MAN 3025 Exam 2 UCF
Goal Accomplishment - Answer-People work together in groups because they need the help of others to
achieve important goals
Personal Identity - Answer-Membership in a group helps us know more about ourselves
Affiliation - Answer-People like to associate with other people, particularly if they have something in
common
Emotional Support - Answer-To handle the pressures of daily living, and especially when situations are
threatening or uncertain, people rely on others for emotional support
Orientation (Forming) - Answer-The first stage of group development when members learn about the
purposes of the group and the roles of each member
Confrontation (Storming) - Answer-his stage contains conflict, confrontation, concern, and criticism.
Challenging the group's goals can be a healthy process if the conflict results in greater cohesiveness and
acceptance
Differentiation (Norming) - Answer-The major issues at this stage of development are how the tasks and
responsibilities will be divided among members and how members will evaluate each other's
,performance. Individual differences are recognized, and task assignments are based on skills and
abilities.
Collaboration (Performing) - Answer-The highest level of group maturity where there is a feeling of
cohesiveness and commitment to the group. Individual differences are accepted without being labeled
good or bad. Conflict is neither eliminated nor squelched, but is identified and resolved through group
discussion.
Separation (Adjourning) - Answer-consciously deciding to disband, usually because the group has
completed its tasks or because members choose to go their separate ways. This stage is typically
characterized by feelings of closure and compromise as members prepare to leave, often with
sentimental feelings.
Virtual Team - Answer-A group that relies on technology to interact and accomplish its tasks
Additive Tasks - Answer-The sum of individual tasks that contribute to the the final group product
Conjunctive Tasks - Answer-Tasks that can be divided into interdependent subtasks and then assigned
to various group members through a "division of labor"
Disjunctive Tasks - Answer-Decision-making tasks that require the group to select the best solution
Process Losses - Answer-The inefficiencies that arise from having to organize and coordinate larger
groups
Social Density - Answer-The concentration of people within an area
Assigned Roles - Answer-Tasks that are prescribed by the organization as a means of dividing the labor
and assigning responsibility
, Emergent Roles - Answer-Roles that develop naturally to meet the needs of group members or assist in
achieving formal goals
Work Roles - Answer-Task-oriented activities involved in accomplishing the work and achieving the
group objective
Maintenance Roles - Answer-The social-emotional activities of group members that maintain their
involvement and personal commitment to the group
Blocking Roles - Answer-Activities that disrupt or destroy the group
Role Episode - Answer-The interaction between role senders and the person receiving the role
Focal Person - Answer-the person the role sender is trying to change the behavior of
Role Readiness - Answer-The focal person's ability and willingness to accept the responsibility
associated with a new role
Intersender Role Conflict - Answer-When two or more role senders communicate incompatible
expectations to the focal person
Person-role Conflict - Answer-When people are asked to behave in ways that are inconsistent with their
personal values
Role Overload - Answer-The conflicting demands of too many roles (also called inter-role conflict)
Group Norms - Answer-General expectations about how members ought to behave
Goal Accomplishment - Answer-People work together in groups because they need the help of others to
achieve important goals
Personal Identity - Answer-Membership in a group helps us know more about ourselves
Affiliation - Answer-People like to associate with other people, particularly if they have something in
common
Emotional Support - Answer-To handle the pressures of daily living, and especially when situations are
threatening or uncertain, people rely on others for emotional support
Orientation (Forming) - Answer-The first stage of group development when members learn about the
purposes of the group and the roles of each member
Confrontation (Storming) - Answer-his stage contains conflict, confrontation, concern, and criticism.
Challenging the group's goals can be a healthy process if the conflict results in greater cohesiveness and
acceptance
Differentiation (Norming) - Answer-The major issues at this stage of development are how the tasks and
responsibilities will be divided among members and how members will evaluate each other's
,performance. Individual differences are recognized, and task assignments are based on skills and
abilities.
Collaboration (Performing) - Answer-The highest level of group maturity where there is a feeling of
cohesiveness and commitment to the group. Individual differences are accepted without being labeled
good or bad. Conflict is neither eliminated nor squelched, but is identified and resolved through group
discussion.
Separation (Adjourning) - Answer-consciously deciding to disband, usually because the group has
completed its tasks or because members choose to go their separate ways. This stage is typically
characterized by feelings of closure and compromise as members prepare to leave, often with
sentimental feelings.
Virtual Team - Answer-A group that relies on technology to interact and accomplish its tasks
Additive Tasks - Answer-The sum of individual tasks that contribute to the the final group product
Conjunctive Tasks - Answer-Tasks that can be divided into interdependent subtasks and then assigned
to various group members through a "division of labor"
Disjunctive Tasks - Answer-Decision-making tasks that require the group to select the best solution
Process Losses - Answer-The inefficiencies that arise from having to organize and coordinate larger
groups
Social Density - Answer-The concentration of people within an area
Assigned Roles - Answer-Tasks that are prescribed by the organization as a means of dividing the labor
and assigning responsibility
, Emergent Roles - Answer-Roles that develop naturally to meet the needs of group members or assist in
achieving formal goals
Work Roles - Answer-Task-oriented activities involved in accomplishing the work and achieving the
group objective
Maintenance Roles - Answer-The social-emotional activities of group members that maintain their
involvement and personal commitment to the group
Blocking Roles - Answer-Activities that disrupt or destroy the group
Role Episode - Answer-The interaction between role senders and the person receiving the role
Focal Person - Answer-the person the role sender is trying to change the behavior of
Role Readiness - Answer-The focal person's ability and willingness to accept the responsibility
associated with a new role
Intersender Role Conflict - Answer-When two or more role senders communicate incompatible
expectations to the focal person
Person-role Conflict - Answer-When people are asked to behave in ways that are inconsistent with their
personal values
Role Overload - Answer-The conflicting demands of too many roles (also called inter-role conflict)
Group Norms - Answer-General expectations about how members ought to behave
