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SPHR Practice Questions With Correct
Answers
Customers or Clients - answer✔The external individuals or organizations purchasing the products or
services provided by your organization.
The discipline of organizational behavior - answer✔Edgar Schein is known as the founder of _______ ?
C. Low quality suppliers - answer✔Porter's competitive focus for profit include each of the following
examples with one exception. What is the exception?
A. Threat of new entrants
B. Bargaining power of suppliers
C. Low quality suppliers
D. Threat of substitute products
Line positions and Hierarchy of authority. - answer✔Which types of information may be represented
through an organizational chart?
A. Offshoring and outsourcing / C. Divestitures - answer✔Which of the following are ways to restructure
a business? Choose two options:
A. Offshoring and outsourcing
B. Excellent services
C. Divestitures
D. Office expansion
S corporation - answer✔What type of business structure elects to pass profits and losses, income, and
deductions through to the shareholders?
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11/05/2024 12:06 PM
Organization or Business - answer✔HR professionals wear many hats and need to possess a variety of
skills in order to serve business outcomes. Often acting as internal consultants, their continuing value to
the organizations that employ them comes from understanding all aspects of the _________ ?
Centers of Excellence - answer✔_____ ______ ______ are internal consulting groups made of a team of
experts to solve business problems using global, industry, and company best practices and standards.
Merger - answer✔A _____ occurs when two or more businesses are combined into one.
Professional Employer Organization (PEO) - answer✔A _____ is used to outsource actual employment.
Hybrid - answer✔A _____ work environment combines virtual and worksite settings.
Matrixed - answer✔______ organizational structures combine functional with divisional components.
Matrix management - answer✔What is the term used for a structure where employees often report to
two managers - for example a functional manager in charge of a department and a brand manager in
charge of a product line?
Internal consultants - answer✔Human Resources professionals are sometimes described as ____ ?
Collaboration - answer✔What is a key benefit of using a flat line or horizontal structure when organizing
a business?
Changing reporting relationships - answer✔Organizational restructuring typically involves ______ ?
Mission statement - answer✔A _____ is a declaration generally focused on the primary reason that a
company exists.
Values - answer✔HR professionals reinforce organizational ________ by communicating them to the
workforce, modeling them in their own professional behavior, and coaching managers and executives
on how to behave in accordance with agreed upon expectations.
Mission, vision, values, goals - answer✔Put the options below in chronological order:
Values, mission, goals, vision
D. Legal and regulatory requirements - answer✔What information might guide policy design?
A. Inventories
B. Financial reports
C. The employee handbook