C12 - VARIABLE PAY-
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IMPROVING PERFORMANCE
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WITH VARIABLE PAY (PART 2)
EXAM QUESTIONS WITH
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CORRECT ANSWERS ALL
VERIFIED BY AN EXPERT A+
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GRADED (LATEST UPDATE)
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Two Primary Elements of Compensation - ANS Fixed pay rewards are based on an
employee's value
- Market based = rewards ind for their value relative to the labor market
- Performance based = rewards ind for their sustained performance over time
,- Skill based = rewards ind for their acquisition of new skills and competencies
Variable pay rewards for accomplishments and results
- Organizational, group or individual results
- Performance-based compensation
- Flexible and adaptable
The Goal of Variable Pay - ANS The ultimate goal of variable pay is to improve organizational
performance.
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Once an organization has identified its key business objectives, the proper design and
implementation of variable pay programs will help motivate employees to behave in ways that
accomplish those objectives.
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Variable pay influences organizational performance by providing:
- Focus
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- Alignment
- Motivation
- Reinforcement
Business Strategies - ANS Operational Excellence
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primarily a price-cost-based strategy. This strategy often includes a combination of price, quality,
dependability and ease of purchase that competitors cannot match. The corp culture typically
strives to minimize waste and reward efficiency. (Fast food rest)
Product/Service Leadership
primarily an innovation-based strategy. This strategy focuses on innovation, product
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development and market exploitation. The corp culture encourages imagination and a mind-set
driven by the prospect of creating the future. (High tech companies)
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Customer Intimacy
primarily a solutions-based strategy. This strategy focuses on creating results for carefully
selected customers (making them successful.) The corp culture encourages deep and lasting
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relationships with customers. (High end hotel chains)
Business Strategies' Business Objectives - ANS Operational Excellence
- Product quality
- Operational efficiency improvement
- Process improvement
- Cost reduction
Product/Service Leadership
- Market share/market penetration
- Product development
, - Cost reduction
Customer Intimacy
- Customer opinion of products
- Product quality
- Customer retention
- Customer satisfaction
Business Life Cycles' Business Objectives - ANS Start-up
- Obtaining capital
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- Cash conservation
- Develop brand awareness
- Develop marketing plan
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Growth
- Production capability
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- Market share/market penetration
- Sales volume/revenue growth
Mature
- Improve operational efficiency
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- Stock price appreciation
- Maintain/increase market share
Decline
- Maximize profits
- Extend product demand
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- New product development
Three Categories of Variable Pay - ANS Incentives, Bonuses and Recognition
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Incentives - ANS - Criteria determined in advance
- Amount of payment can vary
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- Monetary or nonmonetary
- Self-funded or budgeted
- Nondiscretionary
Bonuses - ANS - Completion of specific task
- Amount determined in advance
- Monetary
- Budgeted
- Nondiscretionary
Recognition - ANS - Criteria broadly defined and subjective