SOLUTION MANUAL FOR Introduction to Information Systems 9th Edition By R. Kelly Rainer, Brad Prince Chapter 1-14 With Technology Guide (1 2 3)

SOLUTION MANUAL FOR
Introduction to Information Systems 9th Edition By R. Kelly Rainer, Brad Prince
Chapter 1-14With Technology Guide (1 2 3)

Chapteri1i–iIntroductionitoiInformationiSystems

ChapteriOutline

1.1 WhyiShouldiIiStudyiInformationiSystems?
1.2 OverviewiofiComputer-BasediInformationiSystems
1.3 HowiDoesiITiImpactiOrganizations?
1.4 ImportanceiofiInformationiSystemsitoiSociety

LearningiObjectives

1. Identifyitheireasonsiwhyibeingianiinformediuseriofiinformationisystemsiisiimportantiinitoday’siworld.
2. Describeitheivariousitypesioficomputer-basediinformationisystemsiinianiorganization.
3. Discussiwaysiiniwhichiinformationitechnologyicaniaffectimanagersiandinonmanagerialiworkers.
4. Identifyipositiveiandinegativeisocietalieffectsiofitheiincreasediuseiofiinformationitechnology.

TeachingiTipsiandiStrategies

Today’sistudentsiuseitechnologyiiniwaysithatiwereinotievenidreamediofijustiaidecadeiago.iBecauseitheseist
udentsihaveigrowniupisurroundedibyiandiusingitechnology,iinformationitechnologyiisianiintegralipartiofithe
irilives.iUnfortunately,imanyistudentsiseldomithinkiaboutitheiwhysiandiwhereforesibehinditheitechnologyit
heyiuseieveryiday.

Iihaveifounditheyioftenifailitoirecognize,iunderstand,iorieveniseeihowiinformationitechnologyiimpactsithem
,itheirilives,ianditheiricareers.iSoiitiisiimportantitoiletithemiknowiwhatiisiiniitiforithem,ieveniifitheyiareinotim
ajoringiiniinformationisystems.iTheitextbookiauthorsidoiaigoodijobiofithisibyiincludingia
―What’siIniITiforiMe?‖isectioniatitheistartiofieachichapter.

Throughoutithisicourse,iitiisiimportantiforiusitoiencourageiouristudentsitoistepibackiandiobserveitheibigger
ipictureiofiwhaticomprisesitheifundamentalsiofimanagementiinformationisystems.iUnfortunately,iyouiwilli
findisomeistudentsiwhoiwillithinkithisiclassiisiboringiorievenicomplainitheyialreadyi―knowiitiall.‖

Pointioutithatitheyishouldilookiatithei―What’siIniITiforiMe?‖isectioniofitheichapters.iThisishouldibeidoneiea
rlyiinitheicourse.iAsipartiofiyouriintroductionsionitheifirstidayioficlass,iyouimighticonsideriaskingistudentsi
whatitheirimajoriis.iKnowingieachistudent’simajoriandipossibleicareerigoalsiwillihelpiyouitailoriexamples,i
classroomiassignmentsiandidiscussionitoitheiinterestsiofitheistudents.

ExplainingihowiMISihasiaffectedibusinessesiasiwelliasiworkersihelpsitoigetistudentsiinterestediinithisiclass.
iItialsoihelpsiwhenitheyiareitoldistoriesiofihowicomputersihaveievolvediandihowiMISiandidecisionisupportis
ystemsi(discussediiniailateichapter)ihaveimadeimanagementidecision-makingieasieriandimoreireliable.

Toisupportiyouriclassidiscussionsiandiexamplesithroughitheicourse,iIitryitoibringiiniexamplesifromitheilocali
area.iMosticommunitiesiaroundicollegeiandiuniversityicampusesihaveibusinessesiorigovernment




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,agenciesithatioperateidataicenters.iManyitimes,istudentsiareiunawareithatitheyiareithere.iInimosticases,ithei
localiChamberiofiCommerceior,iifiyourischoolihasione,iaigroupiofilocalibusinessileadersiwhoiperiodicallyi
meetiwithiyourideanimightihelpiyouifinditheseisites.

Youimightialsoiconsiderisupportingiyouriclassidiscussionsionitheiimportanceioficomputeritechnologyiwith
iexamplesiofihowicompaniesihaveimoveditoie-
mailitoisaveimoneyioveriusingisnailimaili(postaliservice).iStudentsicanibeiintroduceditoitheiconceptithatiI
TimustibeipairediwithibusinessiprocessesitoiharnessiIT’sipotential.

ITiisiimportantitoibusinessileadersiallioveritheiworld.iThereiareisalaryistatisticsiforiallimajors.iYouicaniget
ithisiinformationifromiUSAiToday’siwebsiteiatiwww.usatoday.com,iPayscale.comi(www.payscale.com),i
oriSalary.comi(www.salary.com).iHistorically,ithereiareiusuallyiaifewiIT-
relatedijobsiinitheitopi10ihighest-
payingijobsiforicollegeigrades.iThisiusuallyigetsisomeistudents’iattention,iespeciallyiifitheyirealizeithatiifit
heyiareimoreitechnologicallyisavvyitheyiwillitenditoimakeimoreimoney.

Finally,ihaveiyouristudentsilookiatilocalihelp-
wantediadsitoiseeihowimanyijobipostingsiforiwhatimightibeiconsideredinon-
technicalijobsirequireisomeiITiknowledge.

