respect
Kindness
Courtesy
What should you offer with the Fried Pickles appetizer?
Choice of Ranch or Cactus Blossom Sauce
What are the three main types of margaritas served at Texas Roadhouse?
Rocks
Frozen
Blended
What does "Rare" steak temperature mean?
Cool red center
How is a "Medium Rare" steak described?
Warm red center
How is a "Medium" steak described?
Hot pink center
What should you do if a guest orders a Ribeye?
2
, Ask about the temperature preference
Confirm if it is to be smothered
When a guest orders a Sweet Potato, what question should you ask?
Caramel and toasted marshmallows?
What drink is typically recommended to guests?
Ice cold Bud Light
Legendary Margarita
What should you do when a guest orders the "Killer Ribs"?
Inform them about the 4-bone portion
Mention the seasoned steak fries
What is served with the Cheese Fries?
Ranch Dressing and optional jalapeño slices
When a guest orders the Tater Skins, what should be offered?
Sour cream
What is included in the Texas Roadhouse story?
Fresh baked bread
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