A major advantage of job specialization in business is increased (what) -
Productivity
A behavioral approach to job design which increases responsibility for planning
and coordinating tasks is known as what - Enrichment
The methods analysis chart, which describes the overall sequence of operations,
transportation, storage, delays, and inspection is known as what - Flow process
Chart
One form of long-term team that is increasingly being used, especially in lean
production settings, is what - Self-Directed
Disadvantages of having global operations are what - Unskilled labor, import
restrictions, criticism, transportation costs, security costs
Retail businesses often engage in an activity, which is the tendency to locate in
close proximity to one another. What is it - Clustering
What are some of the location options that management can consider in location
planning - Expand existing facility, add new location, relocate, do nothing
Which is the last step in the procedure for making location decisions - Evaluate
alternatives and make a selection
, When a location evaluation includes both quantitative and qualitative inputs, what
technique should be used - Factor rating
The center of gravity method is used to do what to travel time, distance, and costs -
Minimize
Having facilities, personnel, and operations located around the world is called what
- Globalization
The method for evaluating location alternatives that uses composite (weighted-
average) scores is known as - Factor rating analysis
The quality certification that deals primarily with conformance to customer
requirements is known as what? The standard that deals with the organization's
effect on the environment is called what? - ISO 9000, ISO 14000
What tools are used for quality management - Flowcharts, check sheets,
histograms, control charts, pareto analysis, scatter diagram, cause and effect
diagram, run charts.
A tool that depicts process variation graphically is known as what - Control Chart
What are the types of the "costs of quality" - Apprasial cost, prevention cost and
failure cost
The Deming Prize was established by what or whom - Japanese
Lost production time, scrap, and rework are examples of what type of cost -
Internal failure costs