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C12 - VARIABLE PAY- IMPROVING PERFORMANCE WITH VARIABLE PAY (PART 2) EXAM QUESTIONS WITH CORRECT ANSWERS ALL VERIFIED BY AN EXPERT A+ GRADED (LATEST UPDATE)

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Two Primary Elements of Compensation - ANS Fixed pay rewards are based on an employee's value - Market based = rewards ind for their value relative to the labor market - Performance based = rewards ind for their sustained performance over time - Skill based = rewards ind for their acquisition of new skills and competencies Variable pay rewards for accomplishments and results - Organizational, group or individual results - Performance-based compensation - Flexible and adaptable The Goal of Variable Pay - ANS The ultimate goal of variable pay is to improve organizational performance. Once an organization has identified its key business objectives, the proper design and implementation of variable pay programs will help motivate employees to behave in ways that accomplish those objectives. Variable pay influences organizational performance by providing: - Focus - Alignment - Motivation - Reinforcement Business Strategies - ANS Operational Excellence primarily a price-cost-based strategy. This strategy often includes a combination of price, quality, dependability and ease of purchase that competitors cannot match. The corp culture typically strives to minimize waste and reward efficiency. (Fast food rest) Product/Service Leadership primarily an innovation-based strategy. This strategy focuses on innovation, product development and market exploitation. The corp culture encourages imagination and a mind-set driven by the prospect of creating the future. (High tech companies) Customer Intimacy primarily a solutions-based strategy. This strategy focuses on creating results for carefully selected customers (making them successful.) The corp culture encourages deep and lasting relationships with customers. (High end hotel chains) Business Strategies' Business Objectives - ANS Operational Excellence - Product quality - Operational efficiency improvement - Process improvement - Cost reduction Product/Service Leadership - Market share/market penetration - Product development - Cost reduction Customer Intimacy - Customer opinion of products - Product quality - Customer retention - Customer satisfaction Business Life Cycles' Business Objectives - ANS Start-up - Obtaining capital - Cash conservation - Develop brand awareness - Develop marketing plan Growth - Production capability - Market share/market penetration - Sales volume/revenue growth

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K
C12 - VARIABLE PAY-




C
IMPROVING PERFORMANCE
LO
WITH VARIABLE PAY (PART 2)
EXAM QUESTIONS WITH
YC
CORRECT ANSWERS ALL
VERIFIED BY AN EXPERT A+
D
U


GRADED (LATEST UPDATE)
ST




Two Primary Elements of Compensation - ANS Fixed pay rewards are based on an
employee's value
- Market based = rewards ind for their value relative to the labor market
- Performance based = rewards ind for their sustained performance over time

,- Skill based = rewards ind for their acquisition of new skills and competencies

Variable pay rewards for accomplishments and results
- Organizational, group or individual results
- Performance-based compensation
- Flexible and adaptable

The Goal of Variable Pay - ANS The ultimate goal of variable pay is to improve organizational
performance.




K
Once an organization has identified its key business objectives, the proper design and
implementation of variable pay programs will help motivate employees to behave in ways that
accomplish those objectives.




C
Variable pay influences organizational performance by providing:
- Focus




LO
- Alignment
- Motivation
- Reinforcement

Business Strategies - ANS Operational Excellence
YC
primarily a price-cost-based strategy. This strategy often includes a combination of price, quality,
dependability and ease of purchase that competitors cannot match. The corp culture typically
strives to minimize waste and reward efficiency. (Fast food rest)

Product/Service Leadership
primarily an innovation-based strategy. This strategy focuses on innovation, product
D

development and market exploitation. The corp culture encourages imagination and a mind-set
driven by the prospect of creating the future. (High tech companies)
U


Customer Intimacy
primarily a solutions-based strategy. This strategy focuses on creating results for carefully
selected customers (making them successful.) The corp culture encourages deep and lasting
ST




relationships with customers. (High end hotel chains)

Business Strategies' Business Objectives - ANS Operational Excellence
- Product quality
- Operational efficiency improvement
- Process improvement
- Cost reduction

Product/Service Leadership
- Market share/market penetration
- Product development

, - Cost reduction

Customer Intimacy
- Customer opinion of products
- Product quality
- Customer retention
- Customer satisfaction

Business Life Cycles' Business Objectives - ANS Start-up
- Obtaining capital




K
- Cash conservation
- Develop brand awareness
- Develop marketing plan




C
Growth
- Production capability




LO
- Market share/market penetration
- Sales volume/revenue growth

Mature
- Improve operational efficiency
YC
- Stock price appreciation
- Maintain/increase market share

Decline
- Maximize profits
- Extend product demand
D

- New product development

Three Categories of Variable Pay - ANS Incentives, Bonuses and Recognition
U


Incentives - ANS - Criteria determined in advance
- Amount of payment can vary
ST




- Monetary or nonmonetary
- Self-funded or budgeted
- Nondiscretionary

Bonuses - ANS - Completion of specific task
- Amount determined in advance
- Monetary
- Budgeted
- Nondiscretionary

Recognition - ANS - Criteria broadly defined and subjective

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