PSY 340 Exam 1 (Chapters 1-4)
Questions and Answers (100% Pass)
Organizational Behavior
✓ A multidisciplinary field of study, extracting knowledge from areas such
as economics, sociology, anthropology, and political science, as well
as psycholgoy
Organizational Psychology
✓ A distinct subfield withing psychology that draws from social
psychology and cognitive psychology.
Industrial Psychology
✓ Focuses on the individual in organizations
Scientific Management
✓ Emphasized economic and safety gains achieved through making
physical activity at work more effective
Hawthorne Studies /Hawthorne Effect
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✓ The change in behavior following the onset of a novel treatment (in this
case, being part of an important study)
Action Research
✓ An approach to research where organizations and researchers
collaborate on studying specific problems within the organization and
then apply the results to solve those organizational problems
External Challenges to Organizations
✓ Financial, Resources, and Environment
Internal Challenges to Organizations
✓ Growing Pains, Changing Jobs, Changing Policies, and Changing
Strategy
Socialization
✓ Process of sharing the values, beliefs, and norms of the organizational
culture with new employees
Anticipatory Socialization
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✓ The step just before entering the organization
Onboarding
✓ The process of form completion, equipment assignment, personnel
records, issues regarding regulatory compliance, and the physical
aspect of introducing new employees to the organization
What starts the process of socialization?
✓ Recruitment
Formal Recruitment
✓ Those involving a person or agency who clarifies and explains the job
and the organization
Informal Recuritment
✓ Friends or family, employee references, and direct applicants or walk-
ins
Van Maanen and Schein's Model
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