WITH CORRECT DETAILED
ANSWERS
What was difficult situation you have had leading a group and how did you overcome it?
- Answer-
Tell me about a time you improved a process? - Answer-
How do you motivate an employee? - Answer-
You have a team of 30, they get 2x 15 min breaks a day, 2 people can't work the floor
each day, each person processes 150 units and hour. how many units processed in 1
week - Answer-685,020 units per week.
How would you approach another manager whose employee was able to get time
reimbursed for being late (against company policy) while one of your employees wasn't
reimbursed - Answer-I would ask about the circumstances surrounding the tardiness.
Birth of child, hospital stay, accident, etc. are all immediate supervisor information that
outside supervisors will not know. The tardiness could actually be excused. You have to
get the facts surrounding the tardiness and not take it at the surface.
When is it ever acceptable to violate a rule or regulation? - Answer-Rules and
regulations have been developed to provide a safe working environment for the
employees, and to provide the standardization necessary for an efficient business. A
rule or regulation may need to be violated if the action being taken is to prevent injury to
an employee, or damage to equipment. Doing so is a delicate balance call, that can be
though through ahead of time, but depends significantly on the exact situation being
encountered.
Tell me about a time you had to give difficult feedback to an associate and how did you
handle it? - Answer-
What are two things your team would have you improve on within your self - Answer-
You have 30 team members working 8 hour shifts, 5 days per week. 2 team members
need to be non producing Your direct rate is 150 hours There are two 15 minute breaks
per day How many units will your team produce in a 40 hour week? - Answer-157,500
units produced in a work week. Volume=Staffing*Rate*Shift 28 associates X 150 rate X
37.5 = 157,500