CF MAN 3025 Exam 3 Review (Ch.10-13)
Organizational Structure - Answer-A formal system of task and reporting relationships that coordinates
and motivates organizational members so they work together to achieve an organization's goals.
Organizational Design - Answer-The process by which managers make specific organizing choices that
result in a particular kind of organizational structure.
What factors affect the *Organizational Structure*? - Answer-Organizational Environment, Technology,
Human Resources, Strategy
Job Design - Answer-The process by which managers decide how to divide tasks into specific jobs.
Job Simplification - Answer-The process of reducing the number of tasks that each worker performs.
Job Enlargement - Answer-Increasing the number of different tasks in a given job by changing the
division of labor.
Job Enrichment - Answer-Increasing the degree of responsibility a worker has over his or her job.
, Functional Structure - Answer-An organizational structure composed of all the departments that an
organization requires to produce its goods or services.
Divisional Structure - Answer-An organizational structure composed of separate business units within
which are the functions that work together to produce a specific product for a specific customer.
Product Structure - Answer-An organizational structure in which each product line or business is
handled by a self-contained division.
Geographic Structure - Answer-An organizational structure in which each region of a country or area of
the world is served by a self-contained division.
Market Structure - Answer-An organizational structure in which each kind of customer is served by a
self-contained division; also called customer structure.
Matrix Structure - Answer-An organizational structure that simultaneously groups people and resources
by function and by product.
Product Team Structure - Answer-An organizational structure in which employees are permanently
assigned to a cross-functional team and report only to the product team manager or to one of his or her
direct subordinates.
Cross-Functional Team - Answer-A group of managers brought together from different departments to
perform organizational tasks.
Authority - Answer-The power to hold people accountable for their actions and to make decisions
concerning the use of organizational resources.
Hierarchy of Authority - Answer-An organization's chain of command, specifying the relative authority
of each manager.
Organizational Structure - Answer-A formal system of task and reporting relationships that coordinates
and motivates organizational members so they work together to achieve an organization's goals.
Organizational Design - Answer-The process by which managers make specific organizing choices that
result in a particular kind of organizational structure.
What factors affect the *Organizational Structure*? - Answer-Organizational Environment, Technology,
Human Resources, Strategy
Job Design - Answer-The process by which managers decide how to divide tasks into specific jobs.
Job Simplification - Answer-The process of reducing the number of tasks that each worker performs.
Job Enlargement - Answer-Increasing the number of different tasks in a given job by changing the
division of labor.
Job Enrichment - Answer-Increasing the degree of responsibility a worker has over his or her job.
, Functional Structure - Answer-An organizational structure composed of all the departments that an
organization requires to produce its goods or services.
Divisional Structure - Answer-An organizational structure composed of separate business units within
which are the functions that work together to produce a specific product for a specific customer.
Product Structure - Answer-An organizational structure in which each product line or business is
handled by a self-contained division.
Geographic Structure - Answer-An organizational structure in which each region of a country or area of
the world is served by a self-contained division.
Market Structure - Answer-An organizational structure in which each kind of customer is served by a
self-contained division; also called customer structure.
Matrix Structure - Answer-An organizational structure that simultaneously groups people and resources
by function and by product.
Product Team Structure - Answer-An organizational structure in which employees are permanently
assigned to a cross-functional team and report only to the product team manager or to one of his or her
direct subordinates.
Cross-Functional Team - Answer-A group of managers brought together from different departments to
perform organizational tasks.
Authority - Answer-The power to hold people accountable for their actions and to make decisions
concerning the use of organizational resources.
Hierarchy of Authority - Answer-An organization's chain of command, specifying the relative authority
of each manager.
