(BUS 2010) D072 Fundamentals for Success in Business
Pre Assessment EXAM LATEST 2024 ACCURATE
ANSWERS WGU GUARANTEED PASS
Ability - ANSWER: Possession of the means or skill to do something
Active listening - ANSWER: Giving the sender full, undisturbed attention with the
intention of fully receiving his or her message
Aggressive communicaton - ANSWER: Forceful communication style often carried
out in a loud and hostile manner
Assertive communicator - ANSWER: Productive communication style used by those
who express their ideas while listening attentively to others
Attraction-selection-attrition (A-S-A) - ANSWER: A theory holding that (1) individuals
are attracted to organizations whose members are similar to themselves in terms of
personality, values, interests, and other attributes; (2) organizations are more likely
to select those who possess knowledge, skills, and abilities similar to the ones their
existing members possess; and (3) over time, those who do not fit in well are more
likely to leave
Attrition - ANSWER: The unpredictable and uncontrollable but normal reduction of
work force due to resignations, retirement, sickness, or death
Autocratic style - ANSWER: Leadership style that keeps close control over
subordinates and does not seek much input from others
Barrier to effective communication - ANSWER: Factor that prevents the receiver
from receiving and understanding the message accurately
Behavioral Event Interviews - ANSWER: Guided interview questions where
individuals describe their thoughts and feelings during specific situations and a coach
helps establish a development plan,
Channel - ANSWER: Means of passing information from sender to recipient, such as
via face-to-face meeting or telephone call
Code of ethics - ANSWER: Guide that publicly sets out an organization's key values
and ethical obligations
Coercive power - ANSWER: Ability to take something away or punish someone for
noncompliance
Communication - ANSWER: Sharing understanding and meaning via oral, nonverbal,
and written forms
, Communication style - ANSWER: Dominant way in which an individual interacts and
exchanges information with others
Consideration - ANSWER: The relationship-oriented behaviors of a leader
Corporate culture - ANSWER: The attitudes, values, and standards of behavior that
distinguishes one organization from another
Corporate social responsibility (CSR) - ANSWER: Philosophy in which a company
voluntarily engages in actions that benefit society, be it economically, socially,
politically, or environmentally
Cultural alignment - ANSWER: Linking of organizational goals with the employees'
personal goals
Cultural diversity - ANSWER: The existence of a variety of cultural or ethnic groups
within a workplace
CVF model - ANSWER: Framework for assessing organizational culture and
organizational dynamics
Design thinking - ANSWER: A method of problem-solving strategy wherein the data
collected are expressed visually in order to create new strategies, ways, and
methods to solve problems, create opportunities or strengthen weaknesses
Effective communication - ANSWER: When information transmitted is interpreted by
the receiver in the way it was intended by the sender
Emotional intelligence - ANSWER: The capacity to be aware of, control, and express
one's emotions, and to handle interpersonal relationships judiciously and
empathetically
Emotional quotient - ANSWER: The level of a person's emotional intelligence, often
as represented by a score in a standardized test
Empathy - ANSWER: Being attuned and sensitive to the emotional states of others
Employee-member-centered behaviors - ANSWER: Behaviors that focus on
supporting employees
EQ - ANSWER: The level of a person's emotional intelligence, often as represented by
a score in a standardized test
Ethics - ANSWER: Principles that serve as a guide about how to behave
Expert power - ANSWER: Power based on knowledge and special skill or experience
Pre Assessment EXAM LATEST 2024 ACCURATE
ANSWERS WGU GUARANTEED PASS
Ability - ANSWER: Possession of the means or skill to do something
Active listening - ANSWER: Giving the sender full, undisturbed attention with the
intention of fully receiving his or her message
Aggressive communicaton - ANSWER: Forceful communication style often carried
out in a loud and hostile manner
Assertive communicator - ANSWER: Productive communication style used by those
who express their ideas while listening attentively to others
Attraction-selection-attrition (A-S-A) - ANSWER: A theory holding that (1) individuals
are attracted to organizations whose members are similar to themselves in terms of
personality, values, interests, and other attributes; (2) organizations are more likely
to select those who possess knowledge, skills, and abilities similar to the ones their
existing members possess; and (3) over time, those who do not fit in well are more
likely to leave
Attrition - ANSWER: The unpredictable and uncontrollable but normal reduction of
work force due to resignations, retirement, sickness, or death
Autocratic style - ANSWER: Leadership style that keeps close control over
subordinates and does not seek much input from others
Barrier to effective communication - ANSWER: Factor that prevents the receiver
from receiving and understanding the message accurately
Behavioral Event Interviews - ANSWER: Guided interview questions where
individuals describe their thoughts and feelings during specific situations and a coach
helps establish a development plan,
Channel - ANSWER: Means of passing information from sender to recipient, such as
via face-to-face meeting or telephone call
Code of ethics - ANSWER: Guide that publicly sets out an organization's key values
and ethical obligations
Coercive power - ANSWER: Ability to take something away or punish someone for
noncompliance
Communication - ANSWER: Sharing understanding and meaning via oral, nonverbal,
and written forms
, Communication style - ANSWER: Dominant way in which an individual interacts and
exchanges information with others
Consideration - ANSWER: The relationship-oriented behaviors of a leader
Corporate culture - ANSWER: The attitudes, values, and standards of behavior that
distinguishes one organization from another
Corporate social responsibility (CSR) - ANSWER: Philosophy in which a company
voluntarily engages in actions that benefit society, be it economically, socially,
politically, or environmentally
Cultural alignment - ANSWER: Linking of organizational goals with the employees'
personal goals
Cultural diversity - ANSWER: The existence of a variety of cultural or ethnic groups
within a workplace
CVF model - ANSWER: Framework for assessing organizational culture and
organizational dynamics
Design thinking - ANSWER: A method of problem-solving strategy wherein the data
collected are expressed visually in order to create new strategies, ways, and
methods to solve problems, create opportunities or strengthen weaknesses
Effective communication - ANSWER: When information transmitted is interpreted by
the receiver in the way it was intended by the sender
Emotional intelligence - ANSWER: The capacity to be aware of, control, and express
one's emotions, and to handle interpersonal relationships judiciously and
empathetically
Emotional quotient - ANSWER: The level of a person's emotional intelligence, often
as represented by a score in a standardized test
Empathy - ANSWER: Being attuned and sensitive to the emotional states of others
Employee-member-centered behaviors - ANSWER: Behaviors that focus on
supporting employees
EQ - ANSWER: The level of a person's emotional intelligence, often as represented by
a score in a standardized test
Ethics - ANSWER: Principles that serve as a guide about how to behave
Expert power - ANSWER: Power based on knowledge and special skill or experience
