CPHQ Practice Test 2025 With Complete
Verified Solutions
Which of the following action plans is the first step in correcting inappropriate blood
usage in an emergency department?
A. in-service on ordering blood usage for the physicians
B. elimination of wasted blood
C. improvements in documentation
D. development of a new procurement procedure - ANSWER ANSWER
A. in-service on ordering blood usage for the physicians
Which of the following is most appropriate in preparation for an external survey of a
healthcare facility?
A. Assign key staff to answer all questions.
B. Ask department heads to prepare a presentation for the survey team.
C. Educate staff about the types of questions they may be asked.
D. Set up teams to make a good showing for the survey. - ANSWER ANSWER
C. Educate staff about the types of questions they may be asked.
The following table represents the percent of nosocomial pressure ulcers: Which of the
following
does the healthcare quality professional do next?
A. Implement a new pressure ulcer protocol.
,B. Re-educate staff.
C. Continue to track and trend the data.
D. Conduct a focused analysis of pressure ulcer cases - ANSWER ANSWER
D. Conduct a focused analysis of pressure ulcer cases
Leadership can best integrate performance improvement within an organization
through:
A. multidisciplinary teams.
B. newsletters.
C. focus groups.
D. seminars. - ANSWER ANSWER
A. multidisciplinary teams
(best integrate performance improvement by promoting an interdisciplinary approach
to the process and including multiple subject matter experts.)
A medication error occurred and resulted in a severe adverse outcome. In addition to
informing the
patient and/or family, a healthcare quality professional should:
A. conduct a regression analysis.
B. initiate new technology.
C. reassign the staff involved.
D. perform a root cause analysis. - ANSWER ANSWER
D. conduct a root cause analysis.
(system and process issues should be examined in a root cause analysis)
A strategic plan for QI in an organization primarily does which of the following:
,A. outlines accountability for results.
B. assesses opportunities for improvement.
C. provides a future direction for quality.
D. explains the rationale for performance teams - ANSWER ANSWER
C. provides a future direction for quality.
This is a function of having a QI strategic plan.
Which of the following are the first steps when preparing for an initial accreditation or
certification survey
of an organization?
A. Review the standards and determine readiness.
B. Appoint a survey coordinator and prepare a survey agenda.
C. Hire a consultant and conduct a mock survey.
D. Assess staff knowledge and plan staff training. - ANSWER ANSWER
A. Review the standards and determine readiness.
These activities are part of the gap analysis, which sets a good baseline to identify
where the focus needs to be and how the efforts should be prioritized.
The primary purpose the risk management trend analysis will serve is to:
A. meet some regulatory requirements
B. deliver required reports to the liability carriers
C. recognize opportunities for improvement
D. eliminate the financial loss for organizations - ANSWER ANSWER
C. identify opportunities for improvements.
(Risk management emphasizes the identification, assessment, and reduction of risk. Its
objective is protection of the organization from losses; proactive improvement to avoid
and reduce risk is the key element.)
, Which of the following elements is necessary in order to measure the success of a
healthcare
organization's quality improvement program?
A. measurable goals
B. physician participation
C. clear organizational structure
D. data collection integrated into organization - ANSWER ANSWER
A. measurable goals
(For any organization to be able to determine whether it is effective, it must have
measurable goals so that movement toward the accomplishment of goals can be
measured)
Balanced scorecards are useful because they
A. focus attention on the most significant strategic initiative.
B. balance the benefits and liabilities of the governing body's priorities.
C. put strategy and vision at the core of an organization's effort.
D. direct attention to the performance of discrete units. - ANSWER ANSWER
C. make strategy and vision the centerpiece of an organization's effort.
(The balanced scorecard is a management framework that translates an organization's
strategic objectives into a set of performance measures that are measured, monitored,
and changed, if necessary, to ensure that organization's strategic goals are met.)
