Zaxbys Manager Test EXAM AND PRACTICE
EXAM NEWEST ACTUAL EXAM COMPLETE 300
QUESTIONS AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) |ALREADY GRADED A+
Non-protein label - CORRECT ANSWER Identify
Date
Time
Initials
Protein label - CORRECT ANSWER Identify
P#
Use by date
Rack date
3 days from rack date
Time
Initial
Where does the label go? - CORRECT ANSWER Where it faces
the front and makes things easier for fifo
If the hold time of food product is exceeded, what should
you do with the food? - CORRECT ANSWER Track it as waste
and discard it.
What info is needed when taking a call in order(non-
catering)? - CORRECT ANSWER Name and phone number
,What are the most important ant aspects of counting
inventory? - CORRECT ANSWER Accuracy and Consistency
How many times per day should oil be filtered? - CORRECT
ANSWER 2
What are the possible costs to a store due to a food borne
illness outbreak? - CORRECT ANSWER Law suit and legal fees,
decreased revenue, finished sales and loyalty from guests
What are the benefits of a pre shift meeting? - CORRECT
ANSWER Communicate goals, change behaviors,
improvement
A team member shows up complains of diarrhea and
vomiting, what should you do? - CORRECT ANSWER Send them
home
Which of the following actions are considered best practices
to prevent bottlenecks? - CORRECT ANSWER Aces in their
places, be available, know and enforce polices and
procedures
While checking your food delivery, you notice the temp of
the chicken is not to standards, what should you
immediately do? - CORRECT ANSWER Tell the distributor
A team member shows up to work in a black zaxbys shirt,
and a pair of blue jeans. The manager allows them to work
in a non guess facing back of house position, was this
correct? - CORRECT ANSWER No
,Teams members cannot deal with food when the exhibit: -
CORRECT ANSWER Fever and/or sore throat
You have 2 truck orders per week and are responsible for
placing the current weeks truck orders. How do you know
how much product to order? - CORRECT ANSWER Use the par
level information
A guest arrives and informes you that they are there to pick
up an online order. You notice the order has not been placed
in the pass-through window, and you don't see the ticket on
the KDS monitor. Which other action could you do to trace to
guess order? - CORRECT ANSWER Press 00 on the micros POS
to check the information on the online utilities screen
When should you not accept a gift card? Choose all that
apply - CORRECT ANSWER When a guest has a photocopy of a
card, when the guest has a picture of the back of the card,
when a guest just has the digits on the back of card
memorized and recites them
What should always be turned on before the equipment
located beneath it? - CORRECT ANSWER Hood vents
What is the speed of service standard for dine in and takeout
orders? - CORRECT ANSWER Four minutes per order
A guest calls the store to complain about items missing from
their drive-through order during your phone conversation you
should do which of the following? - CORRECT ANSWER
Empathize with the guest and offer a genuine apology
, While completing the prep list in the morning you notice that
several items left from the day before need to be thrown
away to the expired all times. As a best practice what
should you do? - CORRECT ANSWER Discuss with the GM about
possibly adjusting the par levels
How often should the hood system be cleaned? - CORRECT
ANSWER Quarterly
Which part of your daily duties will provide you with the
opportunity to observe the general readiness of the store for
business ? - CORRECT ANSWER Daily shift walk
A manager notice as a team member with loose longhair
working in the back of house, they ask them to pull it up.