Blackboard/CMSiSuggestions

Mosticollegesiandiuniversitiesihaveidesignirequirementsionitheistructureiofionlineicoursesiandiwhatishoul
dibeiincludediinitheicampus’sicourseimanagementisystem,iwhetheritheiclassiisionlineioriasia
supplementitoianiin-personilecture-
basediclass.iSoiwhatiIiamiincludingiinithisisectioniforithisianditheirestiofitheichapteriInstructoriManualsiisib
asedioniwhatiIihaveilearnedifrominearlyififteeniyearsiteachingithisiclass,iandialmostiteniyearsiteachingiition
line.

Iiusuallyistartitheitermiwithianionlineidiscussioniquestioniaskingitheistudentsiaboutitheirimajors,iwhatithe
yithinkitheiritechnicaliknowledgeiisi(thisicanisometimesibeisurprisingibecauseitheyiusuallyioverestimatei
whatitheyireallyiknow),iandiifitheyihaveianyifearsiaboutitechnology.iForithisiexercise,iIiusuallyidoinotiper
mitiothersiinitheiclassitoicommentionianotheristudent’siresponse.iIiuseithisimainlyitoigaugeitheiknowledgei
andibackgroundiofitheiclass.

Iialwaysirecordiaishortivideoiforieachichapteriforimyionlineiclasses.iIihaveifoundithatiifiIirecordiaicompletei
lecture,imostistudentsidoinotiwatchiit.iSoiIidoiaiten-itoififteen-minuteichapterioverviewivideo.

Ifiyouiareiteachingianionlineiclassioriareilookingiforiaishortivideoiforiailectureiclass,iIicaniusuallyifindito
pic-
relevantivideosioniYouTube.iSometimesitheyiareiproductidemosiorisalesivideos,ibutitheyistilliusuallyipr
esentirelevantiinformationioriconcepts.

OpeningiCase:iTheiDigitaliandiPhysicaliTransformationiofiGroceryiStores

1. Provideiexamplesitoidescribeitheiphysicalitransformationsiundertakenibyitheigroceryiindustry.

ANSWER:
Physicalitransformationsiinclude:
- Self-checkoutiaisles
- Basedionidigitalitechnologyi(machineilearning),imicrofulfillmenticentersiareibeingibuiltiandiusedif
oriquickerideliveryiofie-commerceiorders
- Openingismallerilocationsiwithigreatericonveniencei(asiopposeditoilargeibig-boxistores)
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, - Physicalideliveryimethodsiareiusedi(basedionitechnology)isuchiasidriverlessivehiclesiandidrones




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, Level:iEasy
Section/LearningiObjective:iSectioni1.1/LearningiObjectivei1iBlo
om’siCategory:iApplication
AACSBiCategory:iTechnology

2. Provideiexamplesitoidescribeitheidigitalitransformationsiundertakenibyitheigroceryiindustry.

ANSWER:
Digitalitransformationsiinclude:
- Electronicilabellingitoireplaceipaperibaricodesi(digitalipricing)
- IoTisensorsithaticanihelpiwithimeasurementiofiproductiandicontrollingitemperature
- Smartishelvesithatiassistiwithiinventoryimanagement
Digitalicheckoutiprocessesiincludingifacialirecognitioniforicustomeriidentityiandipaymentiver
ification,iasiwelliasiscaniandigoi(asiopposeditoicashierienabledicheckout)
NOTE:iStudentsimayiincludeitransformationsithatihaveibothiphysicaliandidigitaliimpactsiinitheirirespon
seitoiquestionsi1iandi2.


Level:iMedium
Section/LearningiObjective:iSectioni1.1/LearningiObjectivei1iBlo
om’siCategory:iApplication
AACSBiCategory:iTechnology

3. Whichitransformationsiareimoreiimportantiforitheigroceryiindustry:iphysicalioridigital?iSupportiy
ourianswer.
ANSWER:
Responsesiwillivaryibutishouldibeibasedionitheiinformationiprovided,iincludingiexamplesiandiaidescrip
tioniofitheiimpactitheichangeihas.iIdeally,iregardlessiofiwhichioptioniisichosen,iitishouldibeisupportediw
ithiailogicalireasoniasitoiwhyiitiisiandiwillicontinueitoibeiimportantiforitheiindustry.

Level:iMedium
Section/LearningiObjective:iSectioni1.1/LearningiObjectivei1iBlo
om’siCategory:iAnalysis
AACSBiCategory:iTechnology


IT’siAboutiBusinessi1.1iTheiDigitaliTransformationiofiVietnam
1. Informationitechnologiesidoinotialwaysileaditoitransformationiiniorganizationsi(oricountries).
a. ExplainihowitheipoliciesiofitheiVietnameseigovernmentileditoitheidigitalitransformationiofitheic
ountry.
b. ConsideritheiRoyaliSpiritiGroup’siDBWifactory.iProvideiexamplesiofibothitechnologicaliandin
ontechnologicaliinitiativesithatidroveitheifactory’sisustainableioperations.
c. ConsideriAppota,iTiki,iSkinlosophy,iandiTimo.iDiditechnologicaliinitiativesidriveieachic
ompany’sisuccess?iIfiso,iprovideiexamplesiofisuchiinitiativesiforieachicompany.

ANSWER:
1a)iInithei1980sitheigovernmentsichangeitoiaimarket-
basedieconomyiresultediinitheiabilityitoiestablishiprivateibusinesses,iwhichitransformeditoitheitelecom
municationsiindustry.iItiwasinoilongericontrolledibyitheicommunistipartyiandirestricteditoigovernmenti
officials.
1b)
1c)iAppota:iTheicompany’sisuccessiisibasedionitechnologicaligrowthiandiinitiativesisuchiasithe

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