VIVINT SHP FINAL EXAM QUESTIONS AND
ANSWERS
When programming a DW21, which loop number is used? ANSWER 1
When training the customer on custom rules, which of the following rules can
operate in any system? ANSWER Arm or disarm the system every day at a
specific time.
True or False. You can program the garage door controller tilt sensor as a
wireless zone for security monitoring.
What is the first step in optimizing network dependability for a new
installation? - ANSWER Discuss potential panel and device positions with the
customer.
True or False: To finish a work order in TechGenie, follow the workflow on the
left side of the task execution screen, making sure each tab is checked off. - The
answer is true.
At what frequency do Z-Wave devices communicate? - ANSWER 908 MHz
What steps should be taken to avoid inflicting home damage? - Answer: All of
the aforementioned.
When installing numerous cameras, which should you install first? ANSWER:
Doorbell camera pro.
What is the first step in installing a Vivint thermostat? - ANSWER Test the
current thermostat/HVAC system.
What is the power need for vivint thermostat? ANSWER: 24V AC.
, When installing a DW21, what size bit should be used to drill the hole for the
sensor? - Answer 3/4"
Can the panel's duress code be changed? - ANSWER Yes, you can show the
consumer how to modify it, but you're not permitted to do it for them.
What are the functions of PAD1? ANSWER All of the aforementioned.
Select all that apply. What gadgets can operate as Z-Wave repeaters and
enhance the range of the network? Smart Lock Garage Door Controller
Element Thermostat (C-Wire)
Lamp module with Z-Wave repeater.
Based on the thermostat wiring scenario: W W2 Y Rh Rc G, how would you
program the phases of HEAT on the element thermostat? ANSWER 2
What is the maximum mounting height allowed for outdoor cameras?
ANSWER: 11 feet
While testing the existing thermostat/HVAC, there was a 20-30 second wait
before heat appeared from the vents. What does this indicate? ANSWER: Gas
Furnace.
Based on the thermostat wiring scenario: W W2 Y Rh Rc G, what is the HVAC
type? ANSWER: Conventional
Based on the thermostat wiring scenario: Y W O C Rh G, how would you
program the stages of heat on the element thermostat? ANSWER 1 + AUX
Which smartphone app can be used to measure the signal strength of wifi
networks? ANSWER Airport Utility.
True or False: Holding down the asterisk star key activates the SKEY1's panic
feature. ANSWER False
How many Philips Hue Bridges may be added to the smart hub? - ANSWER 1.
ANSWERS
When programming a DW21, which loop number is used? ANSWER 1
When training the customer on custom rules, which of the following rules can
operate in any system? ANSWER Arm or disarm the system every day at a
specific time.
True or False. You can program the garage door controller tilt sensor as a
wireless zone for security monitoring.
What is the first step in optimizing network dependability for a new
installation? - ANSWER Discuss potential panel and device positions with the
customer.
True or False: To finish a work order in TechGenie, follow the workflow on the
left side of the task execution screen, making sure each tab is checked off. - The
answer is true.
At what frequency do Z-Wave devices communicate? - ANSWER 908 MHz
What steps should be taken to avoid inflicting home damage? - Answer: All of
the aforementioned.
When installing numerous cameras, which should you install first? ANSWER:
Doorbell camera pro.
What is the first step in installing a Vivint thermostat? - ANSWER Test the
current thermostat/HVAC system.
What is the power need for vivint thermostat? ANSWER: 24V AC.
, When installing a DW21, what size bit should be used to drill the hole for the
sensor? - Answer 3/4"
Can the panel's duress code be changed? - ANSWER Yes, you can show the
consumer how to modify it, but you're not permitted to do it for them.
What are the functions of PAD1? ANSWER All of the aforementioned.
Select all that apply. What gadgets can operate as Z-Wave repeaters and
enhance the range of the network? Smart Lock Garage Door Controller
Element Thermostat (C-Wire)
Lamp module with Z-Wave repeater.
Based on the thermostat wiring scenario: W W2 Y Rh Rc G, how would you
program the phases of HEAT on the element thermostat? ANSWER 2
What is the maximum mounting height allowed for outdoor cameras?
ANSWER: 11 feet
While testing the existing thermostat/HVAC, there was a 20-30 second wait
before heat appeared from the vents. What does this indicate? ANSWER: Gas
Furnace.
Based on the thermostat wiring scenario: W W2 Y Rh Rc G, what is the HVAC
type? ANSWER: Conventional
Based on the thermostat wiring scenario: Y W O C Rh G, how would you
program the stages of heat on the element thermostat? ANSWER 1 + AUX
Which smartphone app can be used to measure the signal strength of wifi
networks? ANSWER Airport Utility.
True or False: Holding down the asterisk star key activates the SKEY1's panic
feature. ANSWER False
How many Philips Hue Bridges may be added to the smart hub? - ANSWER 1.
