Questions And Answers
positive psychological capital who you are in terms of confidence, hope, optimism,
resiliency, and, more importantly, who you can become, i.e., one's possible authentic self
human capital what you know—education, experience, skills). Considerable research
indicates that investing in this human capital results in desired performance outcomes such as
increased productivity and profits, even during difficult economic conditions.
Management three major dimensions technical, conceptual, and human
The technical dimension consists of the manager's
functional expertise in accounting or engineering or marketing and increasingly in information
technology and managing in the supply chain
identify five sources that seem to prevent the majority of managers from effective
implementation and sustainability (1) hollow talk, (2) debilitating fear,
(3) destructive internal competition, (4) poorly designed and complex measurement systems, and
(5) mindless reliance on precedent.