MGT521 CHAPTER 10- 4ED TEST BANK
QUIZ AND CORRECT ANSWERS .
What, is, the, main, concern, of, change, agents, about, measurement, and, control, systems?
a., They, worry, that, measurement, systems, aren't, properly, calibrated.
b., They, worry, that, measurement, systems, don't, accurately, represent, the, work, they, put, into, the,
project.
c., They, worry, that, critics, will, use, measurements, to, undermine, the, change.
d., They, worry, that, measuring, will, take, too, much, time., ANS, -c., They, worry, that, critics, will, use,
measurements, to, undermine, the, change.
Measurement, and, control, systems, enable, change, managers, to, do, which, of, the, following?
a., have, content, for, presentations, to, senior, leadership
b., capture, the, qualitative, and, personnel-related, feedback
c., guide, the, change, and, make, midcourse, corrections
d., communicate, the, cultural, and, emotional, effects, of, the, change, ANS, -c., guide, the, change, and,
make, midcourse, corrections
Measurement, and, control, occur, at, what, stage, in, the, change, process?
a., at, the, end
, b., throughout
c., at, the, beginning, and, at, the, end
d., in, the, middle, until, everything, is, established, ANS, -b., throughout
Goals, are, best, set, at, what, level?
a., challenging, yet, attainable
b., lofty, to, inspire, vision
c., low, to, encourage, incremental, progress
d., attainable, so, employees, don't, fear, they, won't, meet, expectations, ANS, -a., challenging, yet,
attainable
What, will, most, likely, hinder, a, measurement, system, from, being, accepted?
a., it's, not, clear
b., the, follow-up, is, too, arduous
c., there, are, too, many, measurements
d., the, process, of, developing, them, is, perceived, as, unfair, ANS, -d., the, process, of, developing, them,
is, perceived, as, unfair
QUIZ AND CORRECT ANSWERS .
What, is, the, main, concern, of, change, agents, about, measurement, and, control, systems?
a., They, worry, that, measurement, systems, aren't, properly, calibrated.
b., They, worry, that, measurement, systems, don't, accurately, represent, the, work, they, put, into, the,
project.
c., They, worry, that, critics, will, use, measurements, to, undermine, the, change.
d., They, worry, that, measuring, will, take, too, much, time., ANS, -c., They, worry, that, critics, will, use,
measurements, to, undermine, the, change.
Measurement, and, control, systems, enable, change, managers, to, do, which, of, the, following?
a., have, content, for, presentations, to, senior, leadership
b., capture, the, qualitative, and, personnel-related, feedback
c., guide, the, change, and, make, midcourse, corrections
d., communicate, the, cultural, and, emotional, effects, of, the, change, ANS, -c., guide, the, change, and,
make, midcourse, corrections
Measurement, and, control, occur, at, what, stage, in, the, change, process?
a., at, the, end
, b., throughout
c., at, the, beginning, and, at, the, end
d., in, the, middle, until, everything, is, established, ANS, -b., throughout
Goals, are, best, set, at, what, level?
a., challenging, yet, attainable
b., lofty, to, inspire, vision
c., low, to, encourage, incremental, progress
d., attainable, so, employees, don't, fear, they, won't, meet, expectations, ANS, -a., challenging, yet,
attainable
What, will, most, likely, hinder, a, measurement, system, from, being, accepted?
a., it's, not, clear
b., the, follow-up, is, too, arduous
c., there, are, too, many, measurements
d., the, process, of, developing, them, is, perceived, as, unfair, ANS, -d., the, process, of, developing, them,
is, perceived, as, unfair
