MAN 3025 Exam 1
Organization - Answer-a group of people working together in a structured and coordinated fashion to
achieve set of goals
Management - Answer-a set of activities directed at an organization's resources with the aim of
achieving organizational goals in an efficient and effective manner
Manager - Answer-someone whose primary responsibility is to carry out the management process
Science of management - Answer-rational, logical, objective, and systematic ways
technical, diagnostic, & decision-making skills
Art of management - Answer-intuition, experience, instinct, and personal insights
conceptual, interpersonal, & time management skills
Scientific management - Answer-concerned with improving the performance of individual workers
Administrative management - Answer-focuses on managing the total organizations
, Classical Management Perspective Today - Answer-Contributions - provides many management
techniques and approaches; focused attention on management as a meaningful field of study
Limitations - not ideally appropriate for use in changing, complex organizations; universal guidelines do
not fir every organization; slighted the role of the individual in organizations
Behavioral Management Perspective - Answer-emphasizes individual attitudes and behaviors and group
processes
The Hawthorne Studies - Illumination study - Answer-lighting adjustments affected the productivity of
both control and experimental groups of employees
The Hawthorne Studies - Group study - Answer-a piecework incentive pay plan caused workers to
establish informal levels of individual output
The Hawthorne Studies - Interview program - Answer-confirmed the importance of human behavior in
the workplace
Human Relations Movement - Answer-workers respond primarily to the social context of work.
Assume - manager's concern for workers = increased worker satisfaction and improved worker
performance
Behavioral Management Perspective Today - Answer-Contributions - importance is more likely to be
recognized by managers; view employees as valuable resources instead of mere tools
Limitations- complexity of individuals make behavior difficult to predict; not always accepted or
understood by practicing managers
Quantitative Management Perspective - Answer-focuses on decision making, cost-effectiveness,
mathematical models, and use of computers to solve quantitative problems
Organization - Answer-a group of people working together in a structured and coordinated fashion to
achieve set of goals
Management - Answer-a set of activities directed at an organization's resources with the aim of
achieving organizational goals in an efficient and effective manner
Manager - Answer-someone whose primary responsibility is to carry out the management process
Science of management - Answer-rational, logical, objective, and systematic ways
technical, diagnostic, & decision-making skills
Art of management - Answer-intuition, experience, instinct, and personal insights
conceptual, interpersonal, & time management skills
Scientific management - Answer-concerned with improving the performance of individual workers
Administrative management - Answer-focuses on managing the total organizations
, Classical Management Perspective Today - Answer-Contributions - provides many management
techniques and approaches; focused attention on management as a meaningful field of study
Limitations - not ideally appropriate for use in changing, complex organizations; universal guidelines do
not fir every organization; slighted the role of the individual in organizations
Behavioral Management Perspective - Answer-emphasizes individual attitudes and behaviors and group
processes
The Hawthorne Studies - Illumination study - Answer-lighting adjustments affected the productivity of
both control and experimental groups of employees
The Hawthorne Studies - Group study - Answer-a piecework incentive pay plan caused workers to
establish informal levels of individual output
The Hawthorne Studies - Interview program - Answer-confirmed the importance of human behavior in
the workplace
Human Relations Movement - Answer-workers respond primarily to the social context of work.
Assume - manager's concern for workers = increased worker satisfaction and improved worker
performance
Behavioral Management Perspective Today - Answer-Contributions - importance is more likely to be
recognized by managers; view employees as valuable resources instead of mere tools
Limitations- complexity of individuals make behavior difficult to predict; not always accepted or
understood by practicing managers
Quantitative Management Perspective - Answer-focuses on decision making, cost-effectiveness,
mathematical models, and use of computers to solve quantitative problems
