Cadence – Schegistrar Exam
Tested Questions With Revised
Correct Detailed Answers
>Latest Update>>
1. What are the main differences between registering a new adult patient and a
new dependent patient? - ANSWER Dependent patient will likely not be their
own guarantor or their own insurance subscriber
2. Whose responsibility (what roles) is it to collect patient, guarantor, coverage
information? - ANSWER It is the responsibility of the front desk or schegistrar
to collect patient, guarantor and coverage information
3. When will visit-specific registration be collected? - ANSWER At the time of
scheduling or during the patient's first visit
4. When a patient, guarantor account, or coverage has a status of "Verified",
should the scheduler still verify the information with the patient? - ANSWER
The verification duration appears once all the necessary information is gathered.
Once the verification duration lapses, the information will need to be re-verified
in case any of the information has changed since the previous verification
5. What happens when you click Accept on the Appointment Review window? -
ANSWER The appointment is actually scheduled
,6. T/F: For an existing patient, update registration information before making the
appointment. - ANSWER False
7. Why should you search for a patient's record before creating a new record? -
ANSWER Avoid duplicate patient records - Patient might not know if she has
been seen at another location that's part of your organization - Can't click the
New button until you search for patient's record
8. How many minutes can elapse between the end time of one provider and the
start time of the next provider for an appointment to be considered joint? -
ANSWER Zero - The times that the provider/resource is present for the
appointment must be the same, overlap, or touch
9. What is the indication on the Appointment Desk that an appointment is
classified as joint? - ANSWER There is one appointment listed with more than
one provider
10. T/F: You must select the Joint times check box to schedule a joint
appointment. - ANSWER False
11.1 On the Appointment Desk, what letter indicates that an appointment was
scheduled in the same entry process as another appointment? - ANSWER "S"
for Sequential appointments - more than one appointment was made in the same
process
12 T/F: If you do not enter a provider for the second visit of a sequential
appointment, the system will assume you want to use the same provider listed
with the first visit type. - ANSWER False
, 13. On the Appointment Desk, what letter indicates that an appointment is part of
a recurring series? - ANSWER R
14. What 3 pieces of information can be updated using Change Appointment? -
ANSWER Visit Type, Appt Notes, Provider/Resource
15. Per GHS policy, is there a certain time before the appointment after which the
patient can no longer cancel or reschedule an appointment? - ANSWER GHS
policy states that cancellation or rescheduling of an appointment is kindly
requested 24 hours prior to the scheduled appointment. No-Show appointments
may incur a fee.
What is the purpose of entering a cancel reason? - ANSWER To keep track of
why a patient is canceling or rescheduling appointments, and to allow for
reporting
You access the Past tab and see several appointments. How do you know which
ones are canceled? - ANSWER Canceled appointments have a Canceled (Can)
status
Why is it important to verify a patient's registration information during check in?
- ANSWER In case the information has recently changed
When checking in a patient's appointment, why might you click Enterprise Pmt? -
ANSWER To collect a payment in addition to the copay
Tested Questions With Revised
Correct Detailed Answers
>Latest Update>>
1. What are the main differences between registering a new adult patient and a
new dependent patient? - ANSWER Dependent patient will likely not be their
own guarantor or their own insurance subscriber
2. Whose responsibility (what roles) is it to collect patient, guarantor, coverage
information? - ANSWER It is the responsibility of the front desk or schegistrar
to collect patient, guarantor and coverage information
3. When will visit-specific registration be collected? - ANSWER At the time of
scheduling or during the patient's first visit
4. When a patient, guarantor account, or coverage has a status of "Verified",
should the scheduler still verify the information with the patient? - ANSWER
The verification duration appears once all the necessary information is gathered.
Once the verification duration lapses, the information will need to be re-verified
in case any of the information has changed since the previous verification
5. What happens when you click Accept on the Appointment Review window? -
ANSWER The appointment is actually scheduled
,6. T/F: For an existing patient, update registration information before making the
appointment. - ANSWER False
7. Why should you search for a patient's record before creating a new record? -
ANSWER Avoid duplicate patient records - Patient might not know if she has
been seen at another location that's part of your organization - Can't click the
New button until you search for patient's record
8. How many minutes can elapse between the end time of one provider and the
start time of the next provider for an appointment to be considered joint? -
ANSWER Zero - The times that the provider/resource is present for the
appointment must be the same, overlap, or touch
9. What is the indication on the Appointment Desk that an appointment is
classified as joint? - ANSWER There is one appointment listed with more than
one provider
10. T/F: You must select the Joint times check box to schedule a joint
appointment. - ANSWER False
11.1 On the Appointment Desk, what letter indicates that an appointment was
scheduled in the same entry process as another appointment? - ANSWER "S"
for Sequential appointments - more than one appointment was made in the same
process
12 T/F: If you do not enter a provider for the second visit of a sequential
appointment, the system will assume you want to use the same provider listed
with the first visit type. - ANSWER False
, 13. On the Appointment Desk, what letter indicates that an appointment is part of
a recurring series? - ANSWER R
14. What 3 pieces of information can be updated using Change Appointment? -
ANSWER Visit Type, Appt Notes, Provider/Resource
15. Per GHS policy, is there a certain time before the appointment after which the
patient can no longer cancel or reschedule an appointment? - ANSWER GHS
policy states that cancellation or rescheduling of an appointment is kindly
requested 24 hours prior to the scheduled appointment. No-Show appointments
may incur a fee.
What is the purpose of entering a cancel reason? - ANSWER To keep track of
why a patient is canceling or rescheduling appointments, and to allow for
reporting
You access the Past tab and see several appointments. How do you know which
ones are canceled? - ANSWER Canceled appointments have a Canceled (Can)
status
Why is it important to verify a patient's registration information during check in?
- ANSWER In case the information has recently changed
When checking in a patient's appointment, why might you click Enterprise Pmt? -
ANSWER To collect a payment in addition to the copay
