MCI Exam questions n answers graded
A+
Consultants can ensure that an issues tree is collectively exhaustive by verifying that: - correct answer
✔✔All of the possible questions in the client's mind have been answered
Consultants can ensure that an issues tree is mutually exclusive by verifying that: - correct answer
✔✔Sub-question groups do not have the same or related questions
True or False: The following questions are mutually exclusive.
I. Do I have the right people assigned to each task?
II. Should I find ways to lower costs?III. Should I consider ways to increase sales?
IV. Did I assign the right roles?
V. Do I have the right strategy? - correct answer ✔✔False
Successful interviewing depends on all of the following EXCEPT: - correct answer ✔✔A comprehensive
list of carefully written, close-ended questions
Data mining is used in ____________ research. - correct answer ✔✔Secondary
Select the options that are forms of primary research: - correct answer
✔✔Interviews/Surveys/Ethnography/Pilots
Consultants should keep their findings secret until the final presentation to achieve maximum impact. -
correct answer ✔✔False
What is the goal of a consultant's final presentation? - correct answer ✔✔Provide a plan that is
actionable and implementable
Check all the responses that represent best practices for creating a work plan: - correct answer
✔✔Consider which activities to do in sequence and which to do in parallel.
,Make sure the timing is logical
You can immediately determine the key question after asking probing questions from your client. -
correct answer ✔✔False
Which question would be best to ask when defining a client's problem? - correct answer ✔✔When did
your sales start declining?
Given these statements, choose the best possible key issue:
The local government wants to focus on innovation.
The local government want to position the region as a leading incubator in the area.
Previous innovation plans have been developed.
The local government does not know which plans are the right plans for the region. - correct answer
✔✔Do we have the right plan for innovation in the region?
What are the tools for making difficult conversations productive? - correct answer ✔✔Inquiry,
Acknowledgement, and Advocacy
Which perspectives are drivers in the Balanced Scorecard? - correct answer ✔✔Customer and Internal
Process ?
What type of team requires no supervision and works as a highly cohesive unit? - correct answer
✔✔High-performing teams ?
The following dialogue occured between two friends at a coffee shop:
"I'm thinking of starting my own business. I've always wanted to be my own boss. My boss has been
travelling a lot lately. I'd love to travel. My job is boring. It's too bad traveling is so expensive. Have you
noticed how expensive everything is nowadays? I'm not making enough money. If I had money I could
start my own business. I'd love to sell something Online. Maybe I could sell travel packages."
, Using the Pyramid Principle, what is the best way to communicate the dialogue between the two
friends? - correct answer ✔✔I'm not very happy at my job because it's not fullfilling and I'm not able
earn what I want to earn. I'm thinking of starting my own business, maybe something in the online travel
industry, which I'm passionate about.
Management consultants use the pyramid structure for communicating because: - correct answer ✔✔A
person has to take time to read conclusions, digest them, relate them, and hold them together. It usually
takes longer to digest and understand information with the pyramid structure ?
When grouping and categorizing, having MANY categories will generally provide better outcomes. -
correct answer ✔✔False
A trusted advisor should NEVER tell a client: - correct answer ✔✔Confidential information that
happened in the past
You have a new client asking you for a proposal on a new project. As part of the proposal he has asked
for examples of work you've done in the past.
A trusted advisor would: - correct answer ✔✔Mention the client companies you have worked with and
talk about high-level results of past projects
Which of the following should NOT be considered during contract negotiations? - correct answer
✔✔Dress Code
Which two options make up the Consulting Methods Approach:
I. Problem Solving
II. WorkPlan
III. Problem Definition
IV. Issues Analysis
V. Research - correct answer ✔✔II. and IV.
What is a direct consequence of having an issues analysis tree that is NOT MECE? - correct answer
✔✔Project resources potentially doing the same work
A+
Consultants can ensure that an issues tree is collectively exhaustive by verifying that: - correct answer
✔✔All of the possible questions in the client's mind have been answered
Consultants can ensure that an issues tree is mutually exclusive by verifying that: - correct answer
✔✔Sub-question groups do not have the same or related questions
True or False: The following questions are mutually exclusive.
I. Do I have the right people assigned to each task?
II. Should I find ways to lower costs?III. Should I consider ways to increase sales?
IV. Did I assign the right roles?
V. Do I have the right strategy? - correct answer ✔✔False
Successful interviewing depends on all of the following EXCEPT: - correct answer ✔✔A comprehensive
list of carefully written, close-ended questions
Data mining is used in ____________ research. - correct answer ✔✔Secondary
Select the options that are forms of primary research: - correct answer
✔✔Interviews/Surveys/Ethnography/Pilots
Consultants should keep their findings secret until the final presentation to achieve maximum impact. -
correct answer ✔✔False
What is the goal of a consultant's final presentation? - correct answer ✔✔Provide a plan that is
actionable and implementable
Check all the responses that represent best practices for creating a work plan: - correct answer
✔✔Consider which activities to do in sequence and which to do in parallel.
,Make sure the timing is logical
You can immediately determine the key question after asking probing questions from your client. -
correct answer ✔✔False
Which question would be best to ask when defining a client's problem? - correct answer ✔✔When did
your sales start declining?
Given these statements, choose the best possible key issue:
The local government wants to focus on innovation.
The local government want to position the region as a leading incubator in the area.
Previous innovation plans have been developed.
The local government does not know which plans are the right plans for the region. - correct answer
✔✔Do we have the right plan for innovation in the region?
What are the tools for making difficult conversations productive? - correct answer ✔✔Inquiry,
Acknowledgement, and Advocacy
Which perspectives are drivers in the Balanced Scorecard? - correct answer ✔✔Customer and Internal
Process ?
What type of team requires no supervision and works as a highly cohesive unit? - correct answer
✔✔High-performing teams ?
The following dialogue occured between two friends at a coffee shop:
"I'm thinking of starting my own business. I've always wanted to be my own boss. My boss has been
travelling a lot lately. I'd love to travel. My job is boring. It's too bad traveling is so expensive. Have you
noticed how expensive everything is nowadays? I'm not making enough money. If I had money I could
start my own business. I'd love to sell something Online. Maybe I could sell travel packages."
, Using the Pyramid Principle, what is the best way to communicate the dialogue between the two
friends? - correct answer ✔✔I'm not very happy at my job because it's not fullfilling and I'm not able
earn what I want to earn. I'm thinking of starting my own business, maybe something in the online travel
industry, which I'm passionate about.
Management consultants use the pyramid structure for communicating because: - correct answer ✔✔A
person has to take time to read conclusions, digest them, relate them, and hold them together. It usually
takes longer to digest and understand information with the pyramid structure ?
When grouping and categorizing, having MANY categories will generally provide better outcomes. -
correct answer ✔✔False
A trusted advisor should NEVER tell a client: - correct answer ✔✔Confidential information that
happened in the past
You have a new client asking you for a proposal on a new project. As part of the proposal he has asked
for examples of work you've done in the past.
A trusted advisor would: - correct answer ✔✔Mention the client companies you have worked with and
talk about high-level results of past projects
Which of the following should NOT be considered during contract negotiations? - correct answer
✔✔Dress Code
Which two options make up the Consulting Methods Approach:
I. Problem Solving
II. WorkPlan
III. Problem Definition
IV. Issues Analysis
V. Research - correct answer ✔✔II. and IV.
What is a direct consequence of having an issues analysis tree that is NOT MECE? - correct answer
✔✔Project resources potentially doing the same work
