MSM 6633 Mid-Term UPDATED ACTUAL
Questions and CORRECT Answers
In teams using a decentralized communication structure, members are engaged in _________
when the propose their own views. - CORRECT ANSWER✔✔- Advocacy
______ includes establishing credibility, finding common ground, and connecting
emotionally. - CORRECT ANSWER✔✔- Persuading others
Which of the following is NOT one of the three conditions identified in the text for team
success? - CORRECT ANSWER✔✔- Independence
Which of the following is not an Identity Marker as stated by Polzer (2003)? - CORRECT
ANSWER✔✔- Physical gestures
As the team leader, Janice used meeting agendas and made sure each member knew what was
expected of them. In addition, she created a list of all the major tasks for the project and
assigned roles to each of her team members. What aspect of creating an ideal team climate
best describes Janice's actions? - CORRECT ANSWER✔✔- Task orientation
James has an overly optimistic view of his own fraternity and is very critical and demeaning
towards other fraternities. What is he most likely experiencing? - CORRECT ANSWER✔✔-
Ingroup/outgroup bias
Which of the four components of emotional intelligence includes empathy and a service
orientation? - CORRECT ANSWER✔✔- Social awareness
Which of the following correctly lists the stages of development for groups/teams identified
in Chapter 1 of the course text? - CORRECT ANSWER✔✔- Forming, storming, norming,
performing, adjourning
Ellie likes to trade stories about the weekend with her coworkers whenever she goes on lunch
break. Ellie is: - CORRECT ANSWER✔✔- Emotive
, _____ is the stage of team development where members are typically concerned about being
accepted and being seen as competent. - CORRECT ANSWER✔✔- Forming
______ is the social style that is described as friendly, dependable, easygoing, cooperative,
and loyal. - CORRECT ANSWER✔✔- Amiable
Which of the following is not one of the five behaviors the SOLER acronym uses to describe
behaviors that encourage active listening? - CORRECT ANSWER✔✔- R-Respond-Develop
and provide a response in a timely manner
______ reflects the implicit and explicit interpersonal rules and expectations for member
behavior. - CORRECT ANSWER✔✔- Norms
Which of the following is not one of the suggestions presented in the text that can improve
collaboration? - CORRECT ANSWER✔✔- Use minutes to document meetings
Which of the following is an example of non-verbal cues? - CORRECT ANSWER✔✔- All
of the Above (facial expressions, eye contact, vocal qualities)
Which of the following terms/concepts best defines how a group operates and what members
are supposed to be doing? - CORRECT ANSWER✔✔- Group structure
_______ includes the following four styles of leadership: supporting, coaching, delegating,
and directing. - CORRECT ANSWER✔✔- Situational leadership
Which of the following task roles include the function of challenging ideas and evaluating
potential solutions? - CORRECT ANSWER✔✔- Skeptic
Which of the following is the condition for team success that reflects the willingness to rely
upon others? - CORRECT ANSWER✔✔- Trust
Which of the following individual roles is reflected in the team member opposing the group
by being negative, or passive-aggressive? - CORRECT ANSWER✔✔- Resister
Questions and CORRECT Answers
In teams using a decentralized communication structure, members are engaged in _________
when the propose their own views. - CORRECT ANSWER✔✔- Advocacy
______ includes establishing credibility, finding common ground, and connecting
emotionally. - CORRECT ANSWER✔✔- Persuading others
Which of the following is NOT one of the three conditions identified in the text for team
success? - CORRECT ANSWER✔✔- Independence
Which of the following is not an Identity Marker as stated by Polzer (2003)? - CORRECT
ANSWER✔✔- Physical gestures
As the team leader, Janice used meeting agendas and made sure each member knew what was
expected of them. In addition, she created a list of all the major tasks for the project and
assigned roles to each of her team members. What aspect of creating an ideal team climate
best describes Janice's actions? - CORRECT ANSWER✔✔- Task orientation
James has an overly optimistic view of his own fraternity and is very critical and demeaning
towards other fraternities. What is he most likely experiencing? - CORRECT ANSWER✔✔-
Ingroup/outgroup bias
Which of the four components of emotional intelligence includes empathy and a service
orientation? - CORRECT ANSWER✔✔- Social awareness
Which of the following correctly lists the stages of development for groups/teams identified
in Chapter 1 of the course text? - CORRECT ANSWER✔✔- Forming, storming, norming,
performing, adjourning
Ellie likes to trade stories about the weekend with her coworkers whenever she goes on lunch
break. Ellie is: - CORRECT ANSWER✔✔- Emotive
, _____ is the stage of team development where members are typically concerned about being
accepted and being seen as competent. - CORRECT ANSWER✔✔- Forming
______ is the social style that is described as friendly, dependable, easygoing, cooperative,
and loyal. - CORRECT ANSWER✔✔- Amiable
Which of the following is not one of the five behaviors the SOLER acronym uses to describe
behaviors that encourage active listening? - CORRECT ANSWER✔✔- R-Respond-Develop
and provide a response in a timely manner
______ reflects the implicit and explicit interpersonal rules and expectations for member
behavior. - CORRECT ANSWER✔✔- Norms
Which of the following is not one of the suggestions presented in the text that can improve
collaboration? - CORRECT ANSWER✔✔- Use minutes to document meetings
Which of the following is an example of non-verbal cues? - CORRECT ANSWER✔✔- All
of the Above (facial expressions, eye contact, vocal qualities)
Which of the following terms/concepts best defines how a group operates and what members
are supposed to be doing? - CORRECT ANSWER✔✔- Group structure
_______ includes the following four styles of leadership: supporting, coaching, delegating,
and directing. - CORRECT ANSWER✔✔- Situational leadership
Which of the following task roles include the function of challenging ideas and evaluating
potential solutions? - CORRECT ANSWER✔✔- Skeptic
Which of the following is the condition for team success that reflects the willingness to rely
upon others? - CORRECT ANSWER✔✔- Trust
Which of the following individual roles is reflected in the team member opposing the group
by being negative, or passive-aggressive? - CORRECT ANSWER✔✔- Resister