A t-test may be used to:
A. show the magnitude of a sampling error.
B. test the impact of two kinds of treatment.
Verified Solutions
Which of the following action plans is the first step in correcting inappropriate blood
usage in an emergency department?
A. in-service on ordering blood usage for the physicians
B. elimination of wasted blood
C. improvements in documentation
D. development of a new procurement procedure - ANSWER ANSWER
A. in-service on ordering blood usage for the physicians
Which of the following is most appropriate in preparation for an external survey of a
healthcare facility?
A. Assign key staff to answer all questions.
B. Ask department heads to prepare a presentation for the survey team.
C. Educate staff about the types of questions they may be asked.
D. Set up teams to make a good showing for the survey. - ANSWER ANSWER
C. Educate staff about the types of questions they may be asked.
The following table represents the percent of nosocomial pressure ulcers: Which of the
following
does the healthcare quality professional do next?
A. Implement a new pressure ulcer protocol.
,B. Re-educate staff.
C. Continue to track and trend the data.
D. Conduct a focused analysis of pressure ulcer cases - ANSWER ANSWER
D. Conduct a focused analysis of pressure ulcer cases
Leadership can best integrate performance improvement within an organization
through:
A. multidisciplinary teams.
B. newsletters.
C. focus groups.
D. seminars. - ANSWER ANSWER
A. multidisciplinary teams
(best integrate performance improvement by promoting an interdisciplinary approach
to the process and including multiple subject matter experts.)
A medication error occurred and resulted in a severe adverse outcome. In addition to
informing the
patient and/or family, a healthcare quality professional should:
A. conduct a regression analysis.
B. initiate new technology.
C. reassign the staff involved.
D. perform a root cause analysis. - ANSWER ANSWER
D. conduct a root cause analysis.
(system and process issues should be examined in a root cause analysis)
A strategic plan for QI in an organization primarily does which of the following:
,A. outlines accountability for results.
B. assesses opportunities for improvement.
C. provides a future direction for quality.
D. explains the rationale for performance teams - ANSWER ANSWER
C. provides a future direction for quality.
This is a function of having a QI strategic plan.
Which of the following are the first steps when preparing for an initial accreditation or
certification survey
of an organization?
A. Review the standards and determine readiness.
B. Appoint a survey coordinator and prepare a survey agenda.
C. Hire a consultant and conduct a mock survey.
D. Assess staff knowledge and plan staff training. - ANSWER ANSWER
A. Review the standards and determine readiness.
These activities are part of the gap analysis, which sets a good baseline to identify
where the focus needs to be and how the efforts should be prioritized.
The primary purpose the risk management trend analysis will serve is to:
A. meet some regulatory requirements
B. deliver required reports to the liability carriers
C. recognize opportunities for improvement
D. eliminate the financial loss for organizations - ANSWER ANSWER
C. identify opportunities for improvements.
(Risk management emphasizes the identification, assessment, and reduction of risk. Its
objective is protection of the organization from losses; proactive improvement to avoid
and reduce risk is the key element.)
, Which of the following elements is necessary in order to measure the success of a
healthcare
organization's quality improvement program?
A. measurable goals
B. physician participation
C. clear organizational structure
D. data collection integrated into organization - ANSWER ANSWER
A. measurable goals
(For any organization to be able to determine whether it is effective, it must have
measurable goals so that movement toward the accomplishment of goals can be
measured)
Balanced scorecards are useful because they
A. focus attention on the most significant strategic initiative.
B. balance the benefits and liabilities of the governing body's priorities.
C. put strategy and vision at the core of an organization's effort.
D. direct attention to the performance of discrete units. - ANSWER ANSWER
C. make strategy and vision the centerpiece of an organization's effort.
(The balanced scorecard is a management framework that translates an organization's
strategic objectives into a set of performance measures that are measured, monitored,
and changed, if necessary, to ensure that organization's strategic goals are met.)
A t-test may be used to:
A. show the magnitude of a sampling error.
B. test the impact of two kinds of treatment.