This was correct? - CORRECT ANSWER True
What are areas or people that create a breakdown in
product flow and slow speed of service? - CORRECT ANSWER
Bottlenecks
The time/temperature log can help with what? - CORRECT
ANSWER Ensuring that Zaxby's foods are cooked and held at
appropriate temperatures, Preventing bacteria and other
microorganisms from causing illness and food spoilage,
Determining if proper food storage is being performed,
Determining if cooking equipment is functioning properly
Table Touching means that the manager is out in the dining
room cleaning tables. - CORRECT ANSWER False
EXAM NEWEST ACTUAL EXAM COMPLETE 300
QUESTIONS AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) |ALREADY GRADED A+
Non-protein label - CORRECT ANSWER Identify
Date
Time
Initials
Protein label - CORRECT ANSWER Identify
P#
Use by date
Rack date
3 days from rack date
Time
Initial
Where does the label go? - CORRECT ANSWER Where it faces
the front and makes things easier for fifo
If the hold time of food product is exceeded, what should
you do with the food? - CORRECT ANSWER Track it as waste
and discard it.
What info is needed when taking a call in order(non-
catering)? - CORRECT ANSWER Name and phone number
,What are the most important ant aspects of counting
inventory? - CORRECT ANSWER Accuracy and Consistency
How many times per day should oil be filtered? - CORRECT
ANSWER 2
What are the possible costs to a store due to a food borne
illness outbreak? - CORRECT ANSWER Law suit and legal fees,
decreased revenue, finished sales and loyalty from guests
What are the benefits of a pre shift meeting? - CORRECT
ANSWER Communicate goals, change behaviors,
improvement
A team member shows up complains of diarrhea and
vomiting, what should you do? - CORRECT ANSWER Send them
home
Which of the following actions are considered best practices
to prevent bottlenecks? - CORRECT ANSWER Aces in their
places, be available, know and enforce polices and
procedures
While checking your food delivery, you notice the temp of
the chicken is not to standards, what should you
immediately do? - CORRECT ANSWER Tell the distributor
A team member shows up to work in a black zaxbys shirt,
and a pair of blue jeans. The manager allows them to work
in a non guess facing back of house position, was this
correct? - CORRECT ANSWER No
,Teams members cannot deal with food when the exhibit: -
CORRECT ANSWER Fever and/or sore throat
You have 2 truck orders per week and are responsible for
placing the current weeks truck orders. How do you know
how much product to order? - CORRECT ANSWER Use the par
level information
A guest arrives and informes you that they are there to pick
up an online order. You notice the order has not been placed
in the pass-through window, and you don't see the ticket on
the KDS monitor. Which other action could you do to trace to
guess order? - CORRECT ANSWER Press 00 on the micros POS
to check the information on the online utilities screen
When should you not accept a gift card? Choose all that
apply - CORRECT ANSWER When a guest has a photocopy of a
card, when the guest has a picture of the back of the card,
when a guest just has the digits on the back of card
memorized and recites them
What should always be turned on before the equipment
located beneath it? - CORRECT ANSWER Hood vents
What is the speed of service standard for dine in and takeout
orders? - CORRECT ANSWER Four minutes per order
A guest calls the store to complain about items missing from
their drive-through order during your phone conversation you
should do which of the following? - CORRECT ANSWER
Empathize with the guest and offer a genuine apology
, While completing the prep list in the morning you notice that
several items left from the day before need to be thrown
away to the expired all times. As a best practice what
should you do? - CORRECT ANSWER Discuss with the GM about
possibly adjusting the par levels
How often should the hood system be cleaned? - CORRECT
ANSWER Quarterly
Which part of your daily duties will provide you with the
opportunity to observe the general readiness of the store for
business ? - CORRECT ANSWER Daily shift walk
A manager notice as a team member with loose longhair
working in the back of house, they ask them to pull it up.
This was correct? - CORRECT ANSWER True
What are areas or people that create a breakdown in
product flow and slow speed of service? - CORRECT ANSWER
Bottlenecks
The time/temperature log can help with what? - CORRECT
ANSWER Ensuring that Zaxby's foods are cooked and held at
appropriate temperatures, Preventing bacteria and other
microorganisms from causing illness and food spoilage,
Determining if proper food storage is being performed,
Determining if cooking equipment is functioning properly
Table Touching means that the manager is out in the dining
room cleaning tables. - CORRECT ANSWER False
